Conga

Client Director

Conga$130K — $160K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in client-facing roles within enterprise solutions
  • Proven track record in business development and account management
  • Strong understanding of complex sales processes and negotiation tactics
  • Ability to articulate business value and ROI of technology solutions
  • Experience collaborating across multiple departments to drive customer success
  • Excellent communication skills to engage with C-level executives
  • Familiarity with Conga's portfolio or similar software solutions

Responsibilities

  • Drive growth and retention for a select group of enterprise accounts
  • Build and nurture relationships with key stakeholders, including executives
  • Develop and present strategic business plans connecting Conga's solutions to customer goals
  • Manage an accurate sales pipeline aligned to account strategies
  • Lead negotiations and the execution of high-value deals
  • Coordinate efforts among cross-functional teams to meet customer needs
  • Monitor market trends to identify opportunities for account expansion

Benefits

  • Remote work flexibility
  • Opportunities for professional development
  • Support for diversity, equity, and inclusion initiatives
  • Access to a comprehensive benefits package
  • Engagement in a collaborative team environment
Full Job Description
Job Title: Client Director

Locations: Remote

Reports to: RVP, Strategic Accounts

A quick snapshot

As a Client Director, you'll be responsible for driving growth, retention, and long-term value across a small number of Conga's most important enterprise customers. This role blends new business development with ownership and execution of complex expansions and high-value renewals. Client Directors are the conductors of the account leading enterprise-wide sales motions and aligning Conga's full portfolio to customer priorities and transformation initiatives.

Why it's a big deal...

You'll own a focused set of highly strategic accounts end to end. Build deep relationships across business and technical stakeholders - including executive leadership - and position Conga as a long-term partner aligned to their most critical initiatives.

Here's what we're looking for...

Trusted Advisor. You establish credibility as a strategic partner by deeply understanding each customer's business, industry, and operating model. Provide guidance that connects Conga's capabilities to measurable business outcomes - not just product features.

Customer and Market Insight. Youmaintain a strong point of view on each account's strategy, competitive landscape, and internal dynamics. Leverage public signals, executive engagement, and internal relationships to anticipate needs and shape opportunities.

Business Planning & Value Articulation. You build and present executive-level business cases that tie Conga solutions to financial and operational impact. Use ROI modeling, benchmarking, and value frameworks to support decision-making and investment.

Pipeline & Forecast Management. Maintain a disciplined pipeline aligned to account strategy, with clear next steps and progression. Ensure accuracy in forecasting, strong deal hygiene, and alignment with leadership expectations.

Here's what will give you an edge...

Cross-Functional Leadership. You orchestrate internal resources across pre-sales, customer success, product, partners, and leadership to drive outcomes. Act as the central point of accountability for all customer-facing activity.

Portfolio Leadership. Bring the full Conga platform to every engagement. Connect CPQ, CLM, and broader capabilities into a cohesive narrative that supports the customer's end-to-end revenue lifecycle transformation.

Deal Execution & Closure. Lead complex negotiations and deal strategy from inception through close. Navigate procurement, legal, and executive stakeholders to drive timely and successful outcomes.

Did we pique your interest?

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you!

Preferred Resume Format

We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume's formatting remains intact, making it easier for our recruiters to review your application promptly.

Don't meet every requirement for the role?

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.

About Conga

Conga is a software company that provides digital transformation solutions for businesses. The company's products include document generation, contract lifecycle management, and eSignature software. Conga was founded in 2006 and is headquartered in Denver, Colorado. The company has over 11,000 customers in more than 85 countries, including Hilton Worldwide, Siemens, and Salesforce. Conga has received numerous awards for its products and services, including recognition as a leader in the Gartner Magic Quadrant for Contract Lifecycle Management.
Learn more about Conga
Size
1,000 employees
Industry
Founded
2006

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