Hard Rock

Creative Strategy Manager - Omni

Hard Rock$90K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years in creative strategy or integrated marketing with a focus on omni-channel campaigns.
  • Strong analytical skills for market research and data synthesis.
  • Experience managing testing and optimization for creative across channels.
  • Proven ability in handling OOH, digital, and print creative projects.
  • Successful track record in cross-functional collaboration with creative teams and agency partners.
  • Experience in creative review and approval processes with strategic guidance.
  • Proficiency in Adobe Creative Suite and familiarity with design fundamentals.
  • Familiarity with project management tools like Monday.com.
  • Comfortable using AI tools for improving workflows and research.
  • Excellent communication skills for both creative and business audiences.
  • Knowledge of the Casino industry is a plus.

Responsibilities

  • Drive Hard Rock Bet's creative strategy across all omni-channel marketing efforts.
  • Leverage market research to shape effective omni creative strategies.
  • Develop insight-led creative briefs in collaboration with the creative team and agency partners.
  • Work closely with stakeholders to ensure clear and actionable briefs.
  • Establish a framework for testing and optimizing creative across channels.
  • Guide the creative direction and provide feedback on projects with internal teams.
  • Oversee the approval process for all omni-channel creative executions.
  • Stay updated on industry trends to inform creative strategy.

Benefits

  • Flexible vacation allowance.
  • Remote or Hybrid Flexibility for work-life balance.
  • Innovative work environment focused on boundary-pushing.
  • Growth opportunities as the company scales.
  • Diversity and inclusivity actively embraced.
Full Job Description
What's the role?

As Creative Strategy Manager supporting Omni Creative, you'll sit at the intersection of data, strategy, and creative execution - providing guidance and recommendations on how the Hard Rock Bet brand comes to life across omni-channel marketing and ensuring creative placements drive results across Casino and Sports.

You'll be a senior individual contributor and the connective tissue between the creative team, agency partners, and Omni and Marketing stakeholders - providing clear strategic direction and brand guidance throughout the process from research and brief development through creative review, approval, and optimization. Your primary mission is to drive creative effectiveness across all omni-channel touchpoints by grounding every decision in insight and business goals, and building the systems that make great work possible at scale.

What You'll Do
  • Own how Hard Rock Bet's brand, promotional strategy, and creative campaigns are translated across omni-channel placements (digital, print, properties, and partners), ensuring every communication execution is intentional, cohesive, and tied to business goals across Casino and Sports.
  • Leverage market research to identify audience insights, competitive trends, and category opportunities that inform omni creative strategy across Casino and Sports.
  • Provide the creative team and agency partners with clear, insight-led direction by synthesizing data and research findings into actionable creative briefs, campaign strategies, and omni-channel marketing plans.
  • Collaborate closely with Omni and Marketing stakeholders on the brief development process, ensuring briefs are insight-led, clearly scoped, and set the creative team and agency partners up for success.
  • Establish and manage a testing and optimization framework for omni-channel creative, partnering with marketing and omni analytics to measure performance, identify learnings, and apply them to future work.
  • Serve as a senior strategic voice and primary point of collaboration between the creative team, internal stakeholders, and agency partners - providing direction and creative guidance, aligning on goals, managing feedback loops, and ensuring projects are on brief.
  • Own the review and approval process for all omni-channel creative work, ensuring every execution meets brand standards, strategic intent, and Omni team best practices before it goes live.
  • Stay ahead of industry trends in digital marketing, iGaming, and sports betting to continuously evolve Hard Rock Bet's creative strategy and maintain a competitive edge.


Our Ideal Candidate

You are more than a strategist - you are a systems thinker who understands that great creative starts long before anyone opens a design file. You are data-fluent, detail-oriented, and energized by turning research into direction. You thrive in fast-paced environments, excel at cross-functional collaboration, and take pride in building the frameworks that make creative teams and agency partners do their best work.

We're looking for:
  • 6+ years of experience in creative strategy, brand strategy, or integrated marketing, with a strong focus on omni-channel campaigns.
  • Proven ability to conduct and synthesize market research and translate findings into compelling creative briefs and marketing plans.
  • Experience building and managing testing and optimization programs for creative across digital, social, and CRM channels.
  • Experienced in managing and directing OOH, digital and print creative - including signage, billboards, and direct mail - with a strong understanding of how brand and promotional messaging translates across large-format and physical touchpoints.
  • A track record of effective cross-functional collaboration - bridging creative teams, marketing stakeholders, and agency partners across complex, fast-moving projects, including providing strategic direction and constructive creative feedback to agency partners.
  • Strong background in managing creative review and approval workflows, with the ability to provide clear, strategic guidance that elevates the work.
  • Proven ability to bridge the analytical and creative - comfortable evaluating ad performance metrics and data insights while possessing a strong eye for design and copy that drives engagement.
  • Proficiency with Adobe Creative Suite - a working knowledge of design fundamentals is essential for credible collaboration with creative teams and agency partners.
  • Experience with project management platforms such as Monday.com or similar tools for managing workflows across cross-functional teams.
  • Comfortable and curious with AI tools, with a willingness to integrate emerging technologies into research, briefing, and optimization workflows.
  • Excellent communication and presentation skills, with the ability to articulate strategic rationale clearly to both creative and business audiences.
  • Experience in brick and mortar and digital marketing within the Casino industry is a significant advantage.


What We Offer

We offer our employees more than just competitive compensation and benefits. Our team benefits include, but are not limited to:
  • Flexible vacation allowance.
  • Remote or Hybrid Flexibility: Enjoy the flexibility of remote work, with opportunities for in-person collaboration at our Austin headquarters at least twice a year, or a hybrid arrangement.
  • Innovative Environment: Join a team that thrives on pushing boundaries
  • Growth Opportunities: As we scale, your role will evolve, providing you with unlimited opportunities for personal and professional growth.
  • Diverse and Inclusive: Join a team that values diversity, inclusivity, and embraces varied perspectives.


Roster of uniques

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where, regardless of background or beliefs, you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

About Hard Rock

Hard Rock is a chain of theme restaurants founded in 1971 by Isaac Tigrett and Peter Morton in London. In 1979, the cafe began covering its walls with rock and roll memorabilia, a tradition which expanded to others in the chain. In 2007, Hard Rock Cafe International (USA), Inc. was sold to the Seminole Tribe of Florida and was headquartered in Orlando, Florida until April 2018 when the corporate offices were relocated to Davie, Florida. As of July 2018, Hard Rock International has venues in 74 countries, including 185 cafes, 25 hotels, and 12 casinos.
Learn more about Hard Rock
Size
23,000 employees
Industry
Founded
1971

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