Full Job Description
You own customer outcomes for services sellers - onboarding, adoption, health, and making sure they actually make money on Whop. You are not a ticket queue and you are not pure quota theater.
This is not a pure AE / President's Club bar. We hire outcomes and adoption specialists:
• Operator fluent in services / 3PL / industrial / field-service motion who has lived the customer pain, OR
• Top CSM / founding CS who owned onboarding + health with a fixer + relationship mindset, OR
• Technical-enough CSM: you understand APIs and integrations well enough to recommend solutions and unblock without needing to be the FDE who ships
If you hide behind tickets, this isn't your role.
Location: In-person NYC / Brooklyn, 5 days in office.
Perks: Equinox membership, lunch & dinner M-F, rent stipend within 4 blocks, Citi Bike, Ubers home after 10pm, unlimited PTO + health/vision/dental, latest MacBook Pro.
The Bar
We want to work with people who want to be the best in the world. If that's not you, don't apply.
