Google

Customer Engineer, Outcome, Retail, Google Cloud

Google$127K — $184K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience in deployment planning, orchestration, or change management.
  • Familiarity with programming languages, debugging, or systems design.
  • Proven ability to engage and influence technical stakeholders or executive leaders.

Responsibilities

  • Develop and orchestrate an end-to-end deployment plan involving customer and partner teams.
  • Resolve technical blockers using coding and systems design expertise.
  • Drive the ramp-up of workloads to expedite customer consumption.
  • Identify and advocate for expansion opportunities during project execution.
  • Ensure sustainable product usage to foster ongoing value realization.

Benefits

  • Access to professional development and continued learning opportunities.
  • Health, dental, and vision insurance options.
  • Generous paid time off and holiday leave policies.
  • Flexible working locations, including several major cities across the U.S.
  • Wellness programs to support physical and mental health.
Full Job Description
info_outline
X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Austin, TX, USA; Chicago, IL, USA; New York, NY, USA.

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience in deployment planning, orchestration, or change management.
  • Experience in programming languages, debugging, or systems design.
  • Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders.

Preferred qualifications:
  • Experience selling technical solutions in one or more of the following areas: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, AI, Networking, Migrations or Security.
  • Experience with Google Cloud products and differentiation from competition.
  • Experience working with product and capacity teams to resolve technical and capacity blockers.
  • Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.


About the job
The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing business ramp for our customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities.

You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to show the value of the Google Cloud portfolio.

The US base salary range for this full-time position is $127,000-$184,000 bonus equity benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities
  • Develop and orchestrate a structured, end-to-end deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
  • Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
  • Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.
  • Identify expansion opportunities for new workloads within the account during project execution.
  • Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals.

About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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