As Corporate Strategy Director, you will be a key strategic partner to the executive leadership team, responsible for analyzing market opportunities, driving strategic initiatives, and shaping PagerDuty's growth trajectory in digital operations management and AI-powered enterprise software.

Reporting to the VP of Strategy and Corporate Development, you will operate at the tip of the spear-identifying opportunities, synthesizing insights, and delivering actionable recommendations that drive measurable business outcomes across the organization.

This role requires domain expertise in enterprise software, DevOps, and AI strategy, combined with the ability to move rapidly from ambiguous problem statements to clear, data-driven recommendations.

You will partner directly with senior executives across product, engineering, finance, sales, and marketing to ensure strategic alignment and translate corporate strategy into executable plans with clear ownership and accountability.

**This role is expected to come into the San Francisco office 2 days per week as part of PagerDuty's hybrid work model, so you can thrive in your new role and fully embrace being a Dutonian!**

Responsibilities:

• Corporate Strategy & Execution: Establish operational objectives, policies, procedures, and work plans for the corporate strategy team; drive strategy execution by delegating assignments to subordinates and ensuring operational effectiveness; lead initiatives that deliver tactical results and contribute to the development of organizational policies.
• AI & Technology Strategy: Serve as the subject matter expert on enterprise AI strategy, with deep knowledge of AI adoption trends, competitive landscape, and emerging agent platforms; identify and develop AI-driven opportunities and initiatives that translate PagerDuty's AI investments into measurable business outcomes, providing recommendations on positioning, priorities, and go-to-market approaches
• Market Analysis & Financial Modeling: Conduct deep market analysis including TAM assessment, competitive positioning, emerging trends, and adjacency opportunities in DevOps, IT Ops, observability, and infrastructure software; build sophisticated financial models including P&L projections, investment scenarios, and return analysis for new markets, products, and strategic initiatives; evaluate strategic investments, pricing strategies, go-to-market models, and facilitate organizational prioritization with clear ROI analysis; support corporate development activities including market analysis for potential acquisitions and partnership synergies
• Cross-Functional Leadership & Team Development: Serve as a trusted partner to management, effectively cascading functional strategy and contributing to the development of organizational policies; accountable for the department budget which has a far-reaching impact on the business segment; drive cross-functional collaboration to ensure operational objectives align with corporate requirements; manage the activities of the strategy discipline through subordinate supervisors or professionals.

Basic Qualifications:

• Domain Expertise: Deep expertise in DevOps, IT Operations, observability, monitoring, incident management, infrastructure software, or adjacent enterprise application/infrastructure markets-with demonstrated understanding of enterprise software business models, go-to-market strategies, competitive dynamics and how AI is transforming enterprise software
• Education & Experience: MBA from a top-tier program (or equivalent work experience) and a prior Bachelor's degree with strong academic performance; 10+ years total work experience with several years of post-MBA experience in corporate strategy roles at enterprise technology companies, top-tier management consulting firm or comparable experience in a strategic role
• Strategic Execution & Analytics: Experience successfully managing strategic initiatives end-to-end-framing ambiguous problems, conducting research and analysis, synthesizing recommendations, and building actionable business and operational plans with demonstrated ability to move rapidly from problem to recommendation; exceptional analytical and financial modeling skills, with the ability to build complex financial models, investment scenarios, and ROI analyses
• Leadership & Communication: Proven success leading and developing high-performing strategy or consulting teams; exceptional at building relationships, collaborating, and influencing senior executives and cross-functional stakeholders; outstanding communicator who can convey complex ideas clearly and concisely in both business and technical discussions; bias for action as an entrepreneurial self-starter who takes initiative, moves quickly, and delivers results in a fast-paced, high-growth environment

Preferred Qualifications:

• Industry Experience: Deep experience shaping enterprise AI strategy at leading enterprise software companies in DevOps, observability, monitoring, incident management, infrastructure software, or IT operations platforms
• Growth & M&A Experience: Strong track record in identifying and evaluating new market opportunities and supporting M&A initiatives including market analysis, synergy assessment, and integration planning
• Executive Presence & Board Experience: Proven ability to engage C-level leaders and board-level audiences with the experience in leading strategic discussions, facilitating ambiguous, open-ended strategic conversations and driving them to actionable outcomes

The base salary range for this position is $147,000 - $246,400 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role, region, and tenure