Coordinator, Interim Housing

Los Angeles Homeless Services Authority

$70K — $101K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred in Social Work, Public Health, or similar fields.
  • Two years of experience in service provision or oversight; four years preferred.
  • Familiarity with HMIS and Interim Housing program data requirements.
  • Strong written, verbal, and presentation communication skills.
  • Ability to establish strong relationships with diverse stakeholders and partners.

Responsibilities

  • Lead development of program guidance and service scopes for Interim Housing programs.
  • Assist in aligning and presenting interim housing programs among various funders.
  • Foster relationships with community partners to enhance Interim Housing programming.
  • Support agencies in tracking and delivering services to program participants.
  • Coordinate learning communities to identify and address program challenges.
  • Train and support providers in agency onboarding and implementation of service guidelines.
  • Collaborate with staff to assess funding programs and improve performance.

Benefits

  • Medical, dental, and vision insurance options with partial premium coverage.
  • Life insurance and long-term disability coverage fully funded by the employer.
  • 401A pension plan with employer contributions after 6 months of employment.
  • Flexible spending accounts for health and dependent care expenses.
  • Paid time off, including vacation, sick leave, and observed holidays.
Full Job Description
Salary : $70,304.00 - $101,638.32 Annually
Location : 707 Wilshire Blvd, 10th floor, Los Angeles, CA 90017, CA
Job Type: Full-time
Remote Employment: Flexible/Hybrid
Job Number: PPM10234- PPM10246
Department: Interim Housing
Opening Date: 07/29/2026
Closing Date: 8/12/2026 11:59 PM Pacific
FLSA: Exempt
Bargaining Unit: SEIU 721

The Coordinator will serve as a facilitative leader over the Los Angeles regional homelessness response system's Interim Housing (IH) programs, including, but not limited to Winter Shelter, Crisis Housing, and Bridge Housing programs.

The Interim Housing Coordinator works as part of a team of regional and system-level coordinators responsible for supporting program development (program design and implementation) and program management (program guidance and technical assistance) for all Interim Housing programs. Coordinators oversee a portfolio of programs to ensure the effective and efficient utilization of emergency shelter services aided by performance management analysts.

Working within the assigned Interim Housing team and aided by Performance Management Analysts, the Interim Housing Coordinator regularly engages with regional coordinators and provider agencies to actively manage the utilization of shelter beds and the timely delivery of services and referrals. Through this active management, the coordinator will also identify and addresses program gaps and performance challenges, seek design and practice solutions to align with system goals, opportunities, and resources, and work collaboratively with management to overcome barriers to program- and system-level success. The Interim Housing Coordinator will work closely with management and other units as assigned to draft and release data-informed guidance and technical assistance.

The Interim Housing Coordinator represents LAHSA's commitment to excellent programming for those experiencing homelessness in Los Angeles County.

The functions listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities.

Essential Job Functions

  • Lead in the development of standardized system-wide program guidance and the preparation of the Scope of Required Services for LAHSA and other funded Interim Housing programs operating under the regional structure.
  • Assist the Systems Department in preparing, presenting, and facilitating program alignment among all interim housing funders.
  • Develop working relationships with various stakeholders, community partners, and service providers in the development, evaluation, and enhancement of Interim Housing programming.
  • Support the development and implementation of tools that will assist agencies to better track and provide services to Interim Housing program participants through the active implementation management structure. This will include guidance and training on how to access and utilize HMIS to track performance and data quality.
  • Coordinate and facilitate a learning community platform that will identify challenges.
  • Work with interdivisional staff to assess funded Interim Housing programs, prioritize areas of technical assistance needed, and identify resources for agency support.
  • Participate in the design of Interim Housing RFPs, and the evaluation of proposals submitted for funding.
  • Coordinate, facilitate, train, and support providers (in conjunction with LAHSA interdepartmental teams) in agency onboarding and new program kick-off.
  • Coordinate, facilitate, train, and support providers in interpretation and implementation of, understanding, and programming of Scopes of Required Services; LAHSA, ESG, CoC, any/all other funder-mandated guidance/policy and procedure into their programming and service delivery. Provide resources, best practices, and technical assistance to Interim Housing contractors to ensure programming requirements are met.
  • Create, review and track performance improvement plans; coordinate with other departments to ensure issues and concerns that are raised are properly addressed.
  • Work with agencies to resolve program performance findings, concerns, and grievances, as well as to improve provider programming and compliance measures.
  • Collaborate with leadership and other departments across LAHSA with regards to quarterly reporting to funders, annual funding requests, and annual allocation distribution.
  • Other duties as assigned.

