Marsh McLennan

Client Manager

Marsh McLennan • $151K — $302K *
San Francisco, CA 94112Hybrid
Business Services
8 - 10 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 10+ years of consulting experience with a focus on client management
  • Strong project management and financial acumen
  • Excellent communication skills
  • Experience in Health & Benefits, Wealth/Investment, or Career solutions for large clients

Responsibilities

  • Manage a portfolio of large/jumbo client accounts to ensure satisfaction
  • Grow client revenue by leveraging internal and external networks
  • Track business development leads and drive team success through process rigor
  • Coordinate cross-LOB and Marsh McLennan teams for customized client solutions
  • Engage with C-suite executives to design strategic growth plans

Benefits

  • Professional development opportunities
  • Inclusive culture fostering innovation
  • Various career opportunities across a large organization
  • Health and welfare benefits, including employee assistance programs
  • Tuition assistance and retirement savings programs
Full Job Description
Company:
Mercer

Description:

We are seeking a talented individual to join our Region Market Development team and manage a portfolio of large/jumbo client accounts at Mercer. This role will be based in our San Francisco office. You will play a critical role in establishing trusted advisor relationships with our Northern California clients, working with top tier consulting talent across Mercer's Practices and driving revenue growth This is a hybrid role that has a requirement of working at least three days a week in the office or at clients.

We will count on you to:
  • Manage a portfolio of large/jumbo client accounts (5,000+ employees), ensuring client satisfaction and addressing escalated issues effectively.
  • Grow client revenue by establishing internal and external networks and channels with key buyers while generating new business opportunities.
  • Develop and maintain process rigor on business development leads, tracking activities, and driving teams toward success.
  • Navigate internal networks to bring together cross-LOB and Marsh McLennan teams to create tailored solutions that meet client needs.
  • Collaborate with Mercer consultants and thought leaders to design strategic growth plans and engage C-suite executives in client and prospect organizations.


What you need to have:
  • Bachelor's degree
  • Minimum of 10 years of experience in a consulting environment, with demonstrated success in client management.
  • Strong project management, financial acumen, and communication skills.
  • Ability to understand and respond to client business needs, priorities, and industry environments.
  • Experience consulting or selling Health & Benefits, Wealth/Investment or Career solutions to large corporate/institutional clients


What makes you stand out:
  • Experience in engaging with C-suite and senior-level executives across HR, Finance, and IT sectors.
  • Proven ability to build and expand buyer hubs, enhancing strategic relationships.
  • Strong business acumen and a proactive approach to problem-solving and solution architecture.


Why join our team:
  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being


The applicable base salary range for this role is $151,000 to $302,500.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

About Marsh McLennan

Marsh McLennan Careers

Join the exceptional team at Marsh McLennan, a global leader in professional services, offering unparalleled job opportunities in insurance, risk management, and consultancy. As the company propels forward, it invites dedicated professionals to contribute to a culture of innovation, leadership, and growth.

Work You’ll Do

At Marsh McLennan, you will engage with complex challenges that push the boundaries of your skills and knowledge. Our team thrives on diversity and the shared goal of delivering impactful solutions to our clients worldwide. By joining us, you will be part of a culture that values diversity training and leadership development, ensuring every team member is equipped for success.

Explore Professional Growth

Marsh McLennan is committed to the professional growth of its employees. Whether you are seeking a position that offers a path to leadership or looking for robust internship programs to kickstart your career, Marsh McLennan provides the resources and global platform to propel your ambitions into achievements. Our benefits package is designed to support the well-being and continuous professional development of all staff, from entry-level to senior leadership roles.

Innovative Work Environment

Our company is at the forefront of industry innovation. The collaboration between experienced professionals and fresh talent generates dynamic solutions that keep Marsh McLennan at the cutting edge of the industry. Our team is encouraged to lead with creativity and embrace new ideas, driving the company’s legacy of pioneering industry-first solutions.

Join Our Team

Marsh McLennan is hiring! Explore the multitude of job opportunities on our careers page, from strategic advisory roles to operational excellence positions. We look for passionate, curious, and solution-driven team players. Enhance your career with Marsh McLennan, where your skills will be honed through challenging projects and high-impact strategies.

Networking and Career Advancement

Networking at Marsh McLennan opens doors to enriching connections and countless opportunities within the industry. Our professionals benefit from an environment that fosters networking through events, professional groups, and collaborative projects. With Marsh McLennan, career advancement is not just a possibility—it is an expectation.

Prepare for Your Interview

Ready to apply? Make sure your resume highlights your most relevant experiences and skills tailored to the position you are applying for. Our interview process is designed to understand your capabilities and fit with our team’s goals and values. Prepare to discuss how your background, experiences, and professional aspirations align with the opportunities at Marsh McLennan.

Stay Connected

Keep up to date with the latest from Marsh McLennan: - **Career Insights**: Gain insider perspectives and industry-leading insights through our careers blog. - **Job Alert Emails**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting at Marsh McLennan, where your professional journey is just the beginning. Join us in shaping a future defined by insight, integrity, and innovation.
Learn more about Marsh McLennan
Size
83,000 employees
Market Cap
$82.6 billion
Industry
Finance & Insurance
Net Income
$2 billion
Founded
1914
5 Year Trend
+8.5%
Revenue
$17.2 billion
NASDAQ
MMC
* Ladders Estimates

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