Job Description

The CRE Relationship Manager is responsible for serving as a trusted business advisor to clients and provide a full breadth of banking solutions to meeting their financial objectives and needs, while also establishing a network of referral sources and Centers of Influence with regular calling efforts to generate new business opportunities. The CRE Relationship Manager is also responsible for managing a portfolio of relationships, ensuring exceptional client experience, while appropriately managing risk, credit quality, servicing, etc. in accordance with Northwest standards and in partnership with a portfolio management team.

Essential Functions

• Develop and expand existing commercial banking relationships, and meaningful “Centers of Influence” relationships

• Prospect actively and successfully bring in new relationships to Northwest

• Engage with the various product partners on a regular basis to discuss cross-selling opportunities and referrals to expand and deepen client relationships

• Achieve and exceed budget goals as assigned individually and by region

• Actively participate in community and professional networking events

• Establish and maintain an ongoing prospect list, and a set calling and meeting schedule for prospects, existing clients, and COIs

• Encourage existing clients to provide ongoing referrals for all types of products and services, and clients and their employees to maintain their personal banking at Northwest

• Manage a commercial loan portfolio of clients

• Make loan presentations and recommendations to Credit, team leaders, and senior line of business managers as required

• Partner with credit and portfolio management to ensure annual reviews and line of credit renewals are completed on a timely basis

• Ensure non-credit clients have appropriate treasury management and other related commercial services, and risk ratings are appropriate

• As required, collect on delinquent accounts

• Analyze financial statements and related credit material to stay apprised of client performance and assess risk on a continuous basis in conjunction with Portfolio Management

• Complete loan closings in partnership with Portfolio Management

• Ensure all credit files include current financial statements, agency reports, etc. in partnership with Portfolio Management

• Participate in continued sales, product and credit training

• Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations

• Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency

• Work as part of a team

• Work with on-site equipment

Education + Experience preferred

• Bachelor’s degree in business, Accounting, Finance, Economics, or Marketing

• 6-8 years of CRE relationship management experience

• Experience consistently delivering strong sales performance

• Extensive comprehensive knowledge and understanding of commercial real estate lending, loan servicing, credit and non-credit products.

• Strong negotiating skills in terms, loan structure and pricing.

• Knowledge and understanding of risk management.

• Excellent verbal, written, and interpersonal communication skills.

• Ability to multitask and effectively prioritize responsibilities.

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