Position Description:We are looking for a
CS Operational Marketing Analyst to strengthen our proactive market approach and support the growth of Customer Service sales. This role combines data analysis, marketing development, and commercial enablement to identify opportunities in our installed base and create materials that help our CS Sales Team increase revenue, margin, and customer value.
Duties and Responsibilities:- Analyze installed base, lifecycle, and spare parts data to identify service opportunities.
- Develop operational marketing content and campaigns for retrofits, upgrades, service packages, and parts.
- Support the CS Sales Team with customer insights, case studies, and sales enablement material.
- Build dashboards and reports to track campaign performance and results
- Collaborate with Customer Service, Engineering, ITS, Spare Parts, Sales Operations, and Finance
Requirements:- Strong analytical and data interpretation skills.
- Proficiency with Excel, BI tools, CRM/ERP (Sales Force and SAP is a plus).
- Marketing operations exposure, ideally in a technical B2B environment.
- Ability to translate data into commercial actions and clear value propositions.
- Excellent communication, attention to detail, and cross-functional collaboration.
- Proactive mindset and strong project/time management abilities.
Qualifications:- Bachelor's degree in Marketing, Business, Engineering, Analytics, or similar.
- 2 years of experience in operational marketing, sales support, data analysis, or after-sales.
- Experience in industrial automation, machinery, or technical B2B environments preferred
What's in It for YouCompensation: $80K - $100K DOE (FLSA Exempt)
Benefits: Health, Dental, Vision Insurance, Life, STD, LTD, PTO, 401K match
Location: Chicago, IL
Travel: Up to 30%
Not just a job, but Career growth: Our steady year-on-year growth fosters a culture of talent development where we constantly create opportunities for you to learn, grow, and feel empowered to reach your full potential, no matter which career path you choose.
E80 World Academy: Be prepared to be impressed by our innovative training and learning programs. We offer cutting-edge insights to help you refine your expertise and succeed in your role.
#BE80: You'll be part of a dynamic, collaborative team where giving back is at the core of our success and central to the #BE80 Culture.
Travel: 0 - 30%
Level of experience: Mid-Career
