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Job Type: Permanent Work Model: Hybrid Reference code: 130144 Primary Location: Toronto, ON All Available Locations: Toronto, ON; Halifax, NS; Ottawa, ON; Saint John, NB

What will your typical day look like?

This role is within the Technology Control Management Team and reports to the Control Management Team Leader. You will operate within a dedicated team to deliver technology and cyber security control processes using integrated risk management tools (extensively ServiceNow), supporting the definition and delivery of controls across Deloitte Technology. This includes management of a control library and control assessment processes for other teams conducting control testing and assessments.

As part of your role, you will:

• Support IT organizational maturity development of controls leveraging global standards, Maturity Assessment, and Compliance activities.
• Develop control management elements, including automation of test and assessment processes, to increase validation of controls across Deloitte Technology.
• Utilize GRC platforms (ServiceNow Integrated Risk Management) functionality to deliver control management and assist teams in developing and populating their controls to support their risk and control processes.
• Work within and support IT Risk Management processes within a 3 Lines Model by participating in assessments when required.Offer ongoing support and assistance to Member Firms or Deloitte Technology Service Lines as they progress on their action plans.
• Collaborate with MF Services Leaders to develop and manage relationships with Member Firms.
• Prepare reports for presenting results to Deloitte Technology leaders, Member Firms, and relevant stakeholders, including Global Risk Leaders, Executive, and Board.

About the team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let's talk about you

Do you possess the following?

• Experience in IT and cyber control testing and risk assessments using GRC platform (ServiceNow or similar).
• Proven ability to develop controls using any GRC platform or integrated risk management tools (ServiceNow IRM or similar).
• An understanding of principles around frameworks such as CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, and cybersecurity.
• A strong understanding of system development life cycle concepts, with CMMI knowledge being an asset.
• IT Operations and Service Management experience with a strong understanding of ITIL or MOF frameworks (ITIL certification is an asset).
• Diplomatic and persuasive abilities to handle difficult conversations and confidently manage senior stakeholders.
• Good understanding of workflow and scripting in GRC platform (ServiceNow IRM or similar) deployments.
• Knowledge of current Deloitte security policies and technology standards.
• Relevant industry certifications, such as CISSP, CISA, CISM, and CRISC.
• Experience managing virtual teams across multiple time zones.
• Ability to build key relationships across the GTS function and member firm network with excellent relationship management skills.
• Ability to manipulate complex data and application development experience.

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.