Microsoft

Consulting Project Manager

Microsoft • $124K — $225K *
Toronto, ON M3C 0E3In-Person
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a related field AND 5+ years' experience in project management
  • OR equivalent experience
  • Bachelor's Degree in a related field AND 12+ years' experience in project management, OR equivalent experience (preferred)
  • Project Management Professional (PMP) certification (preferred)
  • 6+ years financial management experience (preferred)
  • Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification (preferred)
  • Certification in a relevant industry (preferred)

Responsibilities

  • Manage the direction of solution deliveries and secure resources for customer contracts.
  • Drive consumption activities and enable customers to realize full value from their purchases.
  • Collaborate with Sales on contract setup and manage fiscal responsibilities within the project portfolio.
  • Support strategic relationships with stakeholders and communicate delivery status to customer executives.
  • Engage stakeholders as peers and influence decision-making through governance.
  • Drive customer satisfaction and manage expectations with senior stakeholders.
  • Orchestrate project metrics and ensure adherence to KPIs throughout the project lifecycle.
  • Proactively manage risks and lead recovery efforts in high-visibility projects.
  • Ensure timely completion of deliverables through effective monitoring and corrective actions.
  • Manage finances and resources across large-scope projects for optimal delivery margin.

Benefits

  • Comprehensive health insurance plans
  • Flexible work environment
  • Opportunities for continuous learning and development
  • 401(k) retirement plan with company match
  • Generous vacation and paid time off policies
Full Job Description
Overview

As a Consulting Project Manager, you will own the end-to-end delivery of complex consulting engagements-accountable for scope, schedule, risk, quality, and financial health from sales handoff through value realization. You will serve as the primary delivery leader for the customer, running disciplined delivery rhythms, managing escalations, and maintaining executive trust throughout the engagement lifecycle.

Responsibilities

Account Delivery Management

  • Manage the direction of solution deliveries and influence others to secure resources to deliver on customer contracts. Ensure delivery across the lifecycle: envisioning, solution development, delivery planning, cloud consumption and usage, and delivery management. Lead or participate in steering committee meetings with strategic customers.


  • Contribute to consumption activities, identify patterns of consumption gaps, and drive consumption by removing blockers and enabling customers to realize full value of their purchases. Hold accountability for project delivery forecast.


  • Collaborate with Sales to support contract setup, signature, compliance, and execution from deal approvals to invoicing and closure. Manage fiscal responsibility within the project portfolio-staying within budget while driving engagement profitability and risk management.


  • Support strategic relationships with key stakeholders (often as part of a steering committee), support new customer opportunities in partnership with Sales, and communicate the current view of delivery to customer executives on a regular cadence.


Relationship Development

  • Engage internal and external stakeholders as peers with subject matter expertise. Prevent and manage escalations through targeted communications and deliver difficult messages as needed. Establish governance to influence customer decision making.


  • Drive customer satisfaction by representing Microsoft to senior customer stakeholders, acting as the voice of the customer, and ensuring resolution of challenged deliveries. Manage expectations with political sensitivity and oversee creation of Success Expectations and customer and partner experience (CPE).


  • Adhere to project compliance standards (e.g., confidentiality, privacy) and contract requirements, accommodate customer compliance standards, and champion compliance through knowledge sharing across teams.


Monitoring and Controlling

  • Orchestrate and oversee a broad range of project metrics on large, complex, high-visibility projects. Ensure adherence to KPIs, provide strategic direction, and adapt to high-impact changes throughout the project lifecycle.


  • Proactively manage risks and issues across large, complex projects using qualitative analysis (probability, impact, urgency), lead recoveries and escalations, keep tools updated, and manage issue closure as a high priority.


  • Ensure timely completion and quality of deliverables by applying quality management techniques, monitoring output, and implementing corrective action. Manage success expectations to create required deliverables.


  • Confirm customer change control at kickoff, anticipate changes, and test the process before initiating formal change.


  • Manage finances for large-scope projects by balancing funding and resources across workstreams, reducing cost and improving delivery margin without impacting quality, and understanding P&L and accrual-based accounting impacts.


  • Manage communications with senior stakeholders on project health, issues, and financial performance throughout the lifecycle, and establish formal rhythms to track and report status.


  • Monitor and lead customer contract Amendments, Delivery Acceptance, Proof of Delivery, and Invoicing processes.


Closure

  • Drive timely project closure by completing sign-off tasks (e.g., system closeout updates, deletion of customer data, Deliverable Acceptance Form).


  • Drive incremental process improvement by reflecting on and broadly sharing lessons learned, suggesting IP improvements, providing performance feedback to managers, and conducting closeout interviews.


  • Contribute across teams as a thought leader or subject matter expert, invest in others through team or regional initiatives, and provide cross-border mentoring and peer alignment.


Business Growth

  • Demonstrate accountability for the financial health of a project or program (revenue attainment, accurate forecasting, cost management, utilization, skills, and capacity planning). Own and drive backlog risk management.


  • Drive incremental business through next-step proposals and next-stage proposal (NSP) discussions, engage in the pursuit cycle, and support rhythm of business (ROB) and CFO forecasting.


  • Look for or create opportunities to maximize timely cloud consumption, identify new opportunities with customers, and facilitate follow-up conversations to accelerate delivery and prevent delays.


Qualifications

Required / Minimum Qualifications

  • Bachelor's Degree in a related field AND 5+ years' experience in project management


    • OR equivalent experience


Additional / Preferred Qualifications

  • Bachelor's Degree in a related field AND 12+ years' experience in project management, OR equivalent experience


  • Project Management Professional (PMP) certification


  • 6+ years financial management experience


  • Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification


  • Certification in a relevant industry


Consulting Project Management IC5 - The typical base pay range for this role across Canada is CAD $124,600 - CAD $225,600 per year.

Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Consulting Project Management IC5 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 124,600 $ CAD à 225,600 $ CAD par année.

Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu'à ce que le poste soit pourvu.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

Explore Career Opportunities at Microsoft

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Microsoft has a position that suits your skills and ambitions. We are committed to fostering a culture of growth and learning, where every team member is supported in expanding their horizons.

Internship Programs

Kickstart your career with a Microsoft internship. Our internships provide invaluable workplace experience and networking opportunities in a supportive and dynamic environment. You'll work on real projects, learn from industry leaders, and gain the skills necessary for a successful career in technology.

Employment Benefits

Choosing a career at Microsoft means more than just a job. Our employees enjoy a range of benefits designed to empower them both professionally and personally. These include comprehensive health benefits, flexible working conditions, and opportunities for career advancement through professional development and diversity training.

Inclusive Culture and Diversity

At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

Grow with Us

Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

Networking and Professional Development

Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

Join Our Team

If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

Stay Connected

Keep up to date with the latest at Microsoft Careers by subscribing to our job alert emails. Get tailored content that aligns with your career preferences and discover the exciting and rewarding opportunities that await at Microsoft.

SEARCH MICROSOFT JOBS

At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Microsoft

More Business Services Jobs

Find similar Consulting Project Manager jobs:

NationwideToronto, ON