The PNC Financial Services Group, Inc

Communications Lead - Regional Communications Team

Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; equivalent combination of education and experience considered.
  • 5+ years of relevant industry experience required.
  • Preferred skills include media relations, digital marketing, and strategic communication planning.
  • Strong competencies in copywriting, decision-making, and effective communication.
  • Experience in change management and branding preferred.

Responsibilities

  • Design and execute comprehensive communications programs tailored to regional market needs.
  • Collaborate with regional presidents and local leaders to provide strategic communications support.
  • Serve as primary media contact, developing relationships and managing proactive media outreach.
  • Respond to media inquiries and represent the corporation in local markets as needed.
  • Craft and edit various communications materials, such as stories, op-eds, and talking points.
  • Analyze data to guide future communications strategies and evaluate campaign effectiveness.
  • Foster a culture of continuous improvement and teamwork within the communications team.

Benefits

  • Medical, dental, and vision coverage with a Health Savings Account feature.
  • Life insurance options for employees and their families.
  • Short and long-term disability protection included.
  • 401(k) with PNC match, and pension plan offerings.
  • Generous paid time off including 15 to 25 vacation days based on service.
  • Educational assistance programs with several options fully covered.
Full Job Description
Position Overview

We are seeking a Communications Lead to join our Regional Communications team and lead the development of strategies in PNC's California markets. This individual will be responsible for driving the creation and execution of communications plans, stakeholder engagement, media relations, social media messaging and escalation of issues to protect the brand and amplify reputation within assigned markets.

The Communications Lead is a member of the 15-person Regional Communications Team and a member of the Marketing and Communications team, which is comprised of approximately 300 professionals. As a Regional Communications Lead, this individual is responsible for significant support of regional presidents and local leadership, advising on communications trends and opportunities and responding to needs on behalf of the markets. This leader will produce a holistic strategic external communications strategy that shows a direct impact to their market's priorities and serves to advance awareness of PNC in their markets and among stakeholder audiences, which include customers, prospects, community organizations, centers of influence and more. In addition, the Regional Communications Lead will closely collaborate with teams from Business Communications, Corporate Responsibility Communications, Internal Communications and Corporate Social Media to support and shape plans that advance the market's and bank's priorities.

What You'll Do:
• Design, manage and execute robust and holistic communications programs that demonstrate a creative approach to external narrative building and storytelling, and show direct impact against markets' unique priorities.
• Work closely with the regional presidents and other local leaders, as well as a cross-functional team of Corporate Communications and other internal partners, to provide strategic counsel and support across the spectrum of external communications, including thought leadership content, social media channels, corporate announcements, speaking engagements, public events and more.
• Serve as the primary contact for assigned markets media, including developing relationships with media representatives, proactive story placement, drafting and publishing press releases and media briefings, developing social media content, managing media inquiries, supporting preparation of spokespeople and leading ongoing campaigns.
• Support the corporation's external responses to regional issues and media questions, serving as spokesperson in the local market as needed.
• Develop and write stories, op eds, remarks and talking points.
• Leverage data and results to inform approach and make recommendations to inform future communications strategies and measure the effectiveness of campaigns
• Promote a high-performance culture built on teamwork, trust and a commitment to quality, continuous improvement, and learning

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description
  • Executes communications strategies that help drive business priorities.
  • Supports the development of communication strategies; plans, researches and develops content for complex communications initiatives.
  • Identifies issues and opportunities, and engages other parts of the organization to ensure strategic alignment, clarity, and accuracy of the message.
  • Ensures data collected is synthesized and leveraged effectively to provide appropriate insights.
  • Implements and oversees activities, including approval requirements in coordination with legal, compliance, finance, risk and other key partners. Supports partnership with agencies, third parties and internal business partners to coordinate the development and execution of programs/initiatives.


PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.


Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Branding, Change Management, Creative Process, Design Thinking, Digital Marketing, Media Relations, Prioritization, Strategic Communication Planning, Strategic Planning

Competencies
Copywriting and Editing, Decision Making and Critical Thinking, Effective Communications, Influencing, Media Channel Management, Organizational Communications, Planning: Tactical, Strategic

Work Experience
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Pay Transparency

Base Salary: $71,500.00 - $149,500.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 04/28/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

About The PNC Financial Services Group, Inc

PNC is a financial service company providing bank deposit products and services to its community. The company assets (as of December 31, 2011) of approximately $271.2 billion. PNC operations include a regional banking franchise operating primarily in nineteen states and the District of Columbia with more than 2,700 branches, online and mobile services together with 7,400 ATM machines, specialized financial businesses serving companies and government entities, and asset management and processing businesses.

The PNC Financial Services Group, Inc Careers

Join the vibrant team at The PNC Financial Services Group, Inc, a leader in financial services and a beacon of innovation and professional excellence. At PNC, we are committed to fostering a workplace where every team member can thrive and contribute to our collective success.

Work You’ll Do

Embark on a career with PNC and be part of a company that values diversity, leadership, and professional growth. Our team is dedicated to helping individuals and communities thrive by living our values and demonstrating our commitment to performance and integrity.

Explore Job Opportunities and Internships

Whether you're starting your career or looking to make a change, PNC offers a range of job opportunities and internships that will harness your skills and ignite your passion for financial services. From entry-level positions to leadership roles, PNC is hiring across various departments, ensuring a place for every talent and ambition.

Innovate and Lead

At PNC, innovation and leadership go hand in hand. Join us at the forefront of financial services, where your ideas can lead to better customer solutions and enhanced operational efficiency. Our culture encourages curiosity and initiative, allowing you to take your career to new heights through continuous learning and leadership opportunities.

Develop Your Career

PNC is not just a company; it's a place where you can shape your future. With robust training programs, including diversity training and professional development courses, we prepare our employees for sustained success. Career growth at PNC is supported by our commitment to mentorship and development, helping you build a rewarding career filled with exciting challenges and opportunities.

Benefits and Culture

Choosing to work at PNC means you value a culture that promotes mutual respect and teamwork. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. At PNC, we understand that our success as a company depends on the health, happiness, and productivity of our team members.

Networking and Professional Development

Advance your career through PNC’s vast networking opportunities. Connect with leaders and peers within the company through various events, training sessions, and community programs. Our commitment to professional growth is evident in our proactive approach to networking and development, helping you build meaningful connections and enhance your career trajectory.

Join Our Team

Ready to make a significant impact? Explore the current openings at The PNC Financial Services Group, Inc and find the position that matches your skills and interests. We are looking for passionate, driven, and creative team players who are ready to take the next step in their careers.

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Explore, Innovate, Grow with PNC

At The PNC Financial Services Group, Inc, your career is what you make it. Join us and discover how your unique talents can be honed and appreciated in an environment that fosters professional and personal growth. Let’s build the future of financial services together.

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Learn more about The PNC Financial Services Group, Inc
Size
57,668 employees
Market Cap
$62.6 billion
Industry
Net Income
$7.5 billion
Founded
1845
5 Year Trend
+2.9%
NASDAQ

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