Client Service Manager - Loan Services, Associate Vice President

Apex Group Ltd

$100K — $120K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Degree in Accounting/Finance or relevant qualification
  • 6+ years' experience in loan administration operations
  • Extensive knowledge of Credit Funds
  • Familiarity with various security types (Private Debt, Loans, Bonds, etc.)
  • Understanding of trade lifecycle
  • Experience with settlements including DTCC & Euroclear
  • Proficient in Microsoft Office Suite and familiarity with Solvas, Geneva, Aladdin preferred

Responsibilities

  • Perform and coordinate asset administration duties including setup, maintenance, and reconciliation
  • Liaise with third-party brokers/custodians/agents
  • Prepare daily reconciliation of cash transactions and positions
  • Lead and participate in weekly client meetings and ensure follow-up items are addressed
  • Ensure KPI reports are monitored and adapted as needed
  • Work with senior managers to streamline operations for greater efficiencies
  • Complete all monthly deliverables in line with SLA

Benefits

  • Fostering a connected and inclusive culture
  • Opportunity for growth through support and empowerment
  • Work in a globally represented company with local service
  • Focus on innovation and operational excellence
  • Encouragement to be a positive disrupter
Full Job Description
Client Service Manager- Middle Office Loan services, Associate Vice President

The Role & Key Responsibilities:
  • Asset administration: Responsibilities include, but are not limited to performing and coordinating a variety of administrative duties and tasks including
  • Asset setup
  • Asset Maintenance and reconciliation
  • Liaising with 3rd party brokers/custodians/agents
  • Processing agent notices
  • Processing corporate actions
  • Entering and settling trades as required
  • Preparing and assisting with various reports required by internal teams
  • Other duties assigned by Management
  • Cash/Position Reconciliation: Responsibilities include, but are not limited to performing and coordinating a variety of reconciliation duties and tasks including
  • Preparing daily reconciliation of cash transactions
  • Preparing daily reconciliation of Apex/Client positions
  • Ensuring aged breaks ( over 7 days ) are addressed and escalated
  • Processing and reconciling data in various systems
  • Actively researching discrepancies with various agents and internal teams
  • Preparing and ensuring all Reporting is issued within the required timeframes
  • Preparing and assisting with various reports required by internal teams
  • Other duties assigned by Management
  • Support Loan Admin - Middle Office Group:
  • Lead and participate in weekly client meetings /new onboards and ensure minutes are noted and follow up items are closed out.
  • Work with the local CRM to ensure monthly operational calls are scheduled and agenda items are monitored and closed out.
  • Ensure all deal procedures and report checklists are completed.
  • Ensure KPI reports are monitored and reviewed regularly to ensure they are adapted/updated in line with the business requirements.
  • Work with the admin team to ensure clients breaks both cash and positions are pushed and assisted where required.
  • Ensure all monthly deliverables are in line with our SLA and if not record and note clearly the reasons,
  • Work closely with senior managers to identify and streamline operations where greater efficiencies can be implemented.


Skills Required:
  • Degree in Accounting/Finance, or a relevant qualification
  • Candidate should have 6+ years' experience working in loan administration operations
  • Extensive knowledge of Credit Funds
  • Understanding or knowledge of various security types - Private Debt, Syndicated Loans, Bonds, Equities, Futures, CDS, CDS Indices, Forwards, ABS, MBS, TRS, etc.
  • Understanding of trade lifecycle
  • Knowledge and experience with settlements including DTCC & Euroclear
  • Knowledge and understanding of securities and other financial instruments Computer proficiency with advanced knowledge of Microsoft Office Suite, familiarity with Solvas (CDO-Suite), Geneva, Aladdin preferred


Role-Specific Competencies/Skills:
  • Strong communication and analytical skills
  • Strong organisational skills
  • Accurate and acute attention to detail
  • Adaptability - able to change tasks quickly as business needs dictate
  • Uses discretion when dealing with sensitive and confidential information
  • Excellent oral and written communication skills and demonstrated ability to adapt communication style to audience
  • Proven ability to prioritize responsibilities, manage time effectively and meet deadlines accordingly
  • Self-motivated
  • Punctuality


We pride ourselves in our commitment to fostering a connected and inclusive culture, all our opportunities at Apex have four (4) days in office requirement.

Salary ranges from USD $100,000.00 - USD $120,000.00 plus additional discretionary yearly bonus based on corporate and individual's performance. Compensation within this range is dependent on individual's skills, experience and qualifications.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

#LI-JS

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

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