JP Morgan Chase & Co.

Control Manager - Senior Associate

JP Morgan Chase & Co. • $90K — $120K *
Plano, TX 75024In-Person
Finance & Insurance
5 - 7 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • 5 years experience in financial services focusing on controls, audit, quality assurance, or operational risk management.
  • Ability to apply risk management practices independently.
  • Skilled in change management and stakeholder support during transitions.
  • Proficiency in using facts and data to influence outcomes and engage stakeholders.
  • Strong communication skills for relationship building and effective presentations.
  • Ability to capture and document project insights and lessons learned.
  • Analytical skills to evaluate data and deliver fact-based decisions.

Responsibilities

  • Partner with stakeholders to identify and analyze risks and controls.
  • Design and monitor automated controls to foster a proactive risk culture.
  • Utilize data analytics to support business decisions through report generation.
  • Lead risk assessments and process mappings with various teams.
  • Oversee control program projects ensuring compliance and risk management enhancements.
  • Integrate skills in digital risk management and automation into daily operations.
  • Ensure operational compliance with risk standards and policies.
  • Facilitate issue management processes from identification to remediation.

Benefits

  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare services.
  • Tuition reimbursement assistance.
  • Mental health support programs.
  • Financial coaching available.
Full Job Description
Job Description

As a Senior Associate Control Manager within Consumer and Community Banking, you will support the JPM Private Client team who is dedicated to helping affluent clients achieve their banking, lending, and investment goals.

In this role, the Control Manager will drive a continuous, integrated approach to risk assessment by conducting end-to-end risk assessments and walkthroughs, mapping processes, reviewing control designs pre-launch, and validating control effectiveness post-implementation.

Job Responsibilities:
  • Partner with and advise stakeholders to analyze risks and controls across the business, proactively find gaps or new risks, and identify root causes to advise solutions.
  • Design, set up, and monitor controls using automation, AI, and data analytics to build a proactive risk culture.
  • Review and provide program data (such as KRI/KPI), use analytics and visualization tools, and create reports to support business decisions.
  • Take active ownership of Risk & Control Self-Assessments by leading process walkthroughs and mapping exercises with different teams.
  • Lead or support control program projects, ensuring regulatory compliance and addressing key risks, while identifying and driving improvements through new technology.
  • Bring in skills like digital risk management, agile ways of working, and automation to keep the organization moving forward.
  • Ensure operational practices are in compliance with relevant risk standards, policies and regulations to maintain an effective control environment
  • Perform issue/action plan workflow end-to-end, including root cause analysis and working with your business and impacted stakeholders to develop them and to validate the remediation
  • Collaborate with senior business clients and partners across functional areas (e.g., Legal, Finance, Compliance, Risk)


Required Qualifications, Capabilities and Skills:
  • 5 years working in financial services, with experience in controls, audit, quality assurance, or operational risk management.
  • Independently apply risk management practices in routine situations, voices concerns, executes escalation procedures, and assists others with standard risk matters.
  • Utilize change management resources, applies standard approaches to minimize disruption, supports stakeholders through moderate change, and escalates complex matters when needed.
  • Influence others using facts and data, facilitates mutually acceptable solutions, engages productively across the business, and escalates complex matters when necessary.
  • Establish productive relationships with internal stakeholders, communicates proactively, adapts to stakeholder needs, and assists with stakeholder engagement.
  • Independently create and deliver effective presentations using sound design principles, writes executive summaries and key messages with clarity, and actively listens and summarizes discussions to drive alignment.
  • Embrace responsibility for individual and team outcomes, collaborates across functions, promotes an inclusive environment, and works productively with peers and stakeholders.
  • Independently capture and document project insights, participates in knowledge sharing, applies lessons learned to improve work quality, and assists others with documentation.
  • Analyze routine and moderately complex data, critically evaluates information and alternatives, identifies key issues and patterns, engages stakeholders, and delivers timely, fact-based decisions while assisting others with analytical tasks.

Preferred Qualifications, Capabilities and Skills:
  • Demonstrate policy and regulatory knowledge, independently applies standards to protect Client, Firm, and Employee obligations, understands regulatory-control connection, and assists others with interpretation.
  • Apply data literacy in routine contexts with appropriate controls, identifies and evaluates automation/ML opportunities based on complexity and impact, delivers clear insights and communicates benefits to stakeholders, and assists others with data tasks and automation assessments.


About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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