Chief of Staff to the COO

Communications Test Design, Inc.

$110K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of senior level business experience in program management and/or operations with P&L and KPI oversight
  • In-depth knowledge of CTDI's business structure and operations
  • Strong organizational skills and attention to detail
  • Capacity to multi-task and adapt to changing priorities effectively
  • Excellent written and verbal communication skills with a focus on accuracy
  • Proficiency in MS Office, especially Excel
  • Ability to maintain confidentiality and thrive in high-pressure situations

Responsibilities

  • Ensure the execution of business tasks and adherence to priorities
  • Manage overall calendar, meetings, travel logistics, and attend necessary meetings
  • Facilitate effective communication, both internally and externally, regarding key deliverables
  • Provide executive-level summaries and readouts on various topics
  • Engage with Senior Leadership daily as a strategic business partner
  • Monitor and assist in implementing actions based on operational metrics and KPIs
  • Support customer engagement activities and manage special projects as needed

Benefits

  • Excellent compensation and benefits package
  • Opportunity to work alongside senior executives
  • Potential for career growth in a telecom industry leader
  • Supportive work environment in an established company
  • Potential for involvement in high-impact strategic initiatives
Full Job Description
The Chief of Staff role is a very strategic role within CTDI's senior executive leadership. The Chief of Staff is a strategic business partner aligned with a CTDI executive and engages in all business-related activities under that executive's office. This position is the Chief of Staff to COO office and the supporting organization. This position will oversee the day-to-day running of his office, as well as support major business projects, implementations, operations and other functional areas on behalf of the COO.

Duties and Responsibilities
  • Responsible for overall "to-do list" and ensuring business tasks and priorities are achieved
  • Responsible for overall calendar / meetings / travel, including attending meetings as required
  • Manage all email and calendar / meeting schedules
  • Ability to engage with Senior Leadership as a business partner on a daily basis
  • Provide succinct and executive level readouts on a variety of topics
  • Ensure effective internal and external communications and accountability for key deliverables
  • Monitor, escalate and help to implement actions related to business and operational metrics such as KPI's and P&L
  • Support customer engagement, communications, meetings, RFQs, etc.
  • Manage and support special projects (internal or external) as required
  • All other duties assigned.

Required Skills and Experience
  • 5+ years of senior level business experience such as program management and/or operations including P&L and KPI management
  • Strong understanding of CTDI's business and structure / organization
  • Demonstrates strong organization skills and attention to detail
  • Strong ability to multi-task, prioritize, adapt to changing environment and manage multiple priorities effectively
  • Attention to detail and accuracy with excellent written and verbal communication skills
  • Efficiently manage competing project and priorities with strong time-management skills.
  • Proficient skills using MS Office with strong experience using Excel.
  • The ability to maintain a high level of confidentiality.
  • Customer-facing experience a plus

Physical Demands and Working Conditions
  • Standard Office Environment.
  • May be required to work long and unpredictable hours.
  • Occasional travel required

Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 50 years. Come put our successful history behind your career!

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