Continuous Improvement ManagerRole Summary:The Continuous Improvement Manager will lead and direct the 3PL Continuous Improvement efforts in the sites to achieve key goals and objectives using The Radial Continuous Improvement System.
Responsibilities: - Provide direction and support to site CI champions.
- Coaches to ensure the Radial Continuous Improvement System is consistently evolved and implemented across responsible network sites.
- Plans, performs, and implements process improvement initiatives in support of operations leaders leveraging continuous improvement tools and methods.
- Organize, lead, and facilitate cross-functional project and/or kaizen teams responsible for improving processes at the site level.
- Partner with operations leaders, engineering resources and subject matter experts (SMEs) to identify, prioritize and implement improvement initiatives
- Responsible for supporting operations strategic goals such as improving speed of service, quality of service delivery, process efficiency and effectiveness, and process innovation and transformation.
- Conduct various continuous improvement training sessions such as, but not limited to; problem solving, continuous improvement tools, visual management, 5s, and kaizen facilitation
- Work with operations leaders to ensure that work instructions, standard work and training materials are updated as processes are improved.
- Partner with finance and operations to document savings related to process improvement activities, including follow-up to ensure post-improvement sustainability
- Interact with various senior leaders while providing updates on continuous improvement program and activities.
- Assist in developing and implementing organizational strategies leveraging such tools as Hoshin planning.
- Work closely with site leaders to develop CI capability and understanding of operational processes and serve as a change agent for internal continuous improvement initiatives.
- Drive the development of compelling business cases for projects, developing roadmaps to enable future state, and managing implementation to achieve tangible benefits.
- Educate, coach, and mentor employees at all levels in the organization to establish an engaged Continuous Improvement & Operational Excellence culture
- Successfully manage project timelines, resources, deliverables, and present regularly to stakeholders.
Qualifications:- Bachelor's Degree. Certified lean/six sigma greenbelt or black belt preferred.
- Demonstrated continuous improvement leader with 3+ years progressive experience in a manufacturing, production, and/or distribution environment.
- Must have experience in various levels of continuous improvement maturity organizations, from developing and launching CI implementation to overseeing mature programs.
- Ability to understand and thrive in a high-volume work environment during extremely busy peak seasons while executing multiple projects simultaneously.
- Excellent communication skills, including written, verbal and presentation skills; credible with internal stakeholders and external audiences; comfortable meeting with/presenting to executives and senior management.
- Self-motivated with high sense of urgency. Able to work with minimal direct supervision.
- Critical thinker and capable of analyzing data using Excel, Minitab, Tableau, Power BI, or some other alterative.
- Experienced practitioner of Microsoft Office Suites with good working knowledge of Excel, PowerPoint, Word, Visio, and Outlook.
- Proven project implementations with demonstrated process improvements, KPI, and financial results realized.
- Solid hands-on experience using a wide range of lean/six sigma management tools (value stream mapping, fish bone diagram, pareto diagram, 5S, visual management, Kanban, Standard Work, Hoshin planning/X-matrix, etc.)
- Project/program management experience capable of managing multiple projects, programs, and/or priorities and using PM software i.e. Smartsheet, Project Manager, etc.
- Experience in team development - problem solving, conflict resolution, building collaborative relationships, and effective communications.
Travel: - This position is not remote in the US.
- No travel required
Benefits:- Opportunities to develop and explore career advancement
- Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
- Family planning coverage, including Fertility & Adoption benefits
- 401K matching after 6 months with immediate vesting
- Generous PTO
- Educational assistance and more!
