TikTok

Client Solutions Vertical Manager - Media & Entertainment - Los Angeles

TikTok$91K — $216K *
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in digital advertising, ad sales or brand/performance marketing.
  • Experience managing client solutions teams, focusing on talent development and scaling operations.
  • Strong analytical skills to assess campaign performance and derive actionable insights.
  • Ability to build and maintain relationships with key marketing decision-makers.
  • Proven aptitude for project management, stakeholder management and organizational tasks.
  • Experience with diagnosing technical issues in collaboration with product and engineering teams.

Responsibilities

  • Become a TikTok subject matter expert, articulating value to clients.
  • Train the team on product solutions and best practices for partnership growth.
  • Partner with leadership to identify growth opportunities using data-driven insights.
  • Leverage data to drive playbook development that achieves measurable results for clients.
  • Coach teams in consultative, data-oriented campaign analysis and management.
  • Consult clients on TikTok features and how they link to measurement metrics.
  • Collaborate with Product teams to align advertiser needs with product development.

Benefits

  • Day one access to medical, dental, and vision insurance.
  • 401(k) savings plan with company match.
  • Paid parental leave plus short and long-term disability coverage.
  • Life insurance and wellbeing benefits included.
  • 10 paid holidays, 10 paid sick days, and 17 days of Paid Personal Time.
Full Job Description
Responsibilities

About the Team: The enterprise ad sales team works with some of the largest organizations across all categories. They are responsible for enabling advertising on the platform and connecting users with brands. About the Role: The Client Solutions Vertical Manager will be responsible for driving strategy, owning revenue targets, and ensuring flawless campaign execution. They will report into the Group Vertical Director and serve as the advocate for their category both internally and externally, acting as the voice of the customer to influence go-to-market and product strategies. They will manage the Client Solutions Managers (CSM) and work closely with the Sales and Product teams. Success in this role requires strong leadership in project and relationship management, client education, campaign success, and the ability to tell compelling stories that demonstrate TikTok's ability to drive client objectives, while scaling best practices across key clients. Responsibilities: - Become a subject matter expert and clearly articulate how TikTok can best serve these clients. - Train and empower the team to serve as external product consultants, educating clients and agencies on alpha and beta product solutions, scalable innovations, and best practices to grow existing partnerships. - Partner with Vertical Leadership as a strategic thought partner, identifying priorities, growth opportunities, and efficiencies through data-backed recommendations and competitive insights. - Leverage data to identify consumer trends and lead your CSM team in developing and evolving playbooks that drive measurable client business outcomes. - Coach and develop Client Solutions teams on consultative, data-driven campaign analysis and selling at scale, while fostering a culture of accountability and high performance. - Maintain up-to-date expertise on TikTok's features, ad units, measurement, attribution, and KPIs, and consult clients on how to link platform value directly to ROI. - Collaborate with Product to drive innovation by systematically surfacing advertiser needs and feedback to inform product roadmaps.

Qualifications

Minimum Qualifications: - Experience in digital advertising, ad sales, or brand/performance marketing. - Experience managing client solutions teams, with proven success in talent development and scaling teams. Preferred Qualifications: - Experience managing advertisers across the full funnel, with a deep understanding of their challenges and objectives within this vertical. - Experience building relationships with top marketing decision-makers at brands and agencies - Strong ability to analyze data, translate insights into actionable strategies, and assess campaign performance effectively. - Proven ability to proactively troubleshoot, escalate through the proper channels - Proactive attitude with excellent project management, stakeholder management, organizational, and analytical skills. - Experience diagnosing and solving technical problems with product and engineering teams - Ability to translate complex technical concepts into clear, compelling business narratives for non-technical stakeholders.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $91200 - $216000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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