Lyft

Data Analyst, People Analytics

Lyft$90K — $112K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in data or business analytics
  • 3+ years of SQL experience with complex data sets
  • Experience with ThoughtSpot or similar BI platforms
  • Familiarity with Workday or comparable HCM systems
  • Experience with Qualtrics or similar survey tools
  • Knowledge of people and recruiting data nuances
  • Proven ability to build and maintain analytical models

Responsibilities

  • Act as the first contact for data requests from the People organization
  • Develop and manage ThoughtSpot dashboards for diverse stakeholders
  • Utilize ThoughtSpot's AI features to generate proactive insights
  • Design and oversee survey programs in Qualtrics to inform team strategies
  • Collaborate with Talent and People leaders to establish key metrics
  • Translate analytical data into actionable insights for leadership
  • Effectively communicate findings to both technical and executive audiences
  • Enhance data quality in collaboration with systems and operations partners

Benefits

  • Extended health and dental coverage, life insurance, and disability benefits
  • Mental health support services
  • Family building assistance benefits
  • Child care and pet benefits
  • Access to a Lyft-funded Health Care Savings Account
  • Company-matched RRSP plan for future savings
  • Flexible paid time off policy requiring manager approval for time off
  • 18 weeks of paid parental leave for all types of parents
  • Subsidized commuter benefits and Lyft ride credits
Full Job Description
We9re looking for a Data Analyst to join our People Analytics team, based in Toronto. You9ll report to the Senior Manager, People Analytics and serve as the first point of contact for incoming data requests across the People organization - triaging, scoping, and delivering on analytical needs ranging from quick ad-hoc pulls to fully built ThoughtSpot dashboards.

This role is well-timed: you9ll be joining as we complete our migration from Tableau to ThoughtSpot, which means you9ll have genuine influence over how we build our reporting layer and push into ThoughtSpot9s AI features - think natural language search, AI-generated insights, and proactive anomaly detection applied to people data. This isn9t a 44maintain the dashboard44 role. It9s a chance to help build something new. You9ll be a self-starter who is equally comfortable writing SQL and presenting findings to a VP.
Responsibilities:
  • Serve as the first point of contact for incoming data requests from across the People organization - scoping needs, setting expectations, and delivering high-quality analytical outputs
  • Build and maintain ThoughtSpot dashboards and liveboards for a broad stakeholder audience including recruiters, People Team members, HRBPs, managers, and executives
  • Explore and operationalize ThoughtSpot9s AI capabilities - including Spotter and AI Highlights - to surface proactive insights for People stakeholders who may not know what question to ask yet
  • Build and administer survey programs in Qualtrics - including survey design, distribution logic, and close-out - and translate results into dashboards and ad-hoc analyses that inform People team decisions
  • Partner with Talent and People team leads to define key metrics and help them tell meaningful stories with their data
  • Translate analytical findings into clear, actionable insights for both People leadership and senior executives
  • Communicate fluently across technical and non-technical audiences - from SQL-level data discussions to exec-facing summaries
  • Collaborate with systems and operations partners to improve upstream data quality and enable better downstream analytics
  • Pull together ad-hoc datasets from disparate sources to answer discrete analytical questions quickly and accurately
Experience:
  • 4+ years of experience in data or business analytics
  • 3+ years of SQL experience, with comfort pulling from complex, multi-source data environments
  • Experience with ThoughtSpot or a comparable modern BI platform; enthusiasm for AI-assisted analytics and a curiosity about what those tools unlock for people data specifically
  • Familiarity with Workday or a comparable HCM (understanding the business processes and data model, not just surface-level reporting)
  • Familiarity with Greenhouse or a comparable ATS preferred
  • Experience with Qualtrics or a comparable survey platform, including hands-on program administration and the ability to move from raw survey data to a clean, stakeholder-ready analysis
  • Experience building and maintaining analytical models that others rely on
  • Understanding of the nuances of people and recruiting data - org structures, headcount definitions, privacy considerations, and the ways these datasets can surprise you
Benefits:
  • Extended health and dental coverage options, along with life insurance and disability benefits
  • Mental health benefits
  • Family building benefits
  • Child care and pet benefits
  • Access to a Lyft funded Health Care Savings Account
  • RRSP plan with company match to help save for your future
  • In addition to provincial observed holidays, salaried team members are covered under Lyft9s flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service
  • Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
  • Subsidized commuter benefits and Lyft ride credits

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule - Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $90,000 - CAD $112,500, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

About Lyft

Lyft is a transportation network company that was founded in 2012 and is headquartered in San Francisco, California. The company operates a mobile app that allows users to request rides from nearby drivers. Lyft provides ride-hailing services in the United States and Canada, and it has expanded into other transportation services, such as bike-sharing and scooter-sharing. The company is known for its pink mustache logo, which was replaced by a glowing dashboard mustache in 2015. Lyft went public in March 2019.
Learn more about Lyft
Size
4,453 employees
Market Cap
$3.5 billion
Industry
Net Income
-$1.7 billion
Founded
2012
5 Year Trend
+56.4%
Revenue
$2.3 billion
NASDAQ

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