Claims Manager

Berkley • $90K — $120K *

Scottsdale, AZ 85254In-Person

Finance & Insurance

11 - 15 years of experience

Reposted 2 days ago

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Job Overview by Ladders

Qualifications

At least 12 years of insurance experience, emphasizing commercial general liability claims handling.
Intermediate proficiency in Microsoft Office Suite.
Familiarity with Guidewire ClaimsCenter is an advantage.
Bachelor's degree or equivalent experience in related fields.
Professional certifications like CPCU or AIC are preferred.

Responsibilities

Manage the entire employment cycle for Claims staff including recruitment, training, and performance management.
Conduct regular file reviews and audits to ensure compliance with best practices.
Control departmental expenses within established guidelines.
Facilitate positive financial results by guiding technical staff based on your experience in coverage, liability, and litigation.
Utilize technology and data to track financial and performance metrics.
Lead projects aimed at achieving departmental goals such as cost management and training.
Participate in interviewing potential new hires.

Benefits

Paid parental leave for up to 12 weeks, including Childbirth Recovery and Primary Caregiver Leave.
Comprehensive medical, dental, and vision benefits with flexible spending and health savings accounts options.
401(k) plan with profit sharing and stock purchase plan, alongside life and travel accident insurance.
Paid volunteer day off each year to support local charities.
Tuition assistance for professional development and industry certifications.
Discounts on cell phone services and access to exclusive travel and entertainment deals through Plum Benefits.
Flexible work arrangements, allowing for one day of remote work per week.

Full Job Description

Responsibilities

The Claims Manager is the front-line management position responsible for the direct supervision of the Claims staff at all Examiner levels. Demonstration of strong leadership qualities and professionalism is essential.

This role can be in our Scottsdale office or it can be remote for the right candidate.

Manages the entire employment cycle for all direct report positions including but not limited to recruiting, onboarding, training, engaging, managing compensation, mentoring, managing performance (reviews & corrective action), and terminations.
Performs regular file reviews and audits to determine compliance with best practices.
Responsible for controlling expenses within the Department guidelines.
Facilitates and promotes consistent, positive Department financial results by actively strategizing with and providing appropriate guidance and authority to technical staff. Requires technical knowledge and experience, including an understanding of coverage and contract law, investigation, legal liability, litigation and reserving.
Understands and utilizes existing technology resources and data to measure and monitor financial and performance trends.
Responsibility for various projects related to achieving Department goals (i.e., cost management, quality assurance, SIU, training and development, etc.)
Regular participation in the interviewing process for potential new hire candidates.
Occasional responsibility for handling claims that are very complex and/or involve sensitive or confidential information.
Reviews and approves coverage letters and responses to regulatory agency inquiries.
Reviews and approves Large Loss Reports.
Other duties as assigned

Qualifications

Must have at least twelve (12) years of insurance experience, with significant experience in commercial general liablity claims handling.
Must have intermediate knowledge of Microsoft Office.
Guidewire ClaimsCenter experience a plus.
Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
CPCU, AIC or completion of other insurance-related classes is preferred.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

About Berkley

Berkley is a packaging company that develops innovative solutions to help our customers sell more product and be on the edge. Berkley offers the cost advantages and creative control of an in house/on site agency without the risk and hassle of oversight. Berkley develops turnkey retail environments – including design, manufacturing and installation services.

Berkley Careers

Joining Berkley presents a prime opportunity to be part of a team renowned for its leadership in the industry, fostering innovation and growth. Berkley, a company committed to professional excellence and diversity, offers a range of job opportunities that cater to various skills and career aspirations.

Explore Job Opportunities

Berkley is actively hiring, seeking individuals who are passionate, driven, and ready to contribute to a dynamic team environment. With a variety of positions available, Berkley provides a platform for professionals at every stage of their career, from entry-level to senior leadership roles.

Internship Programs

Kickstart a career with Berkley through comprehensive internship programs designed to provide hands-on experience in a real-world setting. Internships at Berkley are a gateway to full-time employment, offering invaluable industry exposure and networking opportunities.

Professional Growth and Development

Berkley is dedicated to the continuous professional development of its team members. The company supports career advancement through leadership training programs, workshops, and seminars that enhance skills and foster innovation.

Diversity and Inclusion

At Berkley, diversity is celebrated and actively promoted through various initiatives and diversity training programs. The company believes that a diverse workforce is key to driving creativity and innovation.

Benefits and Culture

Employees at Berkley enjoy a range of benefits designed to support their professional and personal lives. The company culture emphasizes teamwork, respect, and integrity, creating an environment where everyone can thrive.

Applying for a Position

To apply for a position at Berkley, candidates are encouraged to submit a resume that highlights relevant experience and skills. The interview process is designed to assess not only professional qualifications but also a candidate's fit with Berkley's culture and values.

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Learn more about Berkley

Size

51 employees

Industry