Knowledge, Skills & Abilities

  • Familiarity with HMIS and Interim Housing program data requirements.
  • Ability to establish excellent relationships and work cooperatively with individuals, groups, and organizations that are diverse in mission, composition, function, capacity, and geographic location.
  • Experience with program development, program implementation, program management, program budget review, etc. preferred.
  • Self-motivated to learn concepts and skills necessary to work towards a goal and produce quality results.
  • Ability to learn and adapt to change and ability to think critically and strategically.
  • Strong written, verbal, and presentation communication skills.
  • Demonstrated organizational skills and proven ability to work independently and manage multiple projects and priorities within a multi-disciplinary team environment.
  • Driven by strategic and design thinking and dedicated to collaborative problem-solving executed with creativity and efficiency.
  • Demonstrate patience and a commitment to treating others with respect? Bachelor's Degree preferred in fields related to Social Work, Social Welfare, Public Health, Public Administration, Public Policy, or other similar fields.
  • Two years of experience in the provision or oversight of services relevant to this position with four years preferred is desired, but not a requirement for placement in this position
  • Knowledge of the provider community and awareness of the unique social geography and built environment of Los Angeles County preferred.

Training & Experience
  • Any combination of extensive and applicable work experience and educational credentials to perform the above duties successfully.


Schedule: The Chief Executive Officer or designee may change the schedule of positions between hybrid and onsite, as necessary to accomplish LAHSA's business needs.
Residency Requirement: This position requires the employee to reside within the State of California. Proof of residency may be requested as part of the onboarding process to ensure compliance with organizational and operational requirements. Applicants may make a reasonable accommodation request for this job by calling the Human Resources Department at (213) 683-3333; or via email [email protected].
We want to support all staff in reaching their personal and professional goals. Working for LAHSA has many benefits. Join our LAHSA team!

Medical Insurance
LAHSA pays a portion of the premiums for medical for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.

Medical plans are administered through ADP Workforce. The following are enrollment options:

Medical
HMO/PPO: Kaiser Permanente, Aetna

Dental Insurance
LAHSA pays a portion of the premiums for selected dental benefits for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.
Dental plans are administered through ADP Workforce. The following are enrollment options:

Dental
HMO/PPO: Guardian Dental

VSP Vision Plan
LAHSA offers this voluntary comprehensive vision plan to all full-time employees through ADP Workforce. It includes yearly comprehensive exams, lenses, frames and contact lenses. All premiums are pre-taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

AFLAC Supplemental Insurance
LAHSA offers this voluntary supplemental insurance to all full-time employees. Plan options include personal accident, personal cancer indemnity, personal short-term disability, and personal life insurance plans. Most premiums are pre taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

ADP Flexible Spending Accounts
LAHSA offers employees this voluntary flexible spending account plan through ADP Workforce. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Life Insurance
LAHSA pays 100% of the premium for $50,000 basic life insurance coverage through ADP.

Voluntary Group Life Insurance
LAHSA offers employees this voluntary group life insurance through Lincoln Financial. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Long Term Disability
LAHSA pays 100% of the premium for long term disability coverage through ADP.

Public Service Loan Forgiveness (PSLF) Program Eligibility
LAHSA is considered a government employer for the PSLF Program.

Pension Plan
LAHSA provides a 401A pension plan through Lincoln Financial. After 6 months of employment, employees are eligible for contributions of 6% of the employee's salary with a qualification date of 500 hours or 6 months after the date of hire.

Deferred Compensation Plan
LAHSA provides a 457 Deferred Compensation plan through Lincoln Financial. Employees may elect to defer up to IRS maximum limit per year of their earned salary for income tax purposes.

Time Off Administrative Leave
Chief Executive Officer, chiefs, and directors receive five (5) days of admin leave each calendar year in addition to the time-off below.

Vacation
Vacation is earned according to each month of service commencing with the employee's initial date of hire.
  • Less than three (3) years of employment, eighty (80) hours per year.
  • Three (3) to six (6) years of employment, one hundred twenty (120) hours per year.
  • More than six (6) years of employment, the one hundred twenty (120) hour total shall be supplemented by one (1) workday of paid leave for each twelve (12) months greater than seventy-two (72) months of employment. This vacation accrual is capped at thirty (30) workdays per year
Maximum accrual of vacation leave is 240 hours.

Sick Leave
Full-time employees accrue sick leave at a rate of 12 days per year. Maximum accrual of sick leave is 160 hours.

Paid Holidays
All employees receive the following observed company holidays off:
New Year's Day
Martin Luther King Jr. Day
President's Day
Cesar Chavez Day
Memorial Day
Juneteenth Day
Independence Day
Labor Day
Indigenous People's Day
Veteran's Day
Thanksgiving Day
Day After Thanksgiving
Christmas Day

In addition to the above holidays, full-time regular employees are entitled to two (2) "Floating Holidays" during the calendar year.
Updated 01/15/2025

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