Position SummaryThe
Director of Operations, under the guidance of the
SVP of Operations, will be responsible for continuous operational improvement across business and clinical operations.
Position Details- Location: Corporate Office in Northbrook, IL
- Schedule: Full-time, including weekends when needed
- Compensation: $115,000 -$145,000 based on experience and qualifications.
Responsibilities- Under the guidance of the SVP of Operations, you will on continuous operational improvement across business and clinical operations.
- Define and track KPIs performance, patient experience, and business team productivity
- Implement performance dashboards, SOPs, and standardized workflows
- Collaborating with HR, Compliance, Training, and Regional Clinical Leads to ensure aligned operations
- Drive staff performance management, retention strategies, and operational consistency
- Proactively identify and address risks or inefficiencies across markets
- Additional duties as assigned
Requirements- 7+ years in multi-site healthcare operations (ambulatory, urgent care, or outpatient preferred)
- Strong command of compliance, risk mitigation, and field team leadership
- Experience leading managers across regions or states
- Operational mindset with comfort in data, dashboards, and scaling processes
Benefits- PTO
- Health
- Dental
- Vision
- 401k
