JP Morgan Chase & Co.

Control Manager -Senior Associate

JP Morgan Chase & Co. • $75K — $95K *
Chicago, IL 60603In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3+ years of experience in procedure writing/editing, particularly with complex documents.
  • Bachelor's degree or equivalent in financial services and documentation.
  • Understanding of financial services operations and regulatory environments.
  • Excellent interpersonal skills to foster relationships at all organizational levels.
  • Proficient in Microsoft Office suite and SharePoint.
  • Familiar with major style guides for technical writing.
  • Strong organizational, facilitation, and time management skills.

Responsibilities

  • Manage and implement ongoing procedural document updates.
  • Oversee and schedule annual document review processes.
  • Ensure documents comply with established templates and style guidelines.
  • Apply active voice and structured formats in procedural content.
  • Analyze and suggest improvements to existing documentation methods.
  • Finalize documents after securing necessary approvals for publication.
  • Conduct quality checks and peer reviews within defined deadlines.

Benefits

  • Collaborative work environment with diverse partners.
  • Opportunities to lead and manage significant projects.
  • Support for professional development in documentation and editing.
  • Engagement in impactful change initiatives to optimize procedures.
Full Job Description
JOB DESCRIPTION

Join our team and help shape the way we deliver clear, effective procedures to our clients. You’ll collaborate with diverse partners, drive impactful change, and ensure our documentation empowers users to succeed.

As a Procedures Editor in our team, you play a key role in maintaining and improving the quality of our procedural content. You will ensure documents are accurate, compliant, and easy to follow, supporting both our clients and internal teams. Your expertise in project management, client relations, and editing will help us deliver best-in-class documentation.

Job Responsibilities

  • Manage ongoing change requests for procedural document updates.
  • Oversee the annual review process for assigned documents, including scheduling and ownership.
  • Ensure all documents adhere to templates and style guidelines.
  • Apply style standards, convert content to active voice, and use structured formats such as numbered lists and if-then tables.
  • Analyze and recommend changes, document procedures, identify process gaps, and suggest alternative documentation methods.
  • Secure necessary approvals and finalize documents for publication.
  • Conduct quality assurance checks and peer reviews within tight deadlines.
  • Complete compliance checklists to ensure adherence to controls.
  • Provide information to support communications about procedural changes.
  • Lead monthly meetings with business partners and Control Managers to discuss trends and key metrics.
  • Manage projects related to procedure implementation and updates, including major rewrites.

Required Qualifications, Capabilities, and Skills

  • Minimum 3 years of experience in procedure writing or editing, with expertise in reformatting detailed documents.
  • Bachelor’s degree or equivalent work experience in financial services and procedure writing/editing.
  • Knowledge of financial services operations and regulatory/compliance environments.
  • Strong interpersonal skills with the ability to build collaborative relationships at all levels.
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Visio) and SharePoint.
  • Familiarity with external style guides (Chicago Manual of Style, Microsoft Manual of Style for Technical Publications, AP Stylebook).
  • Strong facilitation, organizational, and time management skills; meticulous attention to detail.

 

Preferred Qualifications, Capabilities, and Skills

  • Experience managing large-scale documentation projects or complete procedural rewrites.
  • Advanced knowledge of workflow and collaboration tools.
  • Experience supporting communications related to procedural changes.
  • Demonstrated ability to drive process improvements and innovation in documentation.

 

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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