CIBC

Consultant, Application Support

CIBC$80K — $110K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of overall IT experience with strong production support knowledge
  • Technical expertise in SAS, Azure cloud, Redhat Linux, IBM MQ/Kafka, SQL/Oracle DB, No SQL DB
  • Proficiency in Microservice architecture (Redhat Openshift, Kubernetes, Docker)
  • Experience with SOAP/REST APIs and Single Sign-On implementations
  • Familiarity with DevOps tools such as GitHub, Jenkins, and Ansible
  • Bachelor's degree in Computer Science or a related field
  • Strong knowledge of incident, problem, and change management processes

Responsibilities

  • Provide critical technical expertise during production issues and support
  • Design and document application systems and infrastructure aligning with business needs
  • Consult with senior management on technology and process solutions
  • Develop detailed processing logic to ensure system specifications meet business objectives
  • Lead complex technology solutions while ensuring consistency and best practices

Benefits

  • Competitive salary and incentive pay
  • Banking benefits and comprehensive benefit programs
  • Defined benefit pension plan and employee share purchase plan
  • Vacation offering and wellbeing support
  • Paid day off for personal growth and development initiatives
Full Job Description
What you'll be doing

You will be joining CIBC's Enterprise Payments Technology - Intria Applications team, where you will provide critical technical expertise during production issues, both during and outside of business hours. In this role, you will be responsible for the functional design and development of application systems across a variety of technologies and platforms. You will consult with senior management on a broad range of existing and emerging infrastructure technologies, translating user requirements into effective process and data solutions that have a significant impact on the business. Additionally, you will offer technical leadership by developing detailed steps and processing logic to ensure that system specifications align with business objectives. This position also involves providing comprehensive, senior-level technical consulting to other IT leaders and senior technical teams within the organization.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

  • Strategic Development & Execution: Perform and coordinate complex solution design activities. Understand the business requirements and translate them into system and application design that is aligned with our technology roadmap. Design and document the technical functionality, infrastructure, interfaces and integrations. Lead the design of cost-effective and innovative solutions to meet both business objectives and the goal of operational efficiency.
  • Application Production Support: Identify and resolve production issues for a Tier 1 - Critical application in a timely manner. Work with the support team and provide required updates to the management during the issue. Also, work on a permanent solution and bring in ideas to remediate and eliminate the production issues.
  • Strategy and Roadmap: Contribute to technology roadmaps that are aligned with the bank's vision, strategy, and business objectives. Lead multiple complex technology solutions while maintaining consistency across the platform, adopting best practices and pushing forward continuous improvements


Who you are

  • You can demonstrate 6+ years' experience in overall IT with production support . Strong technical knowledge on SAS, Azure cloud Redhat Linux, IBM MQ/Kafka, SQL/Oracle DB, No SQL DB, data lake concept and understanding of Web technologies like Java, Springboot, Node JS etc. Strong knowledge on Microservice (Redhat Openshift, Kubernetes, Docker) architecture and containerization platform and File Transfer software and scheduling software like Autosys. Experience building and integrating with external systems using SOAP/REST APIs; knowledge of different Single Sign-On implementation is an asset. Familiarity with DevOps tools such as GitHub, Jenkins, Maven, Ansible, GitHub Actions and Artifactory is advantageous. Should have experience in handling production support for Tier 1 application. Preferable in banking domain applications. Very strong knowledge of incident, problem and change management process. Willing to work on Infrastructure upgrade activities and support the verification for Infrastructure implementations. Understanding of both SDLC and Agile delivery model and delivering CCR (Currency, Capacity and Refresh). Strong Network and Firewall rules knowledge is an added advantage. Experience in Azure components like Azure ADF, SQL MI, Azure NSG rules etc., basic AI knowledge for automating tasks will be an added advantage.
  • You embrace and champion change. You are passionate about being on top of technology trends. You'll continuously evolve your thinking and the way you work in order to deliver your best.
  • Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
  • You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
  • You have a degree/diploma: Bachelor's degree or equivalent in Computer Science or Technical discipline.
  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.


What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.


*Subject to plan and program terms and conditions

Job Location
Toronto-81 Bay, 11th Floor

Employment Type
Regular

Weekly Hours
37.5

Skills
Analytical Thinking, Application Design, Application Production Support, Business Requirements, Change Management, Database Management Systems (DBMS), Emerging Technologies, Technical Consulting, Technology Roadmap, User Requirements, Work Collaboratively

About CIBC

The Canadian Imperial Bank of Commerce is a Canadian multinational banking and financial services corporation headquartered in Toronto, Ontario. The bank is headquartered at Commerce Court in the city's Financial District. CIBC's Institution Number is 010, and its SWIFT code is CIBCCATT. It is one of two Big Five banks founded in Toronto, the other being the Toronto-Dominion Bank. The Canadian Imperial Bank of Commerce was formed through the June 1, 1961, merger of the Canadian Bank of Commerce and the Imperial Bank of Canada, the largest merger between chartered banks in Canadian history. The bank has four strategic business units: Canadian Personal and Business Banking, Canadian Commercial Banking and Wealth Management, U.S. Commercial Banking and Wealth Management, and Capital Markets. It has international operations in the United States, the Caribbean, Asia, and United Kingdom; Globally. CIBC serves more than eleven million clients, and has over 40,000 employees. The company ranks at number 172 on the Forbes Global 2000 listing.
Learn more about CIBC
Market Cap
$43.5 billion
Industry
Founded
1867
5 Year Trend
+8.8%

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