The PNC Financial Services Group, Inc

Communications Lead - Brand Communications

Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of relevant industry experience, particularly in communications and branding.
  • Bachelor's degree required; other education or certifications considered equivalent.
  • Strong expertise in media relations and strategic communication planning.
  • Proficiency in digital marketing and storytelling techniques.
  • Demonstrated ability in data analysis to inform communications strategies.

Responsibilities

  • Collaborate with partners to set the communications direction for PNC's national brand.
  • Develop and execute integrated communications plans that align with marketing objectives.
  • Translate brand priorities into narratives for diverse audiences, including media and stakeholders.
  • Elevate brand visibility through innovative media outreach beyond traditional channels.
  • Serve as a strategic counselor to executives on media engagement and reputation management.
  • Lead and measure proactive media strategies and their impact on the brand.
  • Manage communication talent to foster a collaborative and creative team culture.

Benefits

  • Comprehensive medical/prescription coverage with Health Savings Account options.
  • Scope of dependent care and adoption support, including financial reimbursements.
  • 401(k) with company match and additional pension plans available.
  • Generous paid time off, including vacation, holidays, and parental leave.
  • Educational assistance programs to support continued learning and development.
Full Job Description
Position Overview

As a Communications Lead within PNC's Corporate Communications organization, you will be based in Pittsburgh, PA, Washington D.C., or Chicago, IL.

The Brand Communications Lead is responsible for developing and driving the communications strategy, including earned media and integrated paid communications campaigns that support PNC's national brand expansion and Brilliantly Boring philosophy.

This role oversees communications tied to national sports and entertainment sponsorships, and brand campaigns, ensuring all work is aligned to enterprise priorities and reinforces PNC's market position.

Working across PNC's 300-person Marketing and Communications organization, this manager partners closely with brand, marketing, sponsorships, media relations, executive communications, social, internal communications, external partners, and agency teams to deliver integrated communications plans and campaigns that engage critical internal and external audiences, increase national brand awareness and strengthen PNC's reputation.

Key Responsibilities:
• Collaborate with key partners to set the strategic communications direction for PNC's national brand, sponsorship and entertainment-related storytelling, with a focus on earned media, thought leadership and executive visibility.
• Develop and execute integrated communications plans and campaigns that connect paid, earned, shared and owned channels and support broader marketing and brand objectives.
• Translate business, brand and national sponsorship priorities into clear, compelling narratives that resonate with national media, customers, employees and other stakeholders.
• Elevate PNC's brand story beyond traditional financial, sports and marketing media, creating breakthrough visibility in mainstream consumer outlets that build awareness, relevance and reputation.
• Serve as a senior counselor to executives and business partners, providing strategic guidance on message development, media engagement, visibility opportunities and reputational considerations.
• Lead proactive media strategy, including story development, reporter engagement, interview preparation, issues management and measurement of communications impact.
• Champion consistent use of communications measurement and reputation tracking tools and partner with analytics teams to evaluate the impact of brand, sponsorship and thought leadership initiatives.
• Translate quantitative and qualitative reputation insights into strategic recommendations that enhance communications effectiveness, strengthen stakeholder trust and support enterprise brand objectives.
• Partner with internal teams and external agencies to ensure communications are coordinated, high quality, on brand and delivered with strong executional discipline.
• Identify and activate opportunities tied to national sponsorships, brand platforms, market expansion and cultural moments that can elevate PNC's visibility and relevance.
• Manage and develop communications talent, fostering a team culture that is strategic, collaborative, creative and accountable.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description
  • Executes communications strategies that help drive business priorities.
  • Supports the development of communication strategies; plans, researches and develops content for complex communications initiatives.
  • Identifies issues and opportunities, and engages other parts of the organization to ensure strategic alignment, clarity, and accuracy of the message.
  • Ensures data collected is synthesized and leveraged effectively to provide appropriate insights.
  • Implements and oversees activities, including approval requirements in coordination with legal, compliance, finance, risk and other key partners. Supports partnership with agencies, third parties and internal business partners to coordinate the development and execution of programs/initiatives.


PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.


Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Branding, Change Management, Creative Process, Design Thinking, Digital Marketing, Media Relations, Prioritization, Strategic Communication Planning, Strategic Planning

Competencies
Business Acumen, Business Data Analysis, Collaborating, Copywriting and Editing, Decision Making and Critical Thinking, Effective Communications, Effectiveness Measurement, Influencing, Media Channel Management, Organizational Communications, Planning: Tactical, Strategic, Storytelling

Work Experience
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Pay Transparency

Base Salary: $91,000.00 - $202,800.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education.

Application Window

Generally, this opening is expected to be posted for two business days from 08/03/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

About The PNC Financial Services Group, Inc

PNC is a financial service company providing bank deposit products and services to its community. The company assets (as of December 31, 2011) of approximately $271.2 billion. PNC operations include a regional banking franchise operating primarily in nineteen states and the District of Columbia with more than 2,700 branches, online and mobile services together with 7,400 ATM machines, specialized financial businesses serving companies and government entities, and asset management and processing businesses.

The PNC Financial Services Group, Inc Careers

Join the vibrant team at The PNC Financial Services Group, Inc, a leader in financial services and a beacon of innovation and professional excellence. At PNC, we are committed to fostering a workplace where every team member can thrive and contribute to our collective success.

Work You’ll Do

Embark on a career with PNC and be part of a company that values diversity, leadership, and professional growth. Our team is dedicated to helping individuals and communities thrive by living our values and demonstrating our commitment to performance and integrity.

Explore Job Opportunities and Internships

Whether you're starting your career or looking to make a change, PNC offers a range of job opportunities and internships that will harness your skills and ignite your passion for financial services. From entry-level positions to leadership roles, PNC is hiring across various departments, ensuring a place for every talent and ambition.

Innovate and Lead

At PNC, innovation and leadership go hand in hand. Join us at the forefront of financial services, where your ideas can lead to better customer solutions and enhanced operational efficiency. Our culture encourages curiosity and initiative, allowing you to take your career to new heights through continuous learning and leadership opportunities.

Develop Your Career

PNC is not just a company; it's a place where you can shape your future. With robust training programs, including diversity training and professional development courses, we prepare our employees for sustained success. Career growth at PNC is supported by our commitment to mentorship and development, helping you build a rewarding career filled with exciting challenges and opportunities.

Benefits and Culture

Choosing to work at PNC means you value a culture that promotes mutual respect and teamwork. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. At PNC, we understand that our success as a company depends on the health, happiness, and productivity of our team members.

Networking and Professional Development

Advance your career through PNC’s vast networking opportunities. Connect with leaders and peers within the company through various events, training sessions, and community programs. Our commitment to professional growth is evident in our proactive approach to networking and development, helping you build meaningful connections and enhance your career trajectory.

Join Our Team

Ready to make a significant impact? Explore the current openings at The PNC Financial Services Group, Inc and find the position that matches your skills and interests. We are looking for passionate, driven, and creative team players who are ready to take the next step in their careers.

Stay Connected

Keep up to date with the latest from PNC Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career interests and get insider tips that can help you during the interview and resume submission processes.

Explore, Innovate, Grow with PNC

At The PNC Financial Services Group, Inc, your career is what you make it. Join us and discover how your unique talents can be honed and appreciated in an environment that fosters professional and personal growth. Let’s build the future of financial services together.

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Learn more about The PNC Financial Services Group, Inc
Size
57,668 employees
Market Cap
$62.6 billion
Industry
Net Income
$7.5 billion
Founded
1845
5 Year Trend
+2.9%
NASDAQ

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