Amazon

Business Analyst, Amazon Relay

Amazon$80K — $97K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent
  • Experience defining requirements and using data and metrics for business insights
  • Experience with Excel or SQL
  • Proficiency in managing large-scale databases
  • Familiarity with data visualization tools and scripting languages like R and Python (preferred)
  • Ability to use data to support assumptions and concepts

Responsibilities

  • Understand data requirements across multiple teams
  • Extract, clean, and analyze marketing and operational data
  • Identify trends and root causes in data, providing actionable recommendations
  • Deliver marketing performance reports outlining goals and results
  • Create and maintain dashboards and visualizations for decision-making
  • Utilize AI tools to improve reporting workflows
  • Communicate status updates and metrics to global stakeholders
  • Ensure data integrity through regular audits and checks

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Adoption and surrogacy reimbursement coverage
  • Employee assistance program (EAP)
Full Job Description
Amazon Relay is looking for a Business Analyst that has a background in data analysis and creative problem-solving skills. In this role, the Business Analyst will work with stakeholders to build trust-based relationships to deliver timely, meaningful, and consumable data insights. This role will support the Relay Marketing team and will be responsible for a wide range of duties related to data extraction, analysis, reporting, and visualization. The role will focus on leveraging AI tools and automation to accelerate insight delivery.

Key job responsibilities

- Quickly understand data requirements, operational workflows, and reporting needs across multiple teams.

- Extract, clean, and analyze operational and marketing data from internal systems (e.g., data warehouses, reporting tools, third-party platforms).

- Identify trends, anomalies, and root causes in operational data; develop actionable recommendations and escalate findings to leadership.

- Understand marketing benchmarks and deliver reports that outline goals and results.

- Build and maintain reporting packages, dashboards, and visualizations that enable data-driven decision-making for leadership and cross-functional partners.

- Leverage AI and automation to streamline reporting workflows, reduce manual effort, and continuously improve analytical processes.

- Contact stakeholders globally to provide status reports, success metrics, communicate relevant information, and escalate when needed.

- Perform regular audits and validation checks to maintain data integrity.

About the team

Amazon Relay is a freight hauling platform that connects carriers with Amazon loads. The Relay Marketing team drives carrier-facing communications, product launches, and engagement strategies that fuel carrier adoption and satisfaction.

BASIC QUALIFICATIONS

- Bachelor's degree or equivalent

- Experience defining requirements and using data and metrics to draw business insights

- Experience in Excel or SQL

- Experience using databases with a large-scale data set

PREFERRED QUALIFICATIONS

- Experience with data visualization tools (like Tableau) and scripting languages (like R and Python)

- Experience using hard data and metrics to back up assumptions and concepts

- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices

- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, GA, Atlanta - 55,800.00 - 97,600.00 USD annually

USA, TN, Nashville - 50,200.00 - 87,900.00 USD annually

USA, WA, Bellevue - 80,200.00 - 97,600.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

Similar Jobs

More Jobs at Amazon

More Business Services Jobs

Find similar Business Analyst, Amazon Relay jobs: