Entity:
Technology

Job Family Group:
IT&S Group

Job Description:

Does the person lead a team? No

Work location: Cleveland, OH or Chicago, IL

You will work with

Teams within M&CA Digital Delivery for Truck Service (development squads both on-shore and off-shore and with 3rd parties), Truck Service business partners, and cross-functionally with the global bp Technology team and other functional teams (ex. Finance) to deliver multiple projects within the Truck Service digital portfolio.

Let me tell you about the role

A Project Manager at bp drives the successful delivery of products, platforms, and services by applying structured development and execution methods, including Agile and Waterfall methods. This role ensures alignment with bp's strategic objectives through comprehensive planning, execution, and delivery oversight. Project Managers skillfully balance constraints, manage team members and interdependencies, mitigate risks, and resolve conflicting priorities to deliver successful outcomes. This includes managing projects for the legacy systems (ex. Shop Core, Reach), the new system in Microsoft Dynamics 365, iHub integrations, data management, and other technologies.

What you will deliver

• Project and programme management: Develop and implement detailed project plans, including schedules, budgets, resource allocation, and delivery roadmaps. Use appropriate methodologies to deliver projects on time, within budget, and at the desired quality. Coordinate across teams to ensure project alignment with bp's strategic objectives.

• Delivery oversight in Agile environments: Work within Agile frameworks to align project milestones with iterative delivery cycles. Coordinate across multiple teams to track progress, resolve dependencies, and ensure continuous delivery of value. Support Agile practices at the organizational level by fostering collaboration and adaptability.

• Risk and change management: Identify, evaluate, and mitigate risks to project success. Proactively address issues and adapt plans to manage changes effectively while ensuring project objectives remain achievable.

• Stakeholder alignment and engagement: Build strong relationships with business, technical, and external partners to maintain alignment on goals, requirements, and delivery priorities. Act as a communication link between partners to ensure clarity and focus throughout the project lifecycle.

• Continuous improvement and process optimization: Lead efforts to refine project management practices, focusing on repeatable and measurable processes. Drive initiatives to improve delivery efficiency, reduce risks, and enhance project outcomes while maintaining a culture of continuous improvement.

What you will need to be successful (experience and qualifications)

• Great communication with the ability to articulate complex ideas clearly and effectively.

• Excellent problem-solving with the ability to think strategically and make data-driven decisions.

• Strong leadership and relationship skills, able to motivate and inspire cross-functional teams.

At this level, the Project Manager is delivering multiple concurrent initiatives. They apply critical thinking to programme and project management, ensuring alignment with broader organizational goals. Partner management involves influencing senior leadership and aligning cross-functional teams to shared objectives. They are strategically applying mixed methodologies (Agile, Waterall, etc.) to drive delivery and maintain team focus. They demonstrate leadership in systems development, ensuring robust, enduring solutions meet technical and business needs. They are beginning to mentor and develop junior members of the team, with an eye on growth and continuous improvement.

Preferred experience:

• Significant experience in project management or related field, leading projects with increasing scope and complexity.

• Proven track record of managing large-scale projects and navigating organizational complexity.

• Proficiency in advanced Agile techniques, including scaling frameworks.

• Expertise in systems development and change management.

• Experience with managing projects having complex integrations across several systems and requiring different interested party engagement.

• Experience with managing projects involving Service-oriented digital solutions (D365 Service Cloud, iHub integration platform)

Why Join This Team?

You will develop how critical driver experience and amenities are delivered across one of the largest travel centre networks in the United States, bridging digital innovation with physical infrastructure to deliver substantial impact at scale.

Travel Requirement
Up to 10% travel should be expected with this role

Relocation Assistance:
This role is not eligible for relocation

Remote Type:
This position is a hybrid of office/remote working

Skills:
Agility core practices, Agility core practices, Building a Community of Practice, Business Acumen, Coaching, Collaboration, Communication, Conflict Management, Creating a high performing team, Creating and measuring impact, Creative Direction, Creativity and Innovation, Customer centric thinking, Customer Journey Mapping, Customer Value Proposition, Delivers an effortless customer experience, Design Direction - Delivery, Design Direction - Design, Design Direction - Experience, Design Direction - Strategic, Designing with AI, Design Thinking, Digital Ecosystems, Digital Fluency, Facilitation {+ 25 more}