Universal Music Group

Creative Director

Universal Music Group$96K — $204K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in eCommerce digital creative direction
  • Ability to create immersive brand experiences, not just presentations
  • Strong collaboration skills fostering a team-oriented environment
  • Deep obsession with digital experiences and trends
  • Understanding of how design translates to emotional actions
  • Experience in fashion eCommerce, music industry experience preferred
  • Strong background in brand identity and visual storytelling

Responsibilities

  • Own the creative vision for artist stores and e-commerce experiences
  • Set a clear visual direction across UX/UI and digital design
  • Integrate brand identity and content for seamless storefront experiences
  • Lead the development of intuitive visual storytelling and navigation
  • Establish creative frameworks and design systems for scalable projects
  • Partner with insights teams to apply fan behavior into creative strategies
  • Refine creative approaches based on cultural trends and performance data
  • Act as a key partner to labels and artists, ensuring creative clarity

Benefits

  • Comprehensive medical, dental, and vision coverage
  • 100% coverage for in-network outpatient mental health services
  • Fertility coverage for eligible participants
  • Wellbeing reimbursements for various wellness expenses (up to $720/year)
  • Student Loan Repayment Assistance and Tuition Reimbursement
  • 401(k) with immediate vesting on contributions and UMG matching
  • Flexible Paid Time Off for exempt employees and 3 weeks for non-exempt employees
  • 2 weeks of paid Winter Break and 10 Company Holidays
  • Summer Fridays from Memorial Day to Labor Day
  • Generous paid parental leave for all types of parents
Full Job Description
Famehouse is seeking a Creative Director within our Digital Creative Services team. This role will sit at the forefront of connecting artists with their fans across all digital touchpoints, leading brand expression, art direction, and UX/UI across artist merchandising and e-commerce experiences. This role is responsible for shaping how artist brands translate into best-in-class digital storefronts, campaigns, and commerce ecosystems, connecting visual identity, content, and user experience into a cohesive, artist-led narrative.

You will oversee projects from inception through launch, guiding multidisciplinary teams to deliver thoughtful, high-impact creative work that balances brand, usability, and commercial performance.

How You'll CREATE
  • Own the overarching creative vision for artist stores, brand system implementation, and e-commerce experiences.
  • Set and maintain a clear visual and experiential direction across UX/UI, digital design, content, and campaign touchpoints.
  • Oversee the integration of brand identity, art direction, content, and UX to create seamless, engaging storefront experiences.
  • Lead the creative development of artist stores, ensuring visual storytelling, navigation, and content work together intuitively.
  • Establish and evolve creative frameworks, design systems, and experience principles that scale across projects.
  • Partner with insights and research teams to translate fan behavior, performance data, and learnings into creative strategy.
  • Continuously refine creative approaches based on results, cultural trends, and emerging digital best practices.
  • Act as a trusted creative partner to labels, artists, managers, and internal stakeholders by communicating creative direction with clarity and confidence, building trust and alignment across teams.
  • Balance artist expression, brand integrity, UX best practices, and commercial objectives.


Bring your VIBE
  • 5-7 year's experience with Ecomm digital creative direction
  • You don't just make decks, you create worlds that people want to live in, then sell them
  • You understand that creative production is a team sport and foster a collaborative environment
  • You are obsessed with digital experiences, but no, really.
  • You understand that function dictates form, but emotion dictates action
  • You exist at the intersection of fashion and music
  • Deep experience within either fashion Ecomm OR Music, both preferred.


Perks Playlist:

Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren't just values-they're how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):

  • Comprehensive medical, dental, and vision coverage
  • Including 100% coverage for out-patient in-network mental health services
  • Fertility coverage for eligible medical plan participants
  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
  • Student Loan Repayment Assistance and Tuition Reimbursement
  • 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution


A variety of ways to prioritize much-needed time away from work including:

  • Flexible Paid Time Off (PTO) for exempt employees
  • 3-weeks PTO for non-exempt employees
  • 2-weeks paid Winter Break
  • 10 Company Holidays (including Juneteenth and Wellbeing Day)
  • Summer Fridays (between Memorial Day and Labor Day)
  • Generous paid parental leave for every type of parent


Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Job Category:
Creative, Design & Production

Salary Range:
$96,660 - $204,215

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.

About Universal Music Group

Universal Music Group (UMG) is a global music corporation that is a subsidiary of the French media conglomerate Vivendi. The company was founded in 1934 as Decca Records and has since grown to become the largest music company in the world, with a market share of over 30%. UMG owns and operates a wide range of record labels, including Capitol Records, Def Jam Recordings, and Island Records, and has a roster of over 4,000 artists. In addition to music production and distribution, UMG also operates several other businesses, including music publishing, merchandising, and film and television production.
Learn more about Universal Music Group
Size
7,000 employees
Industry
Founded
1934

Similar Jobs

More Jobs at Universal Music Group

More Media Jobs

Find similar Creative Director jobs: