Amazon

Data Center Engineering Operations Technician

Amazon$76K — $135K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems
  • Ability to work in physical conditions that may include lifting, climbing, and working from heights
  • Knowledge of network design and layout, including low voltage cabling is preferred

Responsibilities

  • Conduct daily building rounds to ensure 24/7 reliability of critical systems
  • Monitor Building Management Systems (BMS) and Electrical Power Management Systems (EPMS)
  • Assist with troubleshooting facility and rack-level incidents
  • Perform installations and decommissioning of racks
  • Conduct preventative maintenance and repairs on electrical and mechanical equipment
  • Provide technical documentation for change management
  • Manage work requests and execute projects from start to finish
  • Support contractors and vendors on-site, ensuring compliance with established practices

Benefits

  • Comprehensive health insurance (medical, dental, vision, prescription)
  • 401(k) matching contributions
  • Generous paid time off and parental leave
  • Employee Assistance Program (EAP) and mental health support
  • Flexible Spending Accounts (FSA) options
  • Adoption and surrogacy reimbursement coverage
Full Job Description
Key job responsibilities

- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability

- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)

- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)

- Perform rack installs and rack decommissioning within internal SLA

- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment

- Technical writing to support change management program

- Monitor daily work requests and manage to resolution, and execute projects from conception to completion

- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation

- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.

- Role may support more than one location/site.

Work Schedule:

Our Data Centers operate 24/7 and require on-site presence. This position offers two shift schedule options:

Option 1: Weekend Rotation

- Days Worked: Sunday - Tuesday, plus every other Saturday

- Weekly Pattern: Alternates between 3-day and 4-day work weeks

- Shift Hours: 5:30am - 6:00pm (day shift) OR 5:30pm - 6:00am (night shift)

Option 2: Weekday Rotation

- Days Worked: Wednesday - Friday, plus every other Saturday

- Weekly Pattern: Alternates between 3-day and 4-day work weeks

- Shift Hours: 5:30am - 6:00pm (day shift) OR 5:30pm - 6:00am (night shift)

Both schedules follow a rotating pattern where you'll work 3 days one week and 4 days the following week.

Overtime & Pay

- Overtime: Time and a half after 40 hours per week

- Night Shift Differential: 13% additional pay (6:00pm - 6:00am shifts)

- Maximum Hours: 60 hours per week in total (up to 20 hours of overtime)

Physical Requirements:

- Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:

- Regularly lift and/or move up to 39 pounds independently

- Participate in group lifts for 40+ pounds

- Maintain balance and perform construction tasks while on a ladder

- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position

- Work in an environment requiring provided ear protection

A day in the life

This role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.

BASIC QUALIFICATIONS

- Work shifts longer than eight hours in duration

- 2+ years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems

- Can bend or twist the body into unusual positions while working, use hands to manipulate small wires and objects, walk on job sites in uneven terrain, and work at heights and from ladders

PREFERRED QUALIFICATIONS

- Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling

- Experience in data center engineering

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MS, Canton - 33.00 - 59.00 USD hourly

USA, NV, SPARKS - 37.00 - 65.00 USD hourly

USA, NV, Sparks - 37.00 - 65.00 USD hourly

USA, OH, New Albany - 37.00 - 65.00 USD hourly

USA, OH, Plain City - 37.00 - 65.00 USD hourly

USA, OR, Boardman - 37.00 - 65.00 USD hourly

USA, OR, HERMISTON - 37.00 - 65.00 USD hourly

USA, OR, Hermiston - 37.00 - 65.00 USD hourly

USA, PA, Berwick - 37.00 - 65.00 USD hourly

USA, PA, FAIRLESS HILLS - 37.00 - 65.00 USD hourly

USA, PA, Fairless Hills - 37.00 - 65.00 USD hourly

USA, VA, CHANTILLY - 37.00 - 65.00 USD hourly

USA, VA, Chantilly - 37.00 - 65.00 USD hourly

USA, VA, Sterling - 37.00 - 65.00 USD hourly

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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