Amazon

Data Analyst, Returns SX

Amazon$80K — $97K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of program or project management experience
  • 3+ years of advanced Microsoft Word and Excel experience
  • 2+ years of SQL experience
  • Ability to write complex SQL queries from multiple tables
  • Experience in an analytical environment with cross-functional teams
  • Use of data to define metrics and influence decisions
  • Bachelor's degree in a relevant field or equivalent experience in an analytical or program management role

Responsibilities

  • Analyze complex problems using data and analytics to inform business decisions
  • Identify risks and opportunities through data mining and develop mitigation strategies
  • Assess customer behavior and recommend policy changes based on analysis
  • Communicate analytical methods and results effectively to stakeholders
  • Support product launches with data analysis and provide actionable recommendations
  • Create visual dashboards to identify trends and insights from data
  • Collaborate with teams across the business to maintain alignment on project priorities

Benefits

  • Comprehensive health insurance including medical, dental, and vision
  • 401(k) matching contributions
  • Paid time off and parental leave
  • Mental health support and Employee Assistance Program (EAP)
  • Flexible Spending Accounts and adoption reimbursement options
Full Job Description
As a Data Analyst, you will be responsible for analyzing complex operational problems, discovering insights and identifying opportunities through the use of business intelligence, data mining and visualization techniques. You will need to collaborate effectively with internal stakeholders and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. You will own end-to-end program execution for initiatives within your focus area, using data to measure effectiveness and inform iteration. You will apply a breadth of tools, data sources and analytical techniques to answer a wide range of high-impact business questions and present the insights in a concise and effective manner. Additionally, you should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impact the bottom line of the business.

Key job responsibilities

* Use analytics and data mining techniques to solve complex problems and drive business decisions.

* Employ the appropriate tools and methodologies to discover patterns of risks, abuse, and help reduce bad debt

* Analyze customer behavioral patterns and develop policy change recommendations based on findings

* Solve analytical problems and effectively communicate methodologies and results

* Build analyses for product launches and provide launch recommendations

* Create dashboards and visualizations to surface trends, anomalies, and actionable insights from large datasets

* Work closely with business, engineering, and partner teams to align on priorities and deliver against your focus area

BASIC QUALIFICATIONS

- 2+ years of program or project management experience

- 3+ years of advanced Microsoft Word and Excel experience

- 2+ years of SQL experience

- Experience in advanced SQL & ability to write complex queries from scratch from multiple tables

- Experience working in an analytical environment with cross-functional teams

- Experience using data to define metrics, track program health, and drive decisions

- Bachelor's degree in a relevant field, or 2+ years of Amazon experience in an analytical or program management capacity

PREFERRED QUALIFICATIONS

- Knowledge of Lean principles and DMAIC methodology

- Experience in requirement gathering and ability to write clear and detailed requirement document

- Experience in defining and implementing process improvement initiatives using data and metrics

- Experience building automated reporting or dashboards using BI tools (e.g., QuickSight, Tableau, or similar)

- Experience managing stakeholder communications and driving alignment across multiple teams

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 80,200.00 - 97,400.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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