Company:ICAT
Description:We are seeking a talented individual to join our team at ICAT, a Marsh business, as a Claims Service Specialist. This role will be based in Broomfield, CO, or can be performed remotely nationwide.
The successful candidate will lead daily operations from a support and administrative level, coordinating complex logistics and task assignments for client relationship projects while ensuring effective communication and problem resolution.
We will count on you to:
Receive and acknowledge new claims, assessing coverage and communicating findings to brokers and insureds.
Determine claim liabilities, value, and service provider fees, setting reserves with low to moderate financial authority in accordance with company and legal standards.
Appoint and direct appropriate service partners to defend insured parties and quantify liability and damages.
Assess the financial exposure of insureds and set reserves accordingly, obtaining necessary reserving, settlement, and payment authority.
Notify insurers when a claim exceeds specific criteria to keep them informed of potentially high-concern claims and develop final reports summarizing the lifecycle of each claim.
What you need to have:
3+ years of experience with low to moderate complexity in property and auto claims.
Nationwide adjuster’s license, or willingness and ability to obtain one within 90 days of hire.
Strong understanding of insurance coverage and claims processes.
Excellent communication skills, both written and verbal.
Ability to assess financial exposure and set appropriate reserves.
What makes you stand out:
The applicable base salary range for this role is $62,400 to $132,900.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Applications will be accepted until:
September 21, 2026
