Department: Innovation and Technology DepartmentSalary: $114,294.00 - $164,298.19 Commensurate with Experience

SUMMARY

Responsible for protecting information systems by managing compliance, coordinating response to cyber security incidents, and researching and maintaining awareness of the latest cyber threats and vulnerabilities. This position will work with all City technology teams to ensure that necessary technical security requirements are met. As a member of the Innovation and Technology Cyber Security team, this individual will focus on operational-related security initiatives to support technology infrastructure, and/or enterprise applications and services while also facilitating the use of technology to ward off attempts by attackers who are targeting sensitive consumer and corporate information. This individual will work with the Cyber Security team to automate cyber security processes and plan, develop, and coordinate cyber security projects as needed.

Essential duties & responsibilities

• Coordinate and execute security tasks related to technology projects or initiatives.

• Configure and install cyber security systems to include scheduling and attendance of afterhours maintenance windows.

• Produce cyber security architectures and documentation.

• Conduct maintenance and monitoring of cyber security systems.

• Provide advanced support in response to cyber security incidents.

• Develop remediation plans for any gaps reported in audits or recommended process improvements.

• Collaborate with City departments to manage security vulnerabilities or investigations.

• Conduct security research in keeping abreast of latest security issues.

• Coordinate with managed security services to implement security initiatives.

• Coordinate and execute security tasks related to Innovation and Technology security requests.

• Provide advanced support in evaluation and implementation of cyber security requirements for technology systems.

• Develop scripts and software to automate cyber security processes.

• Must be able to work efficiently, expeditiously and independently with limited supervision.

• Perform other related duties as assigned.

Knowledge of:

• Experience with Splunk Enterprise Security, including Search and Reporting, adding new log sources, developing custom parsing rules, administrating forwarders, and deployment servers.

• Experience with Security Information and Event Management (SIEM)

• Experience with combining AI and ML models with broader system architectures, including cloud-based infrastructure, software applications, and APIs.

• Experience with cloud security concepts, including the ability to assess existing cloud implementations for security issues, engineering and implementing new cloud security tools, and providing security expertise for DevOps teams.

•  Technologies, including building, administering, operating, and tuning such systems.

• Experience with IT system security review processes, including threat modeling, and other risk identification techniques.

• Experience with IT system auditing processes for compliance with applicable policies, standards, and regulations.

• Experience with security product evaluation, including requirements development and proof of concept execution.

• Experience with project management concepts, including the ability to coordinate and execute IT security projects.

• Experience with secure system architecture development, including evaluation of system architectures for security threats, advising IT project teams on necessary security measures, and diagraming architectures.

• Experience with system administration, including management of a system’s hardware and software, performing routine maintenance, troubleshooting problems, and management of a system’s full lifecycle.

Skill In:

• Strong analytical and problem-solving skills to tackle complex, multi-layered challenges.

• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships.

• Excellent communication and interpersonal skills.

• Able to communicate technical subject matter to an audience with limited technology background.

• Cross-platform skillsets, able to navigate and troubleshoot issues in any modern operating system (Linux, MacOS, Windows).

• Competent with PowerShell, Python, and JavaScript scripting languages.

• Applying modern cryptography best practices and certificate management.

• Identifying, analyzing, and evaluating cybersecurity threats and applying software controls to mitigate those risks.

Minimum Qualifications

• High School Graduate or Equivalent and seven (7) years of related work experience

• OR

• 2 Year College Degree and five (5) years of related work experience

• OR

• Bachelor's Level Degree and three (3) year of related work experience

• OR

• Master's Level Degree and one (1) years of related work experience 

• or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.