Clinical Manager, Multi-site Healthcare Operations

USA Clinics Group

$85K — $105K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma required; Bachelor's degree preferred.
  • Minimum of 3 years managing staffing and scheduling across multiple medical or dental offices.
  • At least 1 year of experience in a managerial role is necessary.
  • Experience managing clinics across multiple states is advantageous.
  • Strong proficiency in Microsoft 365 and Excel is essential.
  • Familiarity with patient flow and scheduling in a medical office setting is required.
  • Exceptional customer service and communication skills are mandatory.

Responsibilities

  • Oversee daily staff attendance and patient care reports.
  • Monitor and adjust staff scheduling to meet clinic needs.
  • Track inventory and ensure timely supply requests are made by staff.
  • Assist in training new hires and monitor their progress at 30, 60, and 90 days.
  • Collaborate with department managers to ensure clinic operations are efficient.
  • Serve as a liaison for clinical staff, addressing questions and scheduling issues.
  • Manage and review productivity reports to assess clinic performance.

Benefits

  • Health insurance coverage.
  • Dental insurance coverage.
  • Vision insurance coverage.
  • 401k retirement plan.
  • Paid time off (PTO).
Full Job Description
Position Summary

The Regional Clinical Manager will provide support to 15+ clinics nationwide virtually from our Northbrook, IL. corporate headquarters. This role will report directly to the SVP of Operations and will oversee clinical staff reports, track inventory, oversee employee schedules. and maintain proper patient flow in clinics.

Position Details
  • Location: Corporate Office in Northbrook, IL
  • Schedule: Full-time, including weekends when needed
  • Compensation: $85,000 -$105,000 based on experience and qualifications.


Responsibilities
  • Oversee daily reports for staff attendance and timeliness of patient care
  • Monitor staff scheduling and make changes as needed to ensure staffing needs are met
  • Track inventory status and ensure staff is submitting requests for supplies when required
  • Assist with new hire training and monitor progress throughout training period (30, 60 and 90 days)
  • Work closely with department managers to ensure clinics are running smoothly
  • Serve as point of contact for clinical staff to answer questions, concerns, and scheduling requests (PTO, sick time, etc)
  • Oversee and track productivity reports
  • Additional duties as assigned.

Requirements
  • High School diploma required, Bachelors Degree preferred
  • 3+ years experience overseeing proper staffing and scheduling while managing multiple medical or dental office's required.
  • 1+ year of management experience required.
  • Experience managing clinics in multiple states is a plus.
  • Strong computer skills and experience with Microsoft 365 and Excel
  • Knowledge of medical office patient flow and scheduling
  • Customer service and strong communication skills is a must

Benefits
  • Health
  • Dental
  • Vision
  • 401k
  • PTO


INDH2

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