Accor

Commercial Director

Accor • $125K — $150K *
Miami, FL 33186In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Proven experience in leading sales, marketing, catering, and convention services in a hospitality setting.
  • Strong background in revenue management and budget forecasting.
  • Excellent leadership skills with a track record of motivating and training staff.
  • Familiarity with online marketing and PR, including social media and media relations.
  • Demonstrated ability to analyze data and develop efficient operational processes.
  • Experience in conducting site inspections and managing special events.

Responsibilities

  • Oversee daily operations of Sales, Marketing, Catering and Convention Services departments.
  • Ensure adherence to policies and procedures set for department staff.
  • Analyze needs and forecast results to optimize work processes.
  • Provide training and development for department personnel.
  • Manage departmental budgeting and expense forecasting.
  • Create and deliver presentations to management and ownership.
  • Lead marketing initiatives across digital and traditional platforms.

Benefits

  • Comprehensive training and professional development opportunities.
  • Opportunity to work in a vibrant location within Miami's business district.
  • Access to resources for industry networking at conferences and trade shows.
Full Job Description
Job description:

Oversee the Sales, Marketing, Catering and Convention Services Departments to achieve and exceed segment revenue goals for the hotel, while maximizing profitability and protecting the integrity of the guest experience.

Reports to: General Manager

Essential Functions:
  • Responsible for ensuring that all policies, procedures and guidelines are followed by heartists of the department.
  • Responsible for all administrative duties which are necessary in the functioning of the department.
  • Responsible for anticipating needs, forecasting results, analyzing and arranging work processes for heartists in the department.
  • Provides the necessary training, motivation, and leadership for all heartists in the department.
  • Participates in the interview process and is responsible for hiring all heartists in the department.
  • Establishes and maintains rapport with outside purveyors, who provide services for the Hotel and its guests through the Catering & Convention Services Department.
  • Establishes and maintains efficient office procedures to facilitate the smooth operation of the department.
  • Budgets, manages and forecasts departmental expenses.
  • Prepares annual budgets as directed by Corporate and General Manager.
  • Responsible for PNL for S&M and is able to create presentations to ownership and hotel.
  • Responsible to manage revenue management for the hotel in accordance with corporate guidelines.
  • Represents the hotel at industry conferences and trade shows.
  • Establishes a rapport with key individuals at other hotels, CVB, Chamber of Commerce, Visit Florida and other like organizations.
  • Attends Daily Stand-Up, Staff, Forecast, and Executive Committee Meetings.
  • Advises hotel department heads of special requirements of groups coming into the hotel.
  • Attends out-of-hotel meetings as required.
  • Conducts daily business and weekly GRC review and bi-weekly department meetings.
  • Follows company policies to include grooming, attendance, etc.
  • As the department leader, inspires all heartists and is seeing as an example.
  • Any other junction designated by management.
  • Conducts site inspections, pre and post conference meetings.
  • Responsible for sales and marketing efforts for an independent 275-room hotel located in the business district of Miami
  • Creation of marketing campaigns in line with Novotel brand messaging through social media, print media and digital media
  • Lead and manage PR team to promote hotel through media placements, social media influencers and industry periodicals


Qualifications

Additional Information

About Accor

Accor is a multinational hospitality company that operates in 110 countries. It was founded in 1967 and has its headquarters in Issy-les-Moulineaux, France. The company operates over 4,800 hotels, resorts, and residences under brands such as Sofitel, Novotel, Mercure, and Ibis. Accor also offers a range of services to businesses and individuals, including meeting and event planning, loyalty programs, and digital solutions. In 2020, the company launched its ALLSAFE program, which includes enhanced hygiene and safety measures in response to the COVID-19 pandemic.
Learn more about Accor
Size
214,000 employees
Industry
Hospitality & Recreation
* Ladders Estimates

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