Northern Trust

Client Executive, Institutional Trust

Northern Trust$100K — $130K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10 to 15 years of experience in relationship management, client servicing, and business development in financial services.
  • Experience across asset servicing, custody, trust, and investment products.
  • Understanding of banking, credit, and treasury services.
  • Proven ability to manage complex client relationships and drive growth.
  • Strong commercial mindset with experience managing profitability.
  • Excellent communication, influencing, and relationship management skills.
  • Strong organizational skills with the ability to coordinate across teams.

Responsibilities

  • Manage a portfolio of complex master trust, custody, and asset servicing clients.
  • Own and execute client relationship strategies focused on retention and growth.
  • Identify opportunities to expand services by aligning client needs with firm capabilities.
  • Build and maintain strong relationships with clients through proactive engagement.
  • Deliver insights on industry trends and evolving client needs.
  • Partner with internal teams to design tailored solutions.
  • Lead relationship reviews and track progress against goals.

Benefits

  • Hybrid work environment allowing flexibility between home and office.
  • Access to comprehensive resources across Northern Trust's capabilities.
  • Opportunities for professional development and growth within the organization.
Full Job Description
Overview

The Client Executive owns and grows a portfolio of multinational clients, with full responsibility for retention, relationship expansion, and client satisfaction across Northern Trust. This role delivers tailored, advice driven solutions while identifying opportunities to deepen relationships and drive growth.

In this role, you will strategically manage institutional asset servicing clients, focusing on client satisfaction, retention, and revenue growth while proactively mitigating risk for both the client and the organization. You will work closely with product partners to deliver innovative solutions tailored to each client, drawing on capabilities across Northern Trust Asset Management, Northern Trust Securities, and Front Office Solutions.

You will act as a trusted advisor, anticipating client needs and connecting the right resources to deliver results.

Key Responsibilities

  • Manage a portfolio of complex master trust, custody, and asset servicing clients


  • Own and execute client relationship strategies focused on retention, growth, and long term value


  • Identify opportunities to expand services by aligning client needs with firm capabilities


  • Build and maintain strong relationships with clients and their advisors through proactive engagement


  • Deliver insights on industry trends, regulatory developments, and evolving client needs


  • Partner with internal teams to design and deliver tailored solutions


  • Lead relationship reviews, track progress against goals, and adjust strategies as needed


  • Own client profitability, including pricing and overall contribution


  • Understand the competitive landscape and position Northern Trust effectively


  • Support new business development and prospecting efforts within the market


  • Escalate and resolve client issues to ensure a consistent client experience


  • Engage senior leadership as needed to support strategic relationships


Experience and Skills

  • 10 to 15 years of experience in relationship management, client servicing, and business development within financial services


  • Experience across asset servicing, custody, trust, and investment products


  • Understanding of banking, credit, and treasury services


  • Proven ability to manage complex client relationships and drive growth


  • Strong commercial mindset with experience managing profitability


  • Excellent communication, influencing, and relationship management skills


  • Ability to lead client discussions, negotiate, and close opportunities


  • Strong organizational skills with the ability to coordinate across teams


Knowledge

  • Understanding of asset servicing, trust, and investment solutions


  • Knowledge of industry trends, regulatory environment, and client challenges


  • Familiarity with Northern Trust capabilities across Asset Management, Securities, and Front Office Solutions


  • Awareness of market dynamics and competitive landscape


#LI-MG1

#Hybrid

About Northern Trust

Northern Trust is a global leader in delivering innovative investment management, asset and fund administration, and fiduciary and banking solutions to corporations, institutions, and affluent individuals. They have evolved with the changing needs of their clients and their world.

Northern Trust Careers

Joining Northern Trust means becoming part of a global financial services institution that is dedicated to providing expert guidance and innovative solutions to its clients. At Northern Trust, we pride ourselves on fostering a culture of leadership, diversity, and innovation, which makes us a premier destination for career growth in the financial industry.

Work You’ll Do

At Northern Trust, you will collaborate with some of the most talented professionals in the financial sector. Our team is committed to excellence and equipped with a diverse range of skills that contribute to our dynamic environment. Here, you will have the opportunity to lead projects that transform our services and drive significant value for our clients across the globe.

Explore Job Opportunities and Internships

Whether you are starting your career or looking to make a significant impact in the financial industry, Northern Trust offers a variety of job opportunities and internships that will help you achieve your professional goals. From entry-level positions to leadership roles, our company is actively hiring individuals who are passionate, curious, and driven to excel.

Innovative Work

Northern Trust is at the forefront of financial innovation. Our employees are encouraged to think creatively and leverage cutting-edge technologies to solve complex problems. By joining our team, you will work on pioneering solutions that redefine the standards of financial services.

Be Part of a Great Team

Our team at Northern Trust is more than just a group of employees – we are a community. We value collaboration, and our culture is built on mutual respect and a commitment to diversity and inclusion. Working with us, you will experience a supportive network that is passionate about sharing knowledge and ideas.

Future-Proof Your Career

Northern Trust is dedicated to your professional development. We offer comprehensive benefits, diversity training, and numerous resources to help you grow your career. With our support, you can expand your skills, gain valuable experience, and achieve professional certifications that will enhance your career trajectory.

Stay Connected

Join Our Team

Discover the perfect role for you at Northern Trust by exploring our current job openings that match your skills and interests. We are looking for professionals who are solution-driven and eager to contribute to our legacy of financial excellence.

Keep Up to Date

Stay informed with the latest career tips, industry insights, and professional growth opportunities—all available through our careers blog. At Northern Trust, we ensure that our team members are always ahead in the industry.

Job Alert Emails

Customize your experience by subscribing to job alerts and insider tips tailored to your preferences. At Northern Trust, exciting and rewarding opportunities are always on the horizon, and we are eager to see where your talents can take us. Join Northern Trust today and be part of a company that values innovation, leadership, and a diverse and inclusive workplace. Here, every position is a chance to contribute to something bigger and to turn your job into a meaningful career.
Learn more about Northern Trust
Size
21,100 employees
Market Cap
$18.1 billion
Industry
Net Income
$1.2 billion
Founded
1889
5 Year Trend
+4.9%
Revenue
$6.1 billion
NASDAQ

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