Content Strategy & Operations The Content Writing role drafts market, investment and retirement content for a variety of audiences to inform of the organization's investment activities. Working under minimal supervision, this job is responsible for producing and editing investment-specific written documentation that will be distributed across various communication channels. Key Responsibilities and Duties • Responsible for the oversight and upkeep of assigned assets within the content management platform, ensuring availability for client-facing teams • Oversees and directs the compliance approval process, ensuring all content meets requirements and is approved prior to distribution • Engages cross-functional partners to develop and maintain content across web and print channels • Develops written and multimedia investment content (including white papers and product support pieces) that is clear and engaging for all target audiences. • Collaborates with professionals in different functions, including client service, finance, strategy and investment teams to ensure correctness of content and establish key objectives and themes. • Proofreads investment articles and submits final drafts and layouts to production department for review. • Possesses knowledge of the organization's investment activities as well as broader industry trends to draft well-informed communications. • Recognizes and upholds the firm's brand in all written investment communications. • Builds relationships with investment and communications counterparts as well as key internal stakeholders to ensure successful strategy alignment and distribution of content. Educational Requirements • University (Degree) Preferred Work Experience • 3+ Years Required; 5+ Years Preferred Physical Requirements • Physical Requirements: Sedentary Work Career Level 7IC Required Skills: • 3 or more years of experience in Editorial Operations • Strong project management skills with the ability to manage multiple concurrent workstreams • Experience in publishing and managing content across web, email, webinar, video, and social channels • Knowledge of content governance, workflows, and approval processes • Strong stakeholder management and ability to work cross-functionally Related Skills Adaptability, Audience-focused Communication, Communication Channel Management, Communication Strategy, Consultative Communication, Content Development, Copywriting, Relationship Management, Story Telling, TIAA Products/Services Acumen Anticipated Posting End Date: 2026-06-19 Base Pay Range: $87,200/yr - $110,000/yr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).