Client Engagement Manager - Drug Delivery & Medical Devices

PA Consulting

$150K — $180K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Deep industry experience in drug delivery devices
  • Proven record in business development or client leadership roles
  • Strong grasp of regulated product development and lifecycle management
  • Experience selling engineering and technical consulting services
  • Ability to engage senior technical and commercial stakeholders
  • Excellent communication and relationship-building skills

Responsibilities

  • Develop and execute account plans for targeted drug delivery clients
  • Identify and qualify new business opportunities in drug delivery systems
  • Build and maintain relationships with senior client leaders across multiple disciplines
  • Lead early discovery conversations to shape client opportunities
  • Position PA's capabilities in design and engineering effectively
  • Collaborate with experts to transition opportunities into active pursuits
  • Manage early pipeline activity using CRM tools

Benefits

  • Group medical insurance
  • Health Savings Account with company match
  • Long term care plan
  • 401(k) Savings Plan with profit sharing contribution
  • 15 days paid vacation days plus additional purchase options
  • 10 paid Holidays and 10 paid sick days
  • Employee Assistance Plan
  • Annual performance-based bonus
  • Gym and health incentive reimbursement
Full Job Description
PA has been at the forefront of drug delivery device development for over 35 years, serving a global client base of pharma, biotech and device OEMs. PA's drug delivery team operates globally from its offices in the UK, US and Ireland. We are seeking a Client Engagement Manager to drive growth across Drug Delivery and Medical Device clients, with a focus on US and European markets. This role is responsible for building senior level relationships, identifying high value opportunities, and advancing them through the early stages of the sales pipeline. This is a growth-oriented role that requires strong industry credibility, deep understanding of regulated product development, and the ability to connect client challenges with PA's design, engineering, and science capabilities. While digital and data capabilities may support client solutions, this role is fundamentally focused on drug delivery and medical device innovation. This role is specifically focused on building new business with: - Device OEM and pharma clients looking to develop new drug delivery systems, including injection systems, inhalation devices and wearables - Pharma and biotech clients who are developing new drug-device combination products, including those leveraging platforms from third party OEMs In this role, you will be responsible to: - Develop and execute account plans for a prioritized set of drug delivery clients - Identify, qualify, and progress new business opportunities related to drug delivery systems, combination products, and medical devices - Build and maintain senior client relationships across R&D, Product Development, Engineering, Clinical, and Commercial leadership - Lead early discovery conversations and shape opportunities prior to formal pursuit - Position PA's capabilities in design, engineering, human factors, systems engineering, and regulatory support - Partner with Principals, technical experts, and delivery teams to transition qualified opportunities into active pursuits - Manage early stage pipeline activity in CRM, including stakeholder mapping and engagement tracking - Represent PA at key industry events throughout the year - Provide ongoing market and competitive insights to inform proposition development and growth strategy Required Experience and Qualifications - Deep industry experience and network within drug delivery devices - Proven experience in business development, consulting sales, or client leadership roles - Strong understanding of regulated product development and lifecycle management - Experience selling engineering, product development, R&D, or technical consulting services - Ability to engage credibly with senior technical and commercial stakeholders - Strong communication, relationship building, and opportunity shaping skills Preferred Experience - Background in design and engineering consultancy, or life sciences product development - Experience leading complex, multi-stakeholder pursuits - Ability to translate technical challenges into compelling business value propositions Additional Information Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. Find out more about Life at PA here. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: - Group medical insurance - Health Savings Account with company match - Teladoc and informed Nurse line resources - Long term care plan - Group dental insurance - Vision plan - 401(k) Savings Plan with company profit sharing contribution - Commuter and Parking tax-savings benefit - 15 days paid vacation days with the opportunity to buy five additional days - 10 paid Holidays plus 10 paid sick days - Company and Voluntary income protection benefits - Gym and health incentive reimbursement #LI-LM1 - Pet and legal insurance Plans - Employee Assistance Plan - Annual performance-based bonus In compliance with Colorado's, New York's, Illinois's, & Massachusetts's Equal Pay Transparency Act, PA is required to provide a reasonable salary range for this role. This salary range is specific to Massachusetts, New York, and Illinois and is commensurate with experience, market data, applicant skills, internal equity and/or degrees/certifications. Salary Range: $150,000 - 180,000 USD.

Similar Jobs

More Jobs at PA Consulting

More Pharmaceuticals & Biotech Jobs

Find similar Client Engagement Manager - Drug Delivery & Medical Devices jobs: