Community Manager

Windsor Communities

$76K — $97K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field and two years of property management experience or equivalent education and experience.
  • Proven leadership skills in supervising teams and managing performance.
  • Strong financial acumen with experience in budget management and expenditure control.
  • Excellent communication skills for effective resident interaction and team collaboration.
  • Ability to organize community events and enhance resident engagement.

Responsibilities

  • Oversee the management of one to three residential properties ensuring high standards.
  • Collaborate with various teams to support smooth property operations.
  • Set and monitor performance goals for team members to enhance productivity.
  • Facilitate regular sales meetings to align on performance and expectations.
  • Develop strategies to maximize revenue and retain residents through engagement programs.
  • Address resident concerns swiftly to maintain high customer satisfaction.
  • Ensure compliance with procurement policies in all operational decisions.

Benefits

  • 20% discount on housing at any Windsor Community.
  • Accrued paid time off including vacation, personal days, sick time, and parental leave.
  • Comprehensive medical, dental, and vision insurance options.
  • Company-matched 401(K) retirement plan.
  • Reimbursement for fitness-related expenses and tuition assistance, plus apparel allowances.
Full Job Description
Description

Position at Windsor Communities

Community Manager Windsor Austin - Austin, TX

Summary:

As the Community Manager, you will play a pivotal role in delivering an exceptional living experience for our current and prospective residents by maintaining one to three properties to the highest standards. Working closely with the Sales Leadership Team, Support Services Hub, and Service Team, you will ensure smooth coordination across all aspects of our business. Your key areas of focus will be on financial management, maintaining the quality of our buildings, enhancing resident retention, effective risk, and crisis management, and safeguarding the reputation of each community. By fostering a cohesive and collaborative environment, you will contribute to the overall success and growth of our communities.

Compensation:

Hourly: Starting at $37. The full range is $37 - $46.75 depending on years of experience, tenure, and location.

Annual: Starting at $76,960 annually. The full range is $76,960 - $97,240 depending on years of experience, tenure, and location.

Skills:
  • Model and instill the company's mission, vision, and values in all associates and fosters an environment that promotes success.
  • Supervise Resident Services position and Service Manager directly and Service Team indirectly.
  • Set short-term and long-term performance goals with direct report associates to achieve established benchmarks.
  • Conduct bi-weekly all associate operations and sales meetings to provide feedback and guidance on overall property and sales related performance goals and expectations.
  • Partner with Learning & Development to ensure all direct report associates attend and complete onboarding, on-going, Fair Housing, and annual compliance training.
  • Develop and drives strategies to control expenditures, achieve budgeted revenue, and outperform sub-market peers.
  • Ensure all purchase decisions, vendor selections, and invoice processing are completed in adherence to the Procurement Policy by all members of the site.
  • Contribute to achieving exceptional customer satisfaction by promptly addressing resident concerns.
  • Proactively maintains a high-quality living environment for the residents.
  • Oversee organization and execution of resident appreciation events and resident engagement activities.
  • Oversee the management of the resident renewal program achieving company resident retention goals.
  • Assist at other Windsor Communities as directed by Divisional Manager.
  • Perform additional assignments as directed.


Qualifications:

  • Bachelor's degree (B. A.) from four-year college or university; and minimum two years related experience and/or training in property management; or equivalent combination of education and experience.


Perks:
  • 20% off housing at any Windsor Community!
  • Annual vacation and personal time including:
    • 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave after completing one year of employment, 10 paid holidays annually, and up to 3 floating days.
  • Medical, dental and vision insurance.
  • Company matched 401(K).
  • Cell phone stipend, $500 bi-annual apparel allowance, tuition assistance & up to $300 annually for fitness reimbursement.

For more information, visit: Benefits!

Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates. Start your Windsor career now!

Windsor Communities is dedicated to creating exceptional experiences for both residents and associates.

Join a growing organization that embodies our core values of "Accountable, Inclusive, Energizing and Courageous," Windsor's mission is to create communities where people feel truly cared for. Start your Windsor career now!

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