Google

Customer Engineer II, Outcome, Google Cloud

Google$127K — $185K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 6 years in cloud-native architecture with a customer-facing role.
  • Experience in deployment planning, orchestration, or change management.
  • Familiarity with programming languages and systems design.
  • Skilled at engaging and influencing technical stakeholders or executives.
  • Willingness to travel up to 30%.
  • Preferred: Experience in technical sales for infrastructure or data solutions.

Responsibilities

  • Develop and execute a structured deployment plan involving various teams.
  • Use programming skills to clear technical blockers and expedite implementation.
  • Track the progress of customer workloads from agreements to active use.
  • Identify opportunities for expanding services and workloads during projects.
  • Encourage sustainable product usage to ensure customer value and contract renewals.

Benefits

  • Comprehensive health and wellness packages.
  • Retirement savings plans with company matching.
  • Opportunities for professional growth and development.
  • Flexible work location options across multiple cities.
  • Access to Google’s unique employee resources and support programs.
Full Job Description
info_outline
X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; New York, NY, USA; Cambridge, MA, USA; Chicago, IL, USA.

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience in deployment planning, orchestration, or change management.
  • Experience in programming languages, debugging, or systems design.
  • Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders.
  • Ability to travel up to 30% of the time.

Preferred qualifications:
  • Experience selling technical solutions in one or more of the following areas: infrastructure modernization, application modernization, data management, data analytics, AI, networking, migrations or security.
  • Experience with Google Cloud products and differentiation from competition.
  • Experience working with product and capacity teams to resolve technical and capacity blockers.
  • Experience with object-oriented programming languages (i.e., Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.


About the job
As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing revenue ramp for customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities.

You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to prove the value of the Google Cloud portfolio.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $127000 - $185000 (USD) 42.86% bonus target bonus equity benefits

Learn more about benefits at Google .

Responsibilities
  • Develop and orchestrate a structured, end-to-end deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
  • Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
  • Monitor and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.
  • Identify expansion opportunities for new workloads within the account during project execution.
  • Drive sustainable product usage to help customers realize value on an ongoing basis and secure future contract renewals.


About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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