Salary : $76,872.25 - $122,982.48 Annually
Location : 707 Wilshire Blvd, 10th floor, Los Angeles, CA 90017, CA
Job Type: Full-time
Remote Employment: Flexible/Hybrid
Job Number: GOV12002
Department: Government Affairs
Opening Date: 07/27/2026
Closing Date: 8/10/2026 11:59 PM Pacific
FLSA: Exempt
Bargaining Unit: SEIU 721

Job Summary
The Sr. Coordinator, Homeless Count Engagement & Operations will support the planning, coordination, execution, and closeout of the Greater Los Angeles Homeless Count and related count activities, including the unsheltered Point-in-Time Count, Youth Count, Shelter Count/Housing Inventory Count, and demographic survey. This position will serve as a senior-level community relations and field-facing operations role, helping lead external engagement, stakeholder coordination, deployment site relationships, community presentations, difficult site planning, and partner outreach needed to successfully complete the Homeless Count.
The Sr. Coordinator, Homeless Count Engagement & Operations will work closely with the Associate Director to strengthen relationships with cities, county departments, elected offices, service providers, community-based organizations, faith-based organizations, neighborhood councils, volunteers, and other stakeholders that support Count operations. This position will help carry the more complex external engagement work connected to the Homeless Count, including preparation for community meetings, coordination with high-priority areas, support for challenging deployment sites, and field-facing operational readiness. As a senior member of the Community Relations team within Government Affairs, this position will also support year-round engagement with assigned jurisdictions, council districts, neighborhood councils, community-based organizations, faith-based organizations, service providers, and other local stakeholders to strengthen public understanding of LAHSA's work. This position requires the ability to lead complex engagement efforts, facilitate collaboration across stakeholder groups, support higher-level public-facing communication, and contribute to the successful planning and completion of one of LAHSA's most visible annual initiatives.
The functions listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities.
Essential Job Functions

• Support the Associate Director in the planning, coordination, execution, and closeout of the Greater Los Angeles Homeless Count and related count activities.
• Serve as a senior community relations and operations coordinator for Homeless Count workstreams, helping coordinate external engagement, deployment site readiness, stakeholder outreach, volunteer engagement, and field-facing operational needs.
• In conjunction with the Associate Director, help coordinate operational planning across the unsheltered Point-in-Time Count, Youth Count, Shelter Count/Housing Inventory Count, demographic survey, volunteer recruitment, deployment site planning, outreach coordination, and post-count activities.
• Lead or support external engagement with cities, county departments, elected offices, service providers, community-based organizations, faith-based organizations, neighborhood council, business groups, volunteers, and other stakeholders involved in Homeless Count planning and implementation.
• Prepare, facilitate, and follow up on community meetings, partner meetings, presentations, and stakeholder convenings related to the Homeless Count.
• Support engagement with more complex or high-priority Homeless Count areas, including difficult deployment sites, areas requiring additional stakeholder coordination, and communities requiring more detailed planning or communication.
• Help coordinate volunteer recruitment and engagement strategies with local jurisdictions, community partners, service providers, elected offices, and other stakeholders.
• Support the development and maintenance of stakeholder directories, outreach trackers, community engagement calendars, deployment site records, meeting notes, follow-up systems, and reporting materials related to Homeless Count engagement, assigned districts, and Community Relations workstreams.
• Coordinate with internal teams and external partners to ensure deployment sites, community partners, volunteers, and field-facing stakeholders understand timelines, expectations, roles, and operational needs.
• Help identify external engagement challenges, stakeholder concerns, deployment site issues, volunteer recruitment barriers, and opportunities to improve community participation in the Homeless Count.
• Support cross-departmental collaboration with LAHSA teams involved in Homeless Count operations, including Government Affairs, Data Analytics, Communications, Information Technology, Programs, and other relevant departments.
• Support the development and maintenance of stakeholder lists, outreach trackers, community engagement calendars, deployment site records, meeting notes, follow-up systems, and reporting materials related to Homeless Count engagement and operations.
• Help develop clear public-facing materials, presentations, talking points, standard responses, and updates that improve transparency and public understanding of LAHSA's work.
• Attend and support neighborhood council meetings, community meetings, stakeholder briefings, and partner convenings, including providing updates and presentations on LAHSA initiatives, assigned district priorities, high-impact areas, and Homeless Count activities.
• Assist in the development and refinement of policies, procedures, protocols, guides, templates, and standard operating documents related to Homeless Count engagement, deployment site coordination, and field-facing operations.
• Represent LAHSA in designated public meetings.
• Exercise sound judgment and discretion when handling sensitive stakeholder concerns, public-facing communications, volunteer matters, community concerns, and internal planning discussions.
• Perform other duties and projects as assigned.

Knowledge, Skills & Abilities

• As a prerequisite, the successful candidate must believe in the mission and core values of LAHSA and be driven by the mission.
• Strong community relations, stakeholder engagement, and public-facing communication skills.
• Strong coordination and execution skills, including the ability to track multiple deliverables, manage competing priorities, and support complex timelines.
• Ability to lead meetings, facilitate discussions, organize follow-up, and keep diverse stakeholders aligned around shared goals.
• Ability to work effectively with cities, county departments, elected offices, services providers, community-based organizations, neighborhood councils, faith-based organizations, volunteers, and people with lived experience.
• Ability to prepared and deliver presentations, respond to stakeholder questions, and communicate complex information clearly and professionally.
• Strong written communication skills, including the ability to prepare reports, presentations, briefing materials, meeting summaries, talking points, and stakeholder updates.
• Ability to identify challenges, recommend solutions, and elevate issues appropriately.
• Ability to use data, dashboards, trackers, reports, and coordination tools to monitor engagement progress and communicate updates.
• Strong attention to detail, organization, follow-through, and time management.
• Ability to work independently while staying aligned with leadership direction and broader project goals.
• Ability to maintain confidentiality, handle sensitive information appropriately, and exercise discretion in operational and stakeholder matters.
• Proficient with standard business technology and software used to tract work, manage information, and communicate with staff or stakeholders, including Teams, Zoom, and Microsoft Office Suite.

Training & Experience

• Minimum of two (2) years' experience working with homeless programs, community engagement, public administration, social services, nonprofit programs, government programs, volunteer coordination, project coordination, or related community -facing work.
• Knowledge of homelessness systems, Continuum of Care responsibilities, Point-in-Time Count activities, community engagement, volunteer coordination, public presentations, deployment site planning, field-facing operations, or cross-sector collaboration.
• Any combination of extensive and applicable work experience and educational credentials to perform the above duties successfully.

Schedule: The Chief Executive Officer or designee may change the schedule of positions between hybrid and onsite, as necessary to accomplish LAHSA's business needs.
Additional Information: LAHSA has adopted a hybrid telework policy requiring employees to work onsite at our Los Angeles office a minimum of two (2) days per week. Applicants must be able to meet this onsite requirement, with or without a reasonable accommodation. LAHSA is committed to providing equal employment opportunities and reasonable accommodations to qualified individuals with disabilities. If you require an accommodation, please contact Human Resources at [email protected] to initiate the interactive process.
Residency Requirement: This position requires the employee to reside within the State of California. Proof of residency may be requested as part of the onboarding process to ensure compliance with organizational and operational requirements.

Applicants may make a reasonable accommodation request for this job by calling the Human Resources Department at (213) 683-3333; or via email at [email protected].

We want to support all staff in reaching their personal and professional goals. Working for LAHSA has many benefits. Join our LAHSA team!

Medical Insurance
LAHSA pays a portion of the premiums for medical for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.

Medical plans are administered through ADP Workforce. The following are enrollment options:

Medical
HMO/PPO: Kaiser Permanente, Aetna

Dental Insurance
LAHSA pays a portion of the premiums for selected dental benefits for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.
Dental plans are administered through ADP Workforce. The following are enrollment options:

Dental
HMO/PPO: Guardian Dental

VSP Vision Plan
LAHSA offers this voluntary comprehensive vision plan to all full-time employees through ADP Workforce. It includes yearly comprehensive exams, lenses, frames and contact lenses. All premiums are pre-taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

AFLAC Supplemental Insurance
LAHSA offers this voluntary supplemental insurance to all full-time employees. Plan options include personal accident, personal cancer indemnity, personal short-term disability, and personal life insurance plans. Most premiums are pre taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

ADP Flexible Spending Accounts
LAHSA offers employees this voluntary flexible spending account plan through ADP Workforce. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Life Insurance
LAHSA pays 100% of the premium for $50,000 basic life insurance coverage through ADP.

Voluntary Group Life Insurance
LAHSA offers employees this voluntary group life insurance through Lincoln Financial. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Long Term Disability
LAHSA pays 100% of the premium for long term disability coverage through ADP.

Public Service Loan Forgiveness (PSLF) Program Eligibility
LAHSA is considered a government employer for the PSLF Program.

Pension Plan
LAHSA provides a 401A pension plan through Lincoln Financial. After 6 months of employment, employees are eligible for contributions of 6% of the employee's salary with a qualification date of 500 hours or 6 months after the date of hire.

Deferred Compensation Plan
LAHSA provides a 457 Deferred Compensation plan through Lincoln Financial. Employees may elect to defer up to IRS maximum limit per year of their earned salary for income tax purposes.

Time Off Administrative Leave
Chief Executive Officer, chiefs, and directors receive five (5) days of admin leave each calendar year in addition to the time-off below.

Vacation
Vacation is earned according to each month of service commencing with the empl