Penn State University

Business Intelligence Specialist, Prospect Management and Analytics

Penn State University$72K — $108K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required
  • 1+ years of relevant experience or equivalent combination of education and experience
  • Exceptional interpersonal and communication skills
  • Ability to foster an inclusive and respectful work environment
  • Self-motivated with strong independent work capabilities

Responsibilities

  • Develop and deliver reports, dashboards, and analytics for fundraising performance
  • Access and analyze data to identify trends and inform decision-making
  • Design and maintain user-friendly dashboards using business intelligence tools
  • Assist in developing key performance indicators aligned with DDAR goals
  • Write, test, and optimize scripts for accurate reporting in BI technologies
  • Collaborate with stakeholders on analytical projects and reporting processes
  • Translate analytical outputs into accessible visualizations for non-technical audiences

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Robust retirement plans
  • Generous paid time off including holidays, vacation, and sick leave
  • 75% tuition discount for employees and eligible family members
  • Support for flexible work arrangements
Full Job Description
APPLICATION INSTRUCTIONS:
  • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
  • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
  • If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.


Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

POSITION SPECIFICS

The Division of Development and Alumni Relations (DDAR) is seeking a Business Intelligence Specialist (Intermediate Professional) to support analytics, reporting, and data-informed decision making within the Office of Prospect Management and Analytics.

The Office of Prospect Management and Analytics empowers gift officers and DDAR leadership with timely, accurate insights that support effective fundraising, prospect strategy, and engagement efforts. Through thoughtful analytics and research, the office contributes to the successful achievement of DDAR's philanthropic and engagement goals.

Reporting within Prospect Management and Analytics, the Business Intelligence Specialist will serve as a skilled analytical contributor, partnering with advancement leadership, development officers, prospect management staff, and colleagues across DDAR. This role is well-suited for a professional with demonstrated data visualization and consultative analytical skills to a customer focused, collaborative, mission-driven environment.
  • Support the development and delivery of reports, dashboards, and analyses that inform fundraising performance, prospect pipeline activity, portfolio management, and donor engagement
  • Access and analyze data from University and DDAR systems to answer business questions, identify trends, and support tactical and operational decision making
  • Design, build, and maintain user-friendly dashboards and recurring reports using established business intelligence tools and standards
  • Assist in the development and documentation of key performance indicators (KPIs) and metrics aligned with DDAR goals and reporting needs
  • Write, test, and optimize scripts and data extracts to ensure accurate and reliable reporting in BI technologies
  • Collaborate with cross-functional stakeholders on analytical projects, data validation, and continuous improvement of reporting processes
  • Translate analytical outputs into clear compelling data visualizations for non-technical audiences, with guidance from strategic partners as appropriate
  • Provide support and training to end users on business intelligence tools, dashboards, and data literacy
  • Contribute to data quality, documentation, and standardization efforts to improve consistency and usability of advancement data
  • Stay informed about business intelligence and analytics tools in use at the University and apply best practices within the scope of the role


The successful candidate will have:
  • Exemplary interpersonal and communication skills;
  • The ability to create and maintain an inclusive and respectful environment for all students and colleagues;
  • A proven ability to self-motivate and work both independently and as part of a team;
  • A commitment to professional development, learning, and being mentored.


DDAR is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work arrangements should be directed to the hiring manager during the interview process.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
Bachelor's Degree1+ years of relevant experience; or an equivalent combination of education and experience acceptedRequired Certifications:None

This position is based at the University Park campus, located in State College, Pennsylvania. State College is ranked among the lowest-stress and safest small cities in the country, with excellent public schools, beautiful parks and other natural assets, and a broad range of cultural and athletic events and venues: statecollegepa.us and statecollege.com

SALARY & BENEFITS
The salary range for this position, including all possible grades, is $72,300.00 - $108,444.00.

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

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