Performance Food Group

Credit Manager

Performance Food Group • $80K — $90K *
Spokane, WA 99208In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent
  • 5+ years in credit management
  • Proficiency in Excel and Microsoft Office
  • Bachelor's degree in business, finance, or accounting preferred
  • Experience with AS400/SAP or similar software preferred

Responsibilities

  • Manage customer credit risk through proactive credit management
  • Investigate financial status of prospective customers
  • Monitor collections and customer dispute resolution using SAP tools
  • Collaborate with division leaders on credit risks and metrics
  • Ensure compliance with credit policies and operational standards
  • Work with accounts receivable team on customer payments and disputes
  • Identify and pursue opportunities to enhance collection processes

Benefits

  • Onsite role with Monday to Friday schedule
  • Travel between Spokane and Portland quarterly
  • Opportunities for professional development
  • Collaborative work environment with cross-functional teams
  • Potential for performance-based bonus
Full Job Description
Position Details:
  • This role reports into the Spokane OpCo {4007 N Industrial Park 1st Street, Spokane Valley, WA 99216} but will travel between 2 locations {Spokane + Portland: 17225 SE 120th Avenue, Clackamas, OR 97015}
  • Work Schedule: This is an onsite Monday-Friday, normal business hours
    • Subject to change based on business needs
  • Travel: Average of 3 days quarterly between Spokane & Portland
  • Compensation: $80k-$90k base salary, depending on experience, plus bonus potential based on KPIs!!

Position Summary:
As the Credit Manager, you will play an integral part in supporting our business today and planning our business for tomorrow. You will be responsible for managing a diverse customer portfolio and engaging directly with customers and Core-Mark personnel to identify and mitigate customer credit risk through pro-active credit management. The Credit Manager is responsible for actively monitoring and evaluating both existing and new prospective customers to ensure that customer terms, conditions and credit limits are appropriate relative to known and potential risks. The Credit Manager will oversee the work of the credit analyst(s) and work closely and proactively with Core-Mark employees at both the Corporate and Division level.

Position Responsibilities:
The Credit Manager is responsible for oversight and managements of credit and collections activities, including:
  • Investigate and verify the financial status and reputation of prospective customers applying for credit and leverage system resources including Bectran to establish proposed credit limits and payment terms in accordance with the identified risk factors and risk score and Core-Mark policies, procedures and standards of operation.
  • Leverage the SAP Financial Supply Chain Management tools including the Collection Module, Credit Module and Dispute Management Module to 1) prioritize daily activities including collections and customer dispute resolution; 2) identify and evaluate "at-risk" customers to consider "ship / no-ship" and "customer hold" decisions and re-evaluation of customer terms, limits and payment method; 3) monitor key credit performance metrics including timeliness and completeness of credit application completion, collections activities, dispute resolution and customer risk profiles relative to customer terms and limits.
  • Partners with division personnel including the Division Finance Director and Division President to ensure effective communication and collaboration on: 1) credit risks and opportunities; 2) adequacy of accounts receivable reserves; and, 3) factors influencing key accounts receivable performance metrics
  • Ensure compliance with credit management policies and procedures and associated standards of operations
  • Closely interact with the Executive Business Services (EBS) accounts receivable team that is responsible for the application of customer payments and credit memos, customer account reconciliation and identification and communication of customer disputes (the Credit Manager is responsible for the oversight, risk mitigation, accuracy and collectability of accounts receivable and should work closely with both division and EBS personnel teams)
  • Collaborate with the division sales team and national account sales team on customer collections efforts and identification of unusual or "at-risk" customer activity (unusual order levels or patterns, etc.)
  • Effectively leverage outside collection agencies and/or attorneys to enhance and elevate customer collections pursuits when reasonable and timely internal collections efforts have failed
  • Identify opportunities to enhance the timeliness of collections and accuracy of cash and credit memo application by collaborating with customers and the EBS team (e.g. encouraging customers to move to electronic payment remittance, enhanced payment remittance support, etc.)
  • Monitor, influence and drive improvement to key performance metrics pertaining to accounts receivable including days sales outstanding, customer terms and limits relative to risk profile, timeliness of collections and dispute resolution, timeliness and completeness of credit applications, etc.
  • Ensure compliance with internal controls designed to mitigate risks including fraud
  • Performs other related duties as assigned.


Required Qualifications
• High School Diploma or General Educational Development (GED) certificate
• Minimum of five years of credit management experience.
• Proficient in Excel and other Microsoft Office applications.

Preferred Qualifications
• Bachelor's degree from a recognized institution and/or relevant business, finance or accounting training.
• Prior experience with AS400/SAP software or similar enterprise resource planning software tools.

About Performance Food Group

Performance Food Group delivers more than 150,000 food and related products to customers across the United States, but that’s not all. They build lasting relationships with their customers, doing everything we can to ensure success.

Performance Food Group Careers

Join the dynamic team at Performance Food Group (PFG), one of the largest foodservice distributors in the nation, and propel your career to new heights in an industry-leading company. At PFG, we are committed to fostering an environment of diversity, innovation, and growth, offering unparalleled job opportunities across various sectors of the food distribution industry.

Work You’ll Do

Embark on a rewarding journey with Performance Food Group, where you can leverage your skills to drive significant change and efficiency in the foodservice sector. Our team at PFG is dedicated to excellence and leadership in delivering top-notch service and products to our customers.

Innovate and Lead

At PFG, innovation and leadership go hand in hand. Join our team to lead projects that transform the foodservice distribution landscape. With a focus on cutting-edge technology and sustainable practices, your work will directly contribute to shaping the future of food distribution.

Be Part of a Great Team

Performance Food Group is not just a company; it’s a community. Here, you will work alongside professionals who are leaders in their fields, committed to sharing their knowledge and experience. Our culture promotes teamwork, professional growth, and networking, all within a supportive and inclusive environment.

Career Development

We believe in nurturing the potential of our employees through targeted diversity training, leadership programs, and continuous professional development. Whether you are looking for an internship, entry-level position, or a managerial role, PFG offers a ladder to success, providing the tools and training necessary to grow your career.

Explore Job Opportunities

From logistics and supply chain management to sales and customer relations, the career paths at Performance Food Group are diverse and fulfilling. We are actively hiring and looking for individuals who are passionate, curious, and eager to drive innovation in the foodservice industry.

Internship Programs

Kickstart your career with a PFG internship. Gain hands-on experience, develop essential industry skills, and make invaluable networking connections. Our internships provide a robust foundation in the foodservice distribution industry, preparing you for full-time employment in your chosen field.

Benefits and Culture

At Performance Food Group, we understand that our employees are our greatest asset. That’s why we offer competitive benefits, including health care, retirement plans, and wellness programs, designed to meet the needs of our diverse team members. Our inclusive culture encourages collaboration and continuous learning, ensuring that every team member can achieve their personal and professional goals.

Stay Connected

Join the Performance Food Group team to stay ahead in your career. Explore open positions that match your skills and interests. We look for driven, creative, and solution-oriented team players. Start your journey with us today, and help us redefine the standards of foodservice distribution.

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Apply Now

Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a company that values growth, leadership, and innovation. At Performance Food Group, your future looks promising.
Learn more about Performance Food Group
Size
23,000 employees
Market Cap
$9 billion
Industry
Food & Beverages
Net Income
-$174.5 million
Founded
1875
5 Year Trend
+24.9%
Revenue
$26.6 billion
NASDAQ
PFGC
* Ladders Estimates

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