Client Director - Canada

Responsible for the overall management, development, and growth of assigned markets. Achieving the market’s Profit and Loss targets, generating new business opportunities, and managing the business unit operations.

What we offer:

• Full-Time Benefits (Health, Dental, Disability, Life, Lifeworks Program)
• PerkSpot Discounts on Travel, Movies, Cell Phones and more
• Training and Career Development
• Generous Paid Time-Off 

Responsibilities:

• Develop strategic plans to be implemented by customer teams that will achieve client's overall sales objectives while staying within trade spend guidelines.
• Coordinate and organize category reviews for key categories with key customers. Attend key meetings with customers and their teams.
• Build strong customer relationships at mid to senior level of the organization.
• Meet and exceed annual revenue budget by achieving objectives and expanding the Company services where applicable.
• Work closely with customer teams and administration to ensure the client's proprietary trade planning system is accurate and updated.
• Ensures workflow and processes are followed as needed to achieve business objectives and maximum level of operational efficiency.

Qualifications:

• University degree, college diploma or equivalent job-related experience
• Minimum 5 years progressively responsible experience in the consumer packaged goods industry either with a manufacturer or sales agency
• 5 years successfully managing a P&L, budgeting and forecasting, managing client expectations either personally or through a team
• 5 years previous experience with managing direct reports
• Effective presentation skills; strong people management skills; Outstanding written and oral communication skills
• Working knowledge of syndicated data

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Essential Job Duties and ResponsibilitiesStrategic Planning & Development

• Develop strategic plans to be implemented by customer teams that will achieve client's overall sales objectives while staying within trade spend guidelines

Client Management

• Coordinate and organize category reviews for key categories with key customers
• Attend key meetings with customers and their teams
• Build strong customer relationships at mid to senior level of the organization

Revenue Budget Achievement

• Meet and exceed annual revenue budget by achieving objectives and expanding the Company services where applicable

Trade Plan System

• Work closely with customer teams and administration to ensure the client's proprietary trade planning system is accurate and updated

Administrative Support

• Ensure all administrative activities are completed as necessary

Annual Meeting

• Prepare for and conduct annual meeting with Senior Management

Additional Expectations:

• Executes verbal and written business communications, in a manner that effectively achieves business objectives, reflects the Company’s commitment to integrity, and is in keeping with Company policies (including Code of Business Conduct and Ethics).
• Delivers work that meets or exceeds management expectations as to quality, quantity, timeliness and attendance.
• Ensures workflow and processes are followed as needed to achieve business objectives and maximum level of operational efficiency
• Adheres to Company Policies & Procedures including but not limited to associate policies found on the Company’s intranet site and the Company’s Code of Business Conduct and Ethics
• Complies with applicable laws
• Performs the job safely utilizing proper equipment and safety techniques
• Additional responsibilities as assigned by one’s supervisor or other manager related to the position/department

Supervisory Responsibilities

• This position does not have supervisory responsibilities

Driving Requirements

• Driving required on an as needed basis

Travel Requirements

• Travel up to 20%

Schedule Requirements

• Ability to be flexible and willing to work extended hours when necessary

Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the jobEducation

• University degree, college diploma or equivalent job-related experience

Experience

• Minimum 5 years progressively responsible experience in the consumer packaged goods industry either with a manufacturer or sales agency
• 5 years successfully managing a P&L, budgeting and forecasting, managing client expectations either personally or through a team
• 5 years previous experience with managing direct reports

Skills, Competencies, Tools and Software

• Action oriented, results driven
• Ability to exude confidence with and gain trust of clients and internal business partners and staff
• Effective presentation skills; strong people management skills
• Outstanding written and oral communication skills
• Working knowledge of syndicated data
• Ability to handle multiple tasks, competing priorities and deadlines while maintaining a high level of professionalism 
• Proficient in Microsoft Office Suite; MEI

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.