Commercial Field Engineer

The Guitar Center Company

$77K — $103K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years' experience in AV systems design
  • Formal education in Electronics or related field preferred
  • Ability to interpret and mark up construction and technical drawings
  • Professional client interaction experience
  • Ability to explain technical concepts to non-technical users
  • Strong oral and written communication skills
  • Independent and motivated work ethic
  • Solid understanding of systems integration techniques
  • Proficient in MS Office applications
  • Skilled in configuring AV, lighting, and home networking systems

Responsibilities

  • Act as the technical expert for quality control on each project
  • Maintain ongoing dialogue with Project Management, Clients, and the Tech Ops team
  • Document and ensure successful installation including AutoCAD reviews
  • Confirm all cabling and hardware installations
  • Guide technical teams through installation challenges
  • Serve as liaison for engineering inquiries to project managers
  • Offer ongoing assessment and support during integration and commissioning
  • Evaluate products by meeting with vendors

Benefits

  • Unique gig leave for employees who are musicians
  • Medical, Dental, and Vision insurance
  • 401K plan with company match
  • Mental health support services
  • Paid sick, holiday, and vacation time
  • Employee discount program
  • Tuition reimbursement options
Full Job Description
Position Summary: Field Engineer

A Field Engineer is the technical expert to the Tech Ops team through the lifecycle of a project. They are responsible to ensure a project is executed with excellence as well as meets all design requirements laid out in the scope of work. This is done through working with the team in checking, documenting, configuring and programming audio video and network equipment throughout its installation process. The Field Engineer is the technical liaison with the client to obtain sign off and train at the end of each project.

Responsibilities will include, but will not be limited to the following:
  • Be the technical expert in the quality control process of each project.
  • Interface & maintain ongoing dialogue for projects with Project management, Clients, Sales, CAD, and Tech Ops team members
  • Ensure well executed system installation through detailed documentation, including but not limited to:
    • Review and mark up of AutoCAD drawings
    • IP and network documentation
    • System commissioning documentation
  • Identify and confirm all cabling and hardware is installed and functioning correctly
  • Direct technical teams on installation challenges
  • Project manager liaison for engineering inquires
  • Assist and perform ongoing technical assessment and support for tech ops during integration, install, & commissioning
  • Meet with vendors/prospective vendors to help evaluate products
  • Commissioning Commercial Audio Video, Lighting, shades, and security systems
  • Other duties assigned as needed

To join our band, you'll need the following experience:
  • 2+ years' experience in AV systems design
  • Formal education in Electronics or related field preferred
  • Must be able to interpret and mark up construction and technical drawings
  • Experience working with clients in a professional manner
  • Must be able to effectively explain technical concepts to non-technical users
  • Highly skilled in oral and written communication - clear, direct, detailed.
  • Independent work ethic highly motivated to getting a job done right
  • A thorough, demonstrable understanding of systems integration techniques
  • MS Office - able to use Excel, Word, PowerPoint, Access proficiently without training
  • Must be proficient in configuring and programming AV , lighting and home networking systems

Travel Requirements:

  • Travel may be required dependent on business needs

Why Guitar Center Company? Here's just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Pay Rate: $77,600 - $103,000/yr depending on background and experience.

Lovethis gig and want to apply?

Send your resume and cover letter today along with salary expectations!

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