Fifth Third Bancorp

Commercial Relationship Manager

Fifth Third Bancorp$70K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's degree in Business or equivalent work experience preferred.
  • Minimum of 4 years Commercial Banking experience; at least 3 years in a sales role.
  • Formalized commercial credit training or equivalent experience required.
  • Strong understanding of financial statement analysis and accounting principles.
  • Proven ability to enhance client relationships that translate to increased revenue.
  • Thorough knowledge of Commercial Banking products, including Treasury Management and alternative financing options.
  • Ability to effectively communicate and negotiate with clients and internal stakeholders.

Responsibilities

  • Prospect and build client relationships independently using various sources.
  • Develop and implement a business plan to achieve financial objectives.
  • Collaborate with internal 'One Bank' partners to strengthen ties and establish new relationships.
  • Engage in community and industry events to expand networking and market knowledge.
  • Work with product partners to create tailored strategies for client needs.
  • Manage client relationships to maximize bank opportunities while considering risk.
  • Utilize CRM systems for consistent tracking of client interactions and pipeline management.

Benefits

  • Comprehensive benefits supporting physical, financial, emotional and social well-being.
  • Eligibility for participation in an incentive compensation plan.
  • Recognition of employee contributions towards customer and community improvement.
Full Job Description
GENERAL FUNCTION: Responsible for profitable business development and monitor the quality of an existing portfolio of companies with annual gross sales of at least $10 Million within a specific geographic area. Ability to lead and coordinate with One Bank partners to create and implement a relationship strategy for assigned clients and prospects. This position requires a strong understanding of commercial credit, commercial products and financial statement analysis, in order to offer beneficial banking solutions (e.g. loans, treasury management, capital markets) based on clients and prospects needs. The incumbent will have a deeper skill set and competencies to call on larger clients and more sophisticated credits. This role is expected to actively participate in community activities. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Prospect for clients independently by utilizing referral sources, existing clients and centers of influence.
  • Develop and implement business plan to achieve financial goals and qualitative measurements.
  • Work closely with Fifth Third internals "One Bank" partners to deepen existing relationships and acquire new prospective relationships.
  • Attend community and/or specific industry forums, conferences and/or meetings in order to broaden relationship networks, referral sources and continually deepen knowledge of trends, practices, services and the competitive landscape.
  • Work with product partners (Treasury Management., Capital Markets, and Wealth Management etc.) analyze, evaluate and develop a tailored relationship strategy for each client or prospect.
  • Ensure that customer relationships are managed to maximize the opportunity for the bank, while taking into account Bank risk and customer needs.
  • Meet with customers on a regular basis to enhance the trusted advisor relationship and ensure business needs are being met.
  • Utilize consultative sales skills, commercial playbook principles and call reporting plans to enhance client experience.
  • Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management.
  • Partner with Credit and on credit requests and adhere to established Portfolio Management guidelines.
  • Analyze and interpret financial information provided to determine the right questions to ask to decide on the credit request that should be pursued.
  • Achieve credit standards and metrics in regard to asset quality, credit administration (matured/renewals, financial statement documents, covenant data integrity, matured notes and document exception) and RAROC.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • Bachelor's or Master's degree in Business (e.g. Business Administration, Finance, Accounting) or equivalent work experience preferred.
  • Minimum of 4 years Commercial Banking experience, preferably at least 3 years in a sales role.
  • Formalized commercial credit training or equivalent credit experience required. Ability to structure for moderately complex financial situations.
  • Proven ability to build new and existing client business translating to increased revenue and provide a positive client experience.
  • Strong business acumen, to include detailed analysis, review of financial statements and understanding of accounting principles.
  • Thorough knowledge of Commercial, Treasury Management, and alternative lending and financing options
  • Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions.
  • Ability to build strong "One Bank" internal partnerships to provide holistic solutions for the clients business and personal financial goals.
  • Communicates with impact to a group -Understands the audience and adjust communication as is appropriate level of detail for the audience; captures and holds the audience attention.
  • Proven track record of identification and understanding of business issues, problems, and opportunities and the ability to create relevant options for addressing problems/opportunities to achieve desire red outcomes.
  • Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations.
  • Proven ability to work in a team-based sales environment.
  • Must be proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred.
  • Regional /local travel.
WORKING CONDITIONS:
  • Normal office environment with little exposure to dust, noise, temperature and the like.
  • Extended viewing of CRT screen.
  • Frequent travel possible depending on assignment.
Commercial Relationship Manager At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Indianapolis, Indiana 46204 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

About Fifth Third Bancorp

Fifth Third Bancorp is a diversified financial services company, that specializes in small business, retail banking, investments, and mortgage.

Fifth Third Bancorp Careers

Join the vibrant team at Fifth Third Bancorp, a leading financial services company that values innovation, leadership, and diversity. As part of our commitment to professional growth and excellence, we offer a range of job opportunities that empower you to advance your career while contributing to the financial success of our clients. Work You’ll Do At Fifth Third Bancorp, you’ll be part of a culture that cherishes innovation and strategic thinking. Our team is dedicated to providing outstanding financial solutions to individuals and businesses alike. By joining us, you will collaborate with some of the industry’s most talented professionals, using your skills to influence positive change and drive efficiency. Explore a variety of career paths in areas such as finance, technology, customer service, and risk management. Whether you are looking for a full-time position, an internship, or leadership roles, Fifth Third Bancorp offers a dynamic environment where your career can flourish. Innovative Work Engage in projects that harness cutting-edge technology and innovative financial practices. At Fifth Third Bancorp, your work will directly impact our mission to improve lives and contribute to the economic stability of the communities we serve. Our team’s collaborative efforts lead to groundbreaking solutions, setting new standards in the financial industry. Be Part of a Great Team Fifth Third Bancorp is not just a company; it’s a community. Here, diversity and inclusion are at the core of our employment philosophy, ensuring every team member’s voice is heard and valued. We offer diversity training programs that enhance our understanding and appreciation of various perspectives, fostering an inclusive workplace. Future-Proof Your Career With Fifth Third Bancorp, you are set on a path of continuous professional development. Benefit from comprehensive benefits, mentorship, and networking opportunities that propel your career forward. Our leadership is committed to your success, providing support and guidance as you navigate through your career milestones. Stay Connected Join Our Team Discover the array of job opportunities at Fifth Third Bancorp by exploring positions that match your skills and interests. We are constantly hiring creative, curious, and motivated individuals who are ready to make a significant impact. Check out our current openings and find where you fit into our exceptional team. Keep Up to Date Stay informed with the latest career tips, industry insights, and professional growth opportunities available at Fifth Third Bancorp. Our careers blog is a resource for potential and current employees, offering valuable information to enhance your work experience and expand your knowledge base. Job Alert Emails Customize your experience by subscribing to receive job alerts, news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Fifth Third Bancorp. At Fifth Third Bancorp, we are more than just a bank. We are a place where careers are nurtured, achievements are celebrated, and diversity is embraced. Are you ready to take the next step in your professional journey? Join us and be part of something great.
Learn more about Fifth Third Bancorp
Size
19,247 employees
Market Cap
$22.3 billion
Industry
Net Income
$1.4 billion
Founded
1858
5 Year Trend
+4.4%
NASDAQ

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