EPAM Systems

Client Partner

EPAM Systems$100K — $150K *
US-AnywhereRemote in San Francisco, CA
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years of experience in client relationship development and management
  • 5+ years in Sales and Account Management roles, including P&L responsibility
  • Exceptional verbal and written communication skills with executive presence
  • Proven ability to lead cross-functional teams in high-pressure environments
  • Strong problem-solving and creative thinking skills with an eye for detail
  • Extensive knowledge of technology and business trends relevant to enterprise solutions
  • Bachelor's degree required; MBA and engineering background preferred

Responsibilities

  • Act as the primary Client Partner overseeing a designated account or portfolio
  • Collaborate with Account Managers to develop account strategies for growth and client satisfaction
  • Engage with client business and IT teams to drive successful project outcomes
  • Serve as a trusted advisor by delivering technology-enabled solutions fit for client needs
  • Stay informed on market trends affecting client industries to proactively address challenges
  • Generate account revenue while identifying opportunities to broaden EPAM's service offerings
  • Develop and implement strategic plans that align with company goals and financial objectives

Benefits

  • Opportunity for professional growth and leadership development
  • Access to a network of senior industry leaders and cross-functional teams
  • Dynamic work environment with a focus on innovative technology solutions
  • Exposure to diverse industries including Media, Technology, and Hospitality
  • Flexible travel opportunities to strengthen client relationships
Full Job Description
Client Partner Responsibilities Act as the Client Partner with clients, internal teams, and BU Heads / Sales Leads owning a single account or small portfolio Align with EPAM Account Managers and Account Management Senior Leadership to co-develop / support account plans and strategies for delivery, growth, and client satisfaction Serve as the engagement owner and work directly with client business and/or IT teams to position the engagement and EPAM for success Understand the intersection between technology, customers, and business and serve as a trusted advisor that brings technology-enabled solutions Stay abreast of current and emerging trends, unique opportunities, and challenges of the space/markets and geographies in which the clients operate, and how they affect clients' business and initiatives Drive account revenue within the client/account portfolio as well as accelerate opportunities to influence and sell end-to-end EPAM services Develop strategic and tactical plans that align with EPAM BU's goals and objectives and support company financial goals by achieving revenue and profit targets Responsible for shaping solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase Develop and oversee delivery approaches Work closely with project/program management to ensure successful delivery through an integrated delivery model Responsible for managing all financial and contractual aspects of account engagements Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio Partner with clients to help craft vision and roadmaps and create compelling customer value propositions and strategies Develop effective relationships with key internal executives, BU heads, Solution SME's, and Sales and Delivery Leaders Support sales / pre-sales activities by acting as the lead to assess opportunities, respond to RFPs, create proposals and presentations, establish relationships with clients and prospective clients, and help to close/sign new deals Requirements 5-10 years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutions and 5+ years of experience with P&L, Sales, and Account Management roles Exceptional leadership/management skills and superb verbal and written communication skills, with seasoned presentation skills, executive presence, and interpersonal skills Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to the team Track record of leading teams and contributing to cross-functional teams Proven ability to manage client engagements under high stress to successful completion Strong problem-solving and creative thinking abilities with attentiveness to details and execution Broad knowledge of technology, business models, and trends across a wide spectrum of technical solution offerings for enterprises Sound business acumen and common sense; strong negotiation skills Strong industry knowledge or experience relevant to Southern California and Arizona including but not limited to Media & Entertainment, Technology, Retail/CPG, and Hospitality Experience in managing and monitoring performance metrics across accounts and account portfolios Ability and willingness to travel as needed, up to 25% Bachelor's degree or higher, MBA preferred, engineering foundation desirable

About EPAM Systems

EPAM Systems, Inc. is a leading global provider of digital platform engineering and development services. The company has a strong presence in North America, Europe, and Asia, and serves clients in a variety of industries, including financial services, healthcare, and retail. EPAM's services include software engineering, product development, and digital platform engineering, and the company has a reputation for delivering high-quality solutions that help its clients achieve their business goals. EPAM has been recognized as a leader in the digital services industry by a number of independent research firms, and the company has won numerous awards for its work.
Learn more about EPAM Systems
Size
58,824 employees
Market Cap
$18.2 billion
Industry
Net Income
$327.1 million
Founded
1993
5 Year Trend
+26.5%
Revenue
$2.6 billion
NASDAQ

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