NBCUniversal Media, LLC

Cyber Communications Lead

NBCUniversal Media, LLC$90K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Ability to simplify complex technical topics into clear messages
  • Strong skills in copywriting and editing
  • Deep knowledge of email marketing best practices
  • 3+ years of experience with HubSpot for campaigns and automation
  • Proficient in PowerPoint with a focus on visual storytelling
  • Excellent multitasking and time management abilities
  • Skilled in managing stakeholder communications effectively

Responsibilities

  • Plan and execute integrated communications campaigns on cyber services
  • Drive awareness of cyber initiatives for users and teams
  • Create executive-level content for leadership briefings
  • Manage HubSpot campaigns and analyze performance metrics
  • Develop compelling content across multiple formats
  • Experiment with innovative tools to enhance content reach
  • Collaborate with stakeholders to ensure message accuracy

Benefits

  • Fully remote work opportunity
  • Medical, dental, and vision insurance
  • 401(k) with company matching
  • Paid leave options
  • Tuition reimbursement program
  • Discounts and perks available throughout the company
Full Job Description
Job Description

This role is a hands-on, individual contributor opportunity within the NBCUniversal Cyber Security team, ideal for a creative, energetic marketing and communications generalist who thrives at the intersection of storytelling, technology, and execution.

You will help translate NBCU's cyber capabilities into clear, engaging campaigns that help employees and partners understand what tools exist, when to use them, and how they protect our business, content, and data. This role requires curiosity, creativity, operational discipline, and comfort learning new tools-including AI-enabled ones.

Responsibilities:

Campaign Strategy & Execution
  • Plan and execute integrated communications campaigns across multiple workstreams:
    • Cyber Service Portfolio: Market cyber tools and services and clearly communicate how and when to engage them
    • Program Initiatives: Drive awareness and adoption of cyber initiatives impacting users and application teams
    • Leadership & Business Updates: Create executive-ready content for leadership briefings and team communications

Marketing Operations & Automation
  • Manage and operate HubSpot campaigns, workflows, segmentation, and reporting to support cyber communications and training
  • Apply email marketing best practices to drive engagement, completion, and action
  • Analyze campaign performance and continuously optimize content and delivery

Creative Development
  • Create compelling content across formats, including:
    • Email, intranet, web, and training content
    • Visual storytelling, motion/video, and micro-learning assets
  • Experiment with new formats, channels, and tools (including AI) to improve reach and effectiveness
  • Maintain a consistent voice and strong visual quality aligned to NBCU brand standards

Collaboration & Stakeholder Engagement
  • Partner with Information Security Officers, service owners, subject matter experts, and business communicators to ensure accuracy and relevance
  • Translate complex technical topics into simple, audience-appropriate messages
  • Proactively manage timelines, dependencies, and stakeholder expectations

Content & Platform Management
  • Manage content across the Cyber intranet, training library, and communication workflows
  • Continuously evaluate and improve content structure, usability, and impact

Vendors & Events
  • Coordinate with third-party vendors for creative, web, or analytics support as needed
  • Support and organize virtual and in-person cyber awareness and training events


Qualifications

Requirements:
  • Proven ability to translate complex technical concepts into clear, engaging communications
  • Strong copywriting and copy-editing skills
  • Expertise in email marketing best practices
  • 3+ years of hands-on HubSpot experience, including campaign execution, automation, and reporting
  • Strong PowerPoint skills with an eye for visual clarity and storytelling
  • Excellent time management and ability to manage multiple campaigns simultaneously
  • Comfortable driving clarity with stakeholders and escalating risks when needed

Desired Characteristics:
  • Background as a MarComm generalist or "swiss army knife" who enjoys both strategy and execution
  • Experience supporting IT, technology, or cybersecurity communications
  • Familiarity with tools such as Vyond, Camtasia, PowerBI, PowerApps, SharePoint
  • Curious, adaptable, and comfortable learning new tools and AI-enabled technologies
  • Strong design sensibility and appreciation for quality, polish, and brand consistency
  • Bachelor's degree or equivalent practical experience

Additional Requirements:
  • Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee's residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $90,000 - $110,000 (bonus eligible)

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

About NBCUniversal Media, LLC

NBCUniversal Media, LLC is a media and entertainment company that operates a variety of businesses, including television networks, film studios, and theme parks. The company was founded in 2004 and is headquartered in New York, New York. NBCUniversal's television networks include NBC, Telemundo, and USA Network, among others. The company's film studios produce and distribute movies under the Universal Pictures brand. NBCUniversal also operates theme parks in the United States and Japan. The company is committed to producing high-quality content and delivering it to audiences around the world.
Learn more about NBCUniversal Media, LLC
Size
35,000 employees
Industry
Founded
1994

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