Clinical Supply Manager

Almac Group

$80K — $110K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associates Degree or equivalent with 5+ years industry experience, or Bachelor's Degree.
  • 3+ years of experience in Project Management and/or Operational/Supply Chain Management.
  • Preferred: Bachelor's in Science, Business Management, or Supply Chain Management.
  • Experience in the pharmaceutical industry, clinical supplies, healthcare, or clinical trials.
  • Familiarity with Client-facing roles, IRT, and Project Management Qualifications (PMP, Prince 2).

Responsibilities

  • Provide exceptional customer service aligned with business capabilities.
  • Manage project execution ensuring timely deliverables.
  • Define roles and responsibilities for effective information exchange.
  • Act as the primary contact for any internal/external project issues.
  • Grow and maintain strong customer relationships.
  • Create tools to enhance project management and stakeholder communication.
  • Develop supply chain strategies collaboratively with customers and internal teams.

Benefits

  • Medical, Vision & Dental benefits from the 1st of the month following the start date.
  • 20 days PTO accrued monthly and 12 holidays per year.
  • Company-paid Long and Short-term disability and Life Insurance.
  • 401k company contribution available.
  • Hybrid work option after 6 months with full onsite requirement initially.
  • Access to professional development programs and continuous learning opportunities.
Full Job Description
Almac Group is currently seeking a Clinical Supply Manager for our Durham, North Carolina location. Clinical Supply Managers are responsible for the successful execution of clinical supply projects; this includes communicating and driving timelines both internally and externally, working with or on behalf of customers to ensure the correct drug is in the right place on time for dispensing to patients in a clinical trial. This role manages the internal teams as well as the customer relationship throughout the project lifecycle. The exact tasks performed for any given project are based upon the services quoted.

Responsibilities include but are not limited to:

Customer Service
  • Provide customer service that meets or exceeds customer expectations in alignment with business capabilities
  • Manage and oversee project execution and on-time deliverables
  • Define roles and responsibilities to ensure accurate and timely exchange of information to support project and supply chain strategies
  • Serve as the primary point of contact and initial escalation point for all internal/external project challenges
  • Manage and grow the customer relationship

Project Management
  • Create and maintain project management tools to optimize communication and alignment on key deliverables for internal/external stakeholders
  • Assess and share project budgets with client. Partner with Business Development to keep all activities within scope and budget
  • Effectively manage multi-disciplinary teams across multiple Almac sites

Supply Chain Management
  • Define supply chain management accountabilities based on communication with customer, scope of work and study requirements.
  • Develop manufacturing, distribution and returns strategies for the trial in collaboration with the customer and internal Almac teams.
  • Recommend flexible supply chain strategies in line with client priorities

Qualifications:

Required Experience / Education:
  • Associates Degree OR Associates Degree Credit Equivalent with 5+ years industry experience, OR Bachelor's Degree
  • 3+ years Project Management and/or Operational/Supply Chain Management experience

Preferred Experience / Education:
  • Bachelor's Degree obtained in a related field, i.e. Science, Business Management or Supply Chain Management
  • Pharmaceutical industry, clinical supplies, health care, or clinical trial
  • IRT
  • Client-facing position or customer service related
  • Project Management Qualification (i.e., PMP, Prince 2)
  • GMP and/or GCP knowledge
  • Working knowledge of the drug development process
  • MS Office/Suite


What can Almac Group offer you?
  • Medical, Vision & Dental benefits from the 1st of the month following start date
  • 20 days PTO per year, accrued monthly following start date
  • 12 holidays per year
  • Company paid Long and Short-term disability along with Life Insurance
  • 401k company contribution
  • Hybrid work available for applicable roles (after 6 months fully onsite)
  • Professional development programs/ continuous learning opportunities


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RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role through our portal. Candidate Resumes/CV's not submitted through our portal or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.

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