Data and Digital Associate - New Graduate

Regional Municipality of York

$78K — $85K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Geographic Information Systems, or related field (recent graduates)
  • Less than a year of relevant student experience within the past two years
  • Strong academic performance with community involvement and leadership
  • Experience with Data Systems
  • Knowledge of data principles and digital service design
  • Excellent interpersonal and organizational skills
  • Strong analytical and research skills

Responsibilities

  • Support digital transformation projects and enterprise data management
  • Process service requests and report significant findings
  • Conduct research on trends and produce analyses
  • Assist with program operations and administrative tasks
  • Engage with clients and teams to satisfy service requests
  • Generate reports based on data analysis and performance metrics
  • Participate in user testing and service improvements

Benefits

  • Professional development opportunities
  • Temporary full-time position for 9 months
  • Collaborative work environment
  • Experience with digital transformation and data management
  • Exposure to multiple projects and roles in a municipal setting
Full Job Description
Job Title

Data and Digital Associate - New Graduate

Status

Temporary Full-Time

Temporary - Approximate length of assignment, in months

9

Type of Position

a Replacement

Start Date

Salary

Per hour

Salary Grade

$37.94 - $41.23

Department

York Region -> Corporate Services -> Digital & Customer Experience

Location

Geographic Info Services - 17250 Yonge Street - Newmarket, ON L3Y 6Z1 CA (Primary)

ABOUT THE ROLE
To support data initiatives under the guidance of experienced practitioners, gaining hands-on experience in analytics, digital transformation, and customer experience, and foster the development of technical, analytical, and strategic skills while contributing to the Region's digital and data-driven goals

WHAT YOU'LL BE DOING
  • Support priority digital transformation projects in various capacities including enterprise data management.
  • Review, research, and process service requests in accordance with departmental policies and procedures and reports any findings of significance.
  • Conducts background research and collects information on various trends and innovations, initiatives, issues, preliminary analyses, reports, and components of briefings or presentations.
  • Support administrative tasks related to program operations.
  • Interacts with clients, project teams, colleagues and supervisor to deliver service requests, exchange information, discuss support requirements.
  • Provides input and recommendations based on data analysis and digital performance metrics to generate reports and visualizations.
  • Participate in user testing, feedback collection, and continuous improvement of digital services.
  • Develops awareness of regional departmental objectives, priorities and operating context through professional development activities and work assignments.
  • Ensures that services provided meet Regional customer service standards.
  • Participates on committees, work groups, and projects, as assigned.
  • Manages information in accordance with legislation and corporate standards.
  • Performs other duties as assigned, in accordance with Branch and Department objectives

WHAT WE'RE LOOKING FOR
  • Successful completion of a university degree or advanced equivalent in Computer Science, Information Technology, Geographic Information Systems or related field, and has graduated within the last two years.
  • A minimum of less than one year of student experience within the past two years is required; additional experience may be considered.
  • Strong academic performance and demonstrated record of community involvement/leadership.
  • Demonstrated experience with Data Systems.
  • Working knowledge of data principles, digital service design, and user experience best practices.
  • Working knowledge of related practices including legislation, best practices, and planning.
  • Working knowledge of data functions and processes and related regional practices.
  • Excellent interpersonal, diplomacy and organizational skills and ability to communicate with tact to individuals at all levels of the organization.
  • Ability to exercise discretion and judgement when handling confidential and sensitive controversial information.
  • Strong attention to detail, ability to multitask and work in fast paced environment with multiple and competing deadlines.
  • Demonstrated analytical, mathematical and research skills to analyze trends and data.
  • Demonstrated research, writing, editing and presentation skills.


Council Approval Date

Scheduled Weekly Hours

37.5

Scheduled Shifts

8:30 a.m. - 4:30 p.m.

Operational Hours

Close Date

July 27, 2026

# of Hires Needed

1

Union

CUPE Local 4900

Please apply online by 5:00PM EST of the closing date indicated above.

All employment opportunities are recorded on a 24-Hour Career Line and may be accessed by calling [redacted] ext. 75508. We thank all candidates for their interest; however, only those selected for an interview will be contacted. Please be advised, York Region uses email as the primary means of communication with candidates and does not use AI technology in any part of the recruitment process. Please ensure your email address is up to date, checked frequently (including your spam folder), and accepts messages from unknown users.

Click here for more details on Benefits and Perks.

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