Microsoft

Data Center IT Program Manager - CTJ - Poly

Microsoft • $102K — $202K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent with 3+ years in IT or network deployment
  • Active U.S. Government Top Secret Clearance with SCI access
  • Proficiency in project management and operational support for datacenters
  • Strong analytical skills for interpreting complex data and driving strategic decisions
  • Clear communication skills for collaboration with various stakeholders

Responsibilities

  • Analyze project data for strategic recommendations on datacenter operations
  • Interpret and align customer requirements with standard operating procedures
  • Collaborate across teams, suppliers, and customers to enhance project outcomes
  • Document and improve processes for compliance, security, and operational efficiency
  • Represent Microsoft in engagements with internal and external governmental entities
  • Develop and support internal security and compliance policies for operations
  • Empower a culture of safety and compliance in all datacenter activities

Benefits

  • Comprehensive health and wellness programs
  • 401(k) with company match
  • Generous paid time off and holiday policy
  • Professional development resources and training
  • Opportunities for career progression within Microsoft
Full Job Description
Responsibilities
  • Analyze and interpret project data to provide recommendations and strategic recommendations for datacenter-related operations models, support, and implementation plans
  • Interpret customer requirements as they relate to standard operating procedures and drive parity between the two
  • Collaborate across internal groups, external suppliers, and customers
  • Document and improve processes around planning, implementation, operations, confidentiality, security, and compliance to ensure the work that is being done is securely, compliantly, efficiently, and per standards
  • Represent Microsoft in engagements with internal/external entities and the U.S. Government
  • Participate in technical communities to stay informed of effective practices and changes within the broader discipline and share them with the organization
  • Develop, create, implement, and support physical and operations security (OPSEC) policies, plans, and processes internal security and compliance teams that allow Datacenter Operations to operate in a manner that is compliant with relevant U.S. Government (and/or other unique environment) security standards and requirements for the operation of highly confidential and regulated projects
  • Empower a culture of safety, security, and compliance in all aspect of datacenter activities
  • Establish and enhance working relationships with customers
  • Create and manage end-to-end project plans and ensure on time delivery
  • Plan, manage, and communicate end-to-end project plans with stakeholders and teams
  • Perform day-to-day project check-in and update accordingly to manage project delivery and quality
  • Identify risks, gaps, and opportunities and communicate to stakeholders and other teams to drive resolution
  • Gather and provide feedback on lessons learned, effective practices, and innovations on process/procedures and tools to improve efficiencies and productivity
  • Work with various Engineering, Operations, Electrical and Mechanical Engineers, DC Build Managers, and Regional Technical Infrastructure Managers during project planning and execution
  • Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success

Skills & capabilities that are critical to success include:
  • Utilization of critical thinking skills to conceptualize complex business problems and their solutions
  • Independently execute projects that help our site teams understand the findings and translating them into action to benefit our Datacenter Operations
  • Leading programs to align strategies, strategic plans, and solutions-sets between the customer, internal groups, and Datacenter Operations
  • Demonstrating structured thinking, planning and the ability to execute by collaborating and working through others (teammates, SMEs and leadership teams) and influencing without authority
  • Communicating effectively and concisely with stakeholders and leaders about our programs and objectives


Qualifications

Required/Minimum Qualifications
  • High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments
    • OR equivalent experience

Other Requirements

Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or
government security screening requirements are required for this role. These requirements include,
but are not limited to the following specialized security screenings:
  • The successful candidate must have an active U.S. Government Top Secret Clearance with access
    to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation
    (SSBI) with Polygraph. Ability to meet Microsoft, customer and/or government security screening
    requirements are required pre-offer and post-hire for this role. Failure to maintain or obtain the
    appropriate U.S. Government clearance and/or customer screening requirements may result in
    employment action up to and including termination.
  • Clearance Verification: This position requires successful verification of the stated security
    clearance to meet federal government customer requirements. You will be asked to provide
    clearance verification information prior to an offer of employment.
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud
    background check upon hire/transfer and every two years thereafter.
  • Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due
    to citizenship-based legal restrictions. Specifically, this position supports United States federal,
    state, and/or local United States government agency customer and is subject to certain
    citizenship-based restrictions where required or permitted by applicable law. To meet this legal
    requirement, citizenship will be verified via a valid passport, or other approved documents, or
    verified US government Clearance

Preferred Qualifications:
  • Science, Technology, Engineering, Mathematics, STEM college degree or certification in IT with equivalent work experience
  • 2+ years of experience evaluating, testing, implementing, certifying, and accrediting classified and sensitive but unclassified information systems for both Commercial Off-The-Shelf (COTS), and Government Off-The-Shelf (GOTS) software
  • Experience with the analysis and evaluation of hardware in support of the Intelligence Community (IC), Department of Defense, and other Federal Government Agencies
  • Ability to effectively prioritize and execute tasks in a dynamic and high-pressure environment
  • Perform and execute organization's safety programs and policies, and compliance knowledge assessments

#COICareers

Data Center Operations Management IC4 - The typical base pay range for this role across the U.S. is USD $102,600 - $202,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,500 - $225,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
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