Google

Customer Engineer, SLED, New England Google Public Sector

Google$152K — $222K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience required.
  • 10 years of experience in cloud native architecture in a customer-facing role.
  • Proven ability to engage and present to technical stakeholders and executives.
  • Experience with cloud and on-premise infrastructure engineering, virtualization, or containerization platforms.
  • Familiarity with security and networking concepts is highly valued.

Responsibilities

  • Develop partner-specific solutions to streamline business operations and drive growth.
  • Manage technical relationships with partners, aiding in successful pilots and migrations.
  • Establish trusted advisory roles to guide customers on integration and architecture best practices.
  • Collaborate with sales teams to demonstrate the capabilities of Google Cloud to potential clients.
  • Assist in troubleshooting and guiding clients through the technical landscape of Google Cloud offerings.

Benefits

  • Comprehensive health coverage and wellness programs.
  • Generous retirement plan with employer contributions.
  • Flexible working arrangements to promote work-life balance.
  • Access to ongoing professional development and training programs.
Full Job Description
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.
  • Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.

Preferred qualifications:
  • Experience with state local public sector clients including state, county, and local municipal agencies.
  • Experience in migrating applications and services to cloud platforms.
  • Experience with security concepts such as encryption, identity management, access control, attack vectors, and engagement testing.
  • Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
  • Experience creating demos and solution creation using generative Artificial Intelligence (AI) tools and services.
  • Ability to learn, understand, and work with emerging technologies, methodologies, and solutions in the Google Cloud/IT technology space.


About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to database migrations, data back ends and all aspects of the data lifecycle. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $222000 (USD) 42.86% bonus target equity benefits

Learn more about benefits at Google .

Responsibilities
  • Build partner specific, go-to-market solutions to reduce business cycles and drive partner business as measured through pipeline and business growth.
  • Own the technical relationship with partners, empowering them to drive a successful pilot or proof of concept, support partners drive toward customer acceptance of the technical proposal, leading to an agreement, and work with partners during the migration phase to assure they have all the tools necessary to deliver a successful deployment.
  • Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimize Google Cloud effectiveness.


About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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