The Client Executive - Serves as the senior customer-facing leader responsible for managing a portfolio of contracts supporting a government customer within the Columbia Program Office. This role is accountable for overall client relationship management, contract portfolio performance, growth strategy, and delivery alignment across multiple programs or task areas. As a member of the broader Columbia Program Office leadership team, this position also contributes to strategic growth, enterprise leadership, and cross-organizational alignment in support of business objectives and mission success. The Client Executive works across internal and external stakeholders to ensure contractual commitments are met, mission objectives are supported, risks are managed, and opportunities for expansion are identified and executed.
Description of Job Duties/Responsibilities:
- This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
- Serve as the primary executive point of contact for the government customer across a portfolio of contracts, task orders, or programs.
- Lead day-to-day portfolio oversight to ensure performance, schedule, cost, quality, and compliance requirements are achieved.
- Develop and maintain trusted relationships with customer leadership, contracting representatives, program stakeholders, and internal delivery teams.
- Provide strategic direction for account growth, customer engagement, and long-range contract positioning.
- Serve as a member of the broader Columbia Program Office leadership team, contributing to organizational strategy, strategic growth initiatives, leadership alignment, and enterprise priorities across the program office.
- Partner with program managers, operations leaders, finance, contracts, subcontracts, and business development teams to drive coordinated execution.
- Provide senior program management leadership across multiple workstreams by establishing priorities, aligning dependencies, and driving integrated execution against mission, customer, and contractual objectives.
- Lead program governance activities, including executive reviews, performance reporting, milestone tracking, issue escalation, and decision support for senior leadership and customer stakeholders.
- Direct resource planning and workforce alignment across programs to ensure the right staffing, skills, and operational support are in place to meet delivery commitments and evolving customer needs.
- Drive change management, continuous improvement, and cross-functional coordination to improve program performance, standardize execution practices, and support long-term portfolio success.
- Monitor contract health, identify risks and issues early, and lead mitigation or resolution efforts to protect customer outcomes and company performance.
- Support the development of account plans, pipeline strategy, recompete positioning, and opportunity shaping aligned to customer mission priorities.
- Oversee customer communications, executive briefings, reviews, and status reporting to ensure transparency and alignment.
- Ensure contractual obligations, service levels, and governance requirements are clearly understood and consistently met.
- Collaborate on proposals, RFIs, RFP responses, and contract modifications by aligning customer needs with operational capabilities.
- Drive financial stewardship across the portfolio, including revenue attainment, margin awareness, forecasting support, and resource alignment.
- Promote a culture of accountability, customer responsiveness, operational excellence, and mission focus across the portfolio.
- Provide supervisory leadership, as assigned, including setting clear performance expectations, coaching and development, performance management, recognition, and support for a safe, inclusive, and respectful work environment.
Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)
Required Qualifications:
- Bachelor’s degree in business, program management, public administration, technology, or a related field; equivalent experience may be considered.
- Significant experience managing customer relationships, contract portfolios, or large-scale programs in a government contracting environment.
- Typically requires 10+ years of progressive experience in program management, contract delivery, or portfolio leadership, including experience leading large, cross-functional teams in a government contracting environment.
- Strong knowledge of contract execution, performance management, customer governance, and risk mitigation
- practices.
- Experience working with complex contract vehicles, task orders, modifications, and customer reporting requirements.
- Ability to communicate effectively with executive leaders, contracting stakeholders, and operational teams.
- Strong business acumen with experience supporting financial performance, forecasting, and portfolio planning.
- Excellent written, verbal, negotiation, and presentation skills.
- Ability to manage competing priorities in a fast-paced, high-visibility environment.
- Relevant program or project management certification preferred, such as PMP, PgMP, or equivalent industry-recognized credential.
- Proficiency with Microsoft Office tools, including PowerPoint, Excel, Word, and collaboration platforms.
Ready to join our team? Apply today!
Our CPO Client Exec/ Program Manager (Government) earns $130,000 - $304,600 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) *Pro-rated when working less than 40 hrs/wk.
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone
Weekly Hours:
40
Time Type:
Regular
Location:
Columbia, Maryland